Overall Ratings & Reviews Majestik Hotel

Traveloka (65)
Other sources (2)
8.2
Very Good
From 65 reviews
Provided by travelers on
Cleanliness

7.8

Room Comfort

7.6

Meal

8.1

Location

8.2

Service and Facilites

7.7

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Traveler Reviews Majestik Hotel

Number of reviews per page
20
40
Customer reviews
Ánh N. T. N.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Everything was pretty good, okay. Clean. Service was good. Would stay a few more days.
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Ánh N. T. N.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Everything was pretty good, okay. Clean. Service was good. Would stay a few more days.
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2 people find it helpful
Ánh N. T. N.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Everything was pretty good, okay. Clean. Service was good. Would stay a few more days.
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Tien H. N.
icon-Business
Business
icon-origin-TRAVELOKA
6.4
/10
Reviewed 7 week(s) ago
Around 350-400k VND per night would be reasonable.
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Accommodation's Reply
27 Aug 2026
Dear Mr. Thien H.N., Thank you very much for staying at Majestic Hotel and for your valuable feedback. We are pleased to hear that the room rate of approximately 350,000 to 400,000 VND met your expectations. We sincerely hope to welcome you again. We wish you good health and a pleasant journey. Thank you again. From Majestic Hotel
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Tien H. N.
icon-Business
Business
icon-origin-TRAVELOKA
6.1
/10
Reviewed 7 week(s) ago
The TV wouldn't turn on; I reported it to the reception but they couldn't seem to fix it. Only 2 of the 4 power outlets in the room worked. There was no refrigerator, the room was small and old. It's a 1-star hotel but it was listed as a 3-star hotel. The price was high compared to the actual room. The receptionist was very pretty and spoke softly, so that's a plus point for her attentive service, but otherwise I was dissatisfied.
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Accommodation's Reply
27 Aug 2026
Dear Mr./Ms. Thien H.N., Thank you very much for staying at the Majestic Hotel and for your valuable feedback. We apologize for the issues with the room amenities, particularly the television, power outlets, and refrigerator. We are aware that the television was not working and some power outlets were malfunctioning. We will conduct a thorough check of all systems to ensure all amenities are functioning properly. We appreciate your feedback regarding the size and layout of the room, and we will strive to improve these aspects in the future. Regarding your feedback on the front desk service, we will ensure that all staff provide more courteous and attentive service. We hope your next stay at the Majestic Hotel will be even more pleasant. Thank you again for your valuable feedback. Majestic Hotel
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N***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 week(s) ago
Clean and tidy, enthusiastic staff.
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3 people find it helpful
Accommodation's Reply
07 Aug 2026
Thank you so much for choosing The Majestic Hotel as your vacation destination. We are delighted to hear that you and your family had a wonderful time at our hotel. All the staff at The Majestic Hotel are committed to providing a comfortable and pleasant experience for all guests. We hope to welcome you again! 🌸
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Trang T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
The staff were friendly, the service was excellent, and they took very good care of the customers. The rooms were new, beautiful, and clean.
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1 people find it helpful
Accommodation's Reply
29 May 2026
Thank you so much for sharing your valuable experience at our hotel. We are delighted to hear that you were satisfied with our friendly staff, attentive service, and the cleanliness and amenities of your room. Your compliments motivate all of our staff to work even harder to provide the best possible experience for all our guests. We hope to welcome you again.
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Phan A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 25 week(s) ago
The cleaning service outside was too noisy. The receptionist didn't even call to ask if the guest wanted to renew their stay or check out, but instead told the guest to leave and informed them that the room had been rented to another guest. Very disappointing.
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2 people find it helpful
Accommodation's Reply
24 Apr 2026
Thank you very much for choosing to stay at our hotel. We apologize for the noise and inconvenience that occurred during checkout. This issue was due to a miscommunication between the reception and housekeeping departments. To prevent this from happening again, we will ensure that our staff confirms details with all guests before proceeding with any cleaning services. We look forward to welcoming you with even better service on your next stay. Thank you.
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M***h
icon-origin-TRAVELOKA
8.2
/10
Reviewed 27 week(s) ago
I stayed here since the beginning of March and only just got around to leaving a review 🤣. The hotel's location is quite easy to find, and the area around it is convenient; you can walk a short distance to Winmart or other convenience stores. There are also quite a few restaurants. Regarding the room, I think it's decent for the price, and the amenities provided in the room are free. Check-in and check-out are also quite quick. Overall, it's worth considering.
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2 people find it helpful
Accommodation's Reply
24 Apr 2026
Dear Valued Guest, Thank you very much for your valuable feedback and comments. We are delighted to hear that you were pleased with the hotel's excellent location and surrounding area. This is one of the things we strive for every day – to ensure our guests' satisfaction. We look forward to welcoming you again on your next visit. We promise you will have another pleasant stay. Thank you.
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N***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 40 week(s) ago
The room is decent for this price.
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1 people find it helpful
Accommodation's Reply
06 Mar 2026
Dear Valued Guest, Thank you very much for sharing your review of your stay at our hotel. We are delighted to hear that the room rate was reasonable and met your needs. We will strive to improve our services to make your next stay even more comfortable. We look forward to welcoming you again. Thank you!
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D***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 41 week(s) ago
Okay, booking and check-in were fine. Clean.
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4 people find it helpful
Accommodation's Reply
06 Mar 2026
Dear Valued Guest, Thank you for staying with us and for your valuable review. We are delighted to hear that you were satisfied with the booking process, check-in, and the cleanliness of your room. We hope to welcome you back again soon. Thank you!
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HEBE
icon-origin-TRAVELOKA
7.9
/10
Reviewed 45 week(s) ago
I thought there was a window so I placed it, but the door is blocked by the wall. It's a bit stuffy.
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1 people find it helpful
Accommodation's Reply
07 Dec 2025
We at Majestic Villa apologize for the disappointment you experienced. We appreciate your feedback and will continue to strive to improve and make your next stay even better.
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M***i
icon-origin-TRAVELOKA
5.4
/10
Reviewed 53 week(s) ago
The bathroom had no trash can, smelled really bad, was moldy, and even leaked water from the room on the upper floor. The sink was also leaking. The room was tiny but had 2 huge beds. The elevator between floors was also tiny, 4 people had to squeeze in to stand. Very bad experience.
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1 people find it helpful
Accommodation's Reply
12 Oct 2025
We will continue to strive to improve and address the shortcomings of our hotel. Thank you for your review. We look forward to welcoming you back!
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P***m
icon-origin-TRAVELOKA
8.0
/10
Reviewed 55 week(s) ago
The toilet has a very unpleasant sewer smell.
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2 people find it helpful
Accommodation's Reply
12 Oct 2025
We will continue to strive to improve and address the shortcomings of our hotel. Thank you for your review. We look forward to welcoming you back!
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Nguyen N. N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 58 week(s) ago
Clean, airy, spacious accommodation with full amenities
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5 people find it helpful
Accommodation's Reply
12 Oct 2025
Thank you for your kind review. We look forward to welcoming you back again!
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N***N
icon-origin-TRAVELOKA
8.2
/10
Reviewed 60 week(s) ago
Okay, cheap and I just came to sleep so I didn't have any requirements However, the soundproofing was poor so there was a lot of noise coming in
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2 people find it helpful
Accommodation's Reply
12 Oct 2025
We will continue to strive to improve and address the shortcomings of our hotel. Thank you for your review. We look forward to welcoming you back!
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Hoang T. T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 66 week(s) ago
Friendly and enthusiastic staff. Supermarkets 100m, convenient transportation
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1 people find it helpful
Accommodation's Reply
22 Jul 2025
Thank you very much for your compliments and for choosing to stay at Majestik Hotel. We are delighted to know that you had a wonderful experience here. Your satisfaction is our greatest reward. We look forward to welcoming you back!
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Pham V. T.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 68 week(s) ago
Clean and comfortable rooms. Enthusiastic staff.
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1 people find it helpful
Accommodation's Reply
22 Jul 2025
Thank you very much for your compliments and for choosing to stay at Majestik Hotel. We are delighted to know that you had a wonderful experience here. Your satisfaction is our greatest reward. We look forward to welcoming you back!
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Huynh T. T. A.
icon-origin-TRAVELOKA
8.0
/10
Reviewed 72 week(s) ago
The receptionist was cheerful and friendly, but the room was small and cramped. Since I only stayed one night, I didn't have any other experiences.
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1 people find it helpful
Accommodation's Reply
22 Jul 2025
Thank you very much for your compliments and for choosing to stay at Majestik Hotel. We are delighted to know that you had a wonderful experience here. Your satisfaction is our greatest reward. We look forward to welcoming you back!
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V***ũ
icon-origin-TRAVELOKA
7.9
/10
Reviewed 73 week(s) ago
The female receptionist is not friendly, not flexible in asking anything, young but gives blank answers, gives things with one hand, doesn't even look up at the customer. The bathroom is too old, water drips 24/7, no refrigerator.
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3 people find it helpful
Accommodation's Reply
22 Jul 2025
Thank you very much for your compliments and for choosing to stay at Majestik Hotel. We are delighted to know that you had a wonderful experience here. Your satisfaction is our greatest reward. We look forward to welcoming you back!
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Number of reviews per page
20
40