+ Pros
• Clean room, although a bit small.
• Very friendly and helpful staff.
• Cold AC.
• Fast Wi-Fi.
• Soft mattress.
• Images match Google.
• Rooms have plenty of outlets.
• Water dispensers are available in each hallway.
• Complete amenities. Sugar, tea, and coffee are provided.
• Soap, shampoo, toothbrushes, and towels are provided.
• You can request an extra access keycard with an additional deposit.
• Elevator works well with access keycard.
• Building appears to be new.
• Location is close to Pasar Senen station, walking distance.
• Check-in was smooth.
• Hot water worked well.
- Cons
• Not suitable for families. I was traveling with my father. The bathroom has a very large glass window and horizontal blinds, but they're transparent when the lights are on. They've been made as tight as possible, but they don't work. You might want to consider roller blinds or something more opaque.
• The TV is a very large 42-inch, but there's no cable TV installed/no digital channels available. So you can only use YouTube and Netflix, just like using your phone on a big screen.
• Not soundproof. At 3 a.m., you can clearly hear the guests in the next room arguing.
• The shower is minimalist, but the water spills everywhere.
I got a deluxe twin city view for 450,000 Rupiah on an app during Eid al-Fitr. I was a bit disappointed because the privacy and TV were lacking, which I think are the main features.
Overall, keep up the good work.