Grand Resort & Residences

Explore Grand Resort & Residences
8.8
Very Good
From 221 reviews
Cleanliness

9.6

Room Comfort

9.0

Service and Facilites

9.4

Traveler Reviews Grand Resort & Residences

Number of reviews per page
20
40
Top reviews
Victor
icon-Business
Business
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

There is a swim-up bar but you cannot drink in the pool. No gym
Fred
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Expected to have a window, at least, in a Junior suite.
Lilia
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Wonderful welcoming staff!
Briana
icon-with Friends
with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The walls are thin and you can hear everything throughout the night. But everything else was great. Plenty of parking and the staff were very friendly.
Jason
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

This is a very nice hotel quite luxurious. The only downside was I stayed in a room without a window.
Lorna
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Splendid!
Jasmine
icon-with Friends
with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff were friendly, the pics online make it look nicer than it is. The swim up bar doesn’t exist, just seats in the pool. They have a shuttle but you still have to pay to get a ride.
Calvin
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location, safe, clea, and staff were very helpful, and friendly. Great experience.
Karen
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Amazing
Karen
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Pool Was amazing and I got an upgrade with the best views
Karen
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Staff was amazing
Eduardo
icon-
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

enjoyable pool and terrace, airport shuttle, staff and clean property and room
June
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Didn't know they had a shuttle. Pool was great except at night time, got real cold. A tip would be to have heated pool.
Brandy
icon-with Friends
with Friends
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Had ocean view but no chairs on tiny patio. Upgraded our room but our friends had a way bigger room. Guess upgrade was the tiny balcony. Breakfast buffet was horrible 2 days in a row. Lunch they would not bring food out to pool area and had to go eat Chinese buffet inside. Was silly because the first day they brought out the best chicken fingers I ever had to pool chair. Dave was awesome server
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Gaileen
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very nice hotel. Friendly staff and the rooms were super quiet. I know I had someone next door to me, but never heard them. I arrived in the evening so did not use the pool. It sure looked inviting though. I would stay here again without hesitation.
Margaret
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

What impressed me the most is I felt safe staying here as a solo traveler. Quiet location and close to the airport. My bed was super comfortable with high quality bedding. Overall it is a very nice hotel. I wouldn’t recommend it as a family hotel. It looks more suited for business/adult stay.
regina
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The shuttle from the ferry was great, the driver had a sign with my name. Easy. We had a great Room upgrade. A view over the river. 👍the room was spotless, all amenities there, we did not swim, were only overnight there. Flying out the next day. Drove ourselves. You just wish all your hotel experiences were like this. 😀
Anthony
icon-
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

yes
Sherri
icon-
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

new hotel so there is still construction on site, fitness center is not yet open, buffet only for dining. Airport shuttle was on time and driver very friendly.
Timothy
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Early check in, great food, reasonable drink prices, excellent staff that aim to please.
Number of reviews per page
20
40