Muy cómodo y con muy buen servicio de todo el staff.

This is one of the better hotels stays I’ve ever had. I’ve stayed in hotels all over the world, and this one blew me away. From the beautiful spotless room, insanely comfortable beds, Nespresso pods for morning coffee, fire pit, views, peaceful surroundings, perfect location, and the best hospitality & service I’ve ever received. Cesar & Fernando took amazing care of my friends and me. Chef Cesar showed us around the property, surprised us with amazing desserts, and even made the perfect fire for us! I cannot wait to go back.

We really enjoyed our stay at Oeno. Friendly staff, easy to check in, the restaurant is really good. The only detail was that there was no body wash, the shampoo was empty and in the three nights we stayed there, no one cleaned our room and we were not given any fresh towels other than the first day.

Perfect place for couples and families. It’s pretty much a great place to relax

Our stay at Oeno in Valle de Guadalupe was unfortunately disappointing. While the property has beautiful views and looks very aesthetic in photos, the overall experience did not match the expectations. We stayed with a group of four for the weekend, and there were several basic hospitality details that were missing. For example, there was only one roll of toilet paper provided for the entire stay, and the hand soap dispensers in the room were empty. These are small things, but they make a big difference in comfort. The room itself also felt poorly maintained. There were visible stains on the walls, the room was dusty, and we noticed bugs inside. It looked like the room may have been cleaned at some point, but it didn’t feel like it had been properly maintained recently, allowing dust and insects to accumulate. The shower water was cold, which was another inconvenience during our stay. We also asked the staff if it would be possible to get chairs placed outside our room so we could enjoy the view. They said they would check, but no one ever followed up with us. Additionally, the rooms have fireplaces, but no one offered to turn them on or provide instructions on how to use them. The parking situation was also difficult. The parking area is quite far from the rooms, and it requires a steep walk/hike while carrying luggage or personal items, which was not very convenient. We were also hoping to dine at the restaurant on-site, but several items on the menu (including pasta

Excellent customer service from Front Desk. Rooms were clean. Great view!

Place is very well decorated and beautiful. Service was excellent.

Great place to stay!

Expedia said i would get VIP treatment and a room upgrade, nothing happened.

Room was dirty.

Increible el lugar se recomienda ampliamente, el Restaurant no dejes se pedir chilakilles 10 de 10

Buen hospedaje y el guardia de la entrada fue muy atento al momento de nuestra llegada. Lo recomiendo

Ok

Excelente

Todo muy bien. Muy tranquilo y cómodo.

La habitación inmejorable todo excelente, el área es para una relajación total, tiene un restaurante que no pude probar pero hay buenas reseñas del lugar . Gracias por todo

Ubicacion

La cabaña estaba muy limpia y muy bonita, tiene todo lo que necesitas y el personal muy amable siempre atentos a tus necesidades

Limpieza y atención excelentes, muy recomendable

El personal es muy amable, la cabaña muy acogedora , solo que la limpieza de el piso de la cabaña esta tierroso, en general la cabaña estaba increible, solo como obvservacion fue eso