This was the best hotel experience I’ve had probably ever and I’ve traveled to 70 countries. I never got such personal service. They treated me like a queen answered every question through WeChat connected me to entertainment, shopping, whatever I wanted, brought me tea to my room. The location was great, right near an absolutely gorgeous Buddhist temple I am absolutely blown away by the level of courtesy and friendliness and service that I received. I think hotels in America should learn from them. Thank you for a wonderful stay. Trip I left my favorite jacket in the room and headed to the airport. They not only contacted me and told me and sent me a photo of it, but they sent a second taxi to the airport to deliver the jacket to me in a plastic bag wow!!

The room was beautiful, and the service was great. I appreciated the welcome dessert and fruit tea. There were also snacks in the room (not a minibar). I utilized the robot room service option which was "fun" and really affordable. I had to leave for a tour before breakfast started, so I didn’t get to check that out...

Everything was clean, great service good location and elegant hotel. It was a little bit old in comparison to other hotels in the neighbourhood. Overall we had an amazing stay, the room was very luxurious and always clean!

管家服務很棒 每天都給送糖水夜宵 早餐很棒 很乾淨

Zeer luxe hotel met goed ontbijt en prima roomservice. Zeer vriendelijk personeel, heel schoon en netjes.