Arta Hotel Semarang

Explore Arta Hotel Semarang
8.9
Very Good
From 35 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.3

Location

9.2

Service and Facilites

8.8

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Traveler Reviews Arta Hotel Semarang

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Customer reviews
A***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
Clean and friendly staff, recommended hotel in Semarang
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Mola J. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 33 week(s) ago
The staff are all friendly and helpful.
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P***o
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 45 week(s) ago
The staff and service were good and friendly, and the hotel was also kept clean. The downside was that to get hot water, those of us on the 3rd floor had to go down to the 1st floor because there was no hot water facility on the 3rd floor or in the rooms.
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P***o
icon-origin-TRAVELOKA
8.8
/10
Reviewed 45 week(s) ago
The service and facilities are quite good, the room cleanliness is also good, the downside is that to get hot water, those of us on the 3rd floor have to go down to the 1st floor just to get hot water.
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E***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 52 week(s) ago
All the furniture is still new, the door is easy to use a card scanner, parking is decent, the location is a bit invisible from the north, aka too much. The TV is okay, just press YouTube, once the wifi didn't connect, the TV was set up straight away. What's confusing is scanning the service QR code to order food but it's connected to Google login with the room number and password, so what's the password, it's confusing, I've used the password given on a small note, but it still doesn't work. The AC is still new, the Polytron brand is awesome, the restaurant canteen seems comfortable, haven't tried it because I was confused by the QR code in the room earlier
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Mola J. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 53 week(s) ago
The staff were friendly and accommodating
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A***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 58 week(s) ago
Great, clean and comfortable place.
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m***a
icon-origin-TRAVELOKA
5.0
/10
Reviewed 59 week(s) ago
I've stayed twice, but the second time was disappointing. It didn't meet my expectations. I complained to customer service after seeing the room, but they didn't respond. I immediately checked out.
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F***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 59 week(s) ago
Ok, good, good enough for overnight transit
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m***d
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 62 week(s) ago
A comfortable, clean, and friendly overnight stay. The service was good, and the parking inside was safer.
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Accommodation's Reply
19 Aug 2025
Thank you for your review. We hope we can improve our service even further. We look forward to seeing you again.
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N***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 65 week(s) ago
For the price of 200 thousand rupiah, this is really worth it. The room isn't too spacious, but it's clean. The blanket isn't too thick, but it's still okay. Toiletries are provided, but the soap and shampoo are only in small bottles, so it's better to bring your own.
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1 people find it helpful
Accommodation's Reply
30 Jul 2025
Thank you for your review. We hope your feedback will motivate us to improve our hotel. Thank you, Management.
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f***a
icon-Transit
Transit
icon-origin-TRAVELOKA
6.5
/10
Reviewed 71 week(s) ago
It's noisy in the morning and at night. Employees walking back and forth are quite loud (I can't rest soundly), each room has its own electricity meter stand in front of the room and some of them make a sound (a reminder that the token has run out) it should be maintained. I'm already tired of going up and down the stairs to my room (there's no elevator). Please fix it 🙏
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1 people find it helpful
Accommodation's Reply
11 Jul 2025
Thank you for your review. We hope your feedback will motivate us to improve our hotel. Thank you, Management.
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R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 81 week(s) ago
The only drawback is that there is no elevator, and I happen to be pregnant so it's a bit difficult to climb the stairs. And the water heater is no longer warm after just one person has used the bath water. And in the morning, we ran out of water because it came out very little. Hopefully it can be better.
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2 people find it helpful
Accommodation's Reply
08 Apr 2025
Thank you for your review, hopefully your input can be a motivation for the progress of our hotel, thank you. Management
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