Fantastic hotel! Clean, cozy room. They paid great attention to detail designing this hotel and its rooms. Short ten minute walk to the Nord train station. Twenty minute walk to the Grand Place.

Really nice hotel

Courteous staff, clean room, good location and amenities

The service was excellent and the room was comfortable and clean. Bathroom was lovely, the free WiFi was very fast, and the general architecture and interior of the hotel was very good, felt premium and pleasant. However there was not good soundproofing in my room (202) from the adjacent room. You could hear people talking in the adjacent room quite clearly, and at some point the sound of running water (as if someone was having a shower) was loud enough that it prevented me from sleeping. For this issue I have removed one star.

Staff were friendly, room was spacious and clean. No complaints about hotel at all. Area seemed a little off, didn’t feel particularly safe but had no actual issues.

Good

The hotel room is nice be cozy

Great shower. Immaculate cleanliness. Fantastic breakfast. Great staff. Excellent security.

Average for the price. Not all staff were happy and patient. Better customer service in manners

Yes

The room was super clean which is something I really appreciate, staff was courteous. First day we didn't had soap, also at night the room smells like food from the restaurant.

For such a small hotel, I love how clean the hotel is. From the lobby, dining area, gym, and my room. The staff were excellent and I felt safe staying here. The location is near the train station so convenient. It is a 15-20 min walk to the downtown area of Brussels. Definitely recommend this hotel for everybody (even solo travellers!)

very well run hotel. bravo.

Help

Location is great, 3 minutes walking from subway and 15 minutes walking from main center.

Room was comfortable though we didn’t like the toilet being directly adjacent via just a glass screen. Nice staff, good breakfast. Restaurant seemed quiet at night and rather expensive. The hotel is situated on a main road with plenty of traffic noise, though the windows insulate some of it. It’s a trek to the train station for transfers so a taxi would be advisable to and from the train station for those. The roof bar looked like it had been closed all summer! Not much in the way of facilities, though you don’t expect a lot of these from a city hotel.

Absolutely amazing staff especially the lady I did not remember her name and the lady that works on the breakfast she was amazing. Thank you for the wonderful assistance.

All was good

Modern rooms and clean. Area not so nice and smashed glass in elevator which was not touched over a few days. Loud noise of water in the walls.

Breakfast was too expensive, so we went out for breakfast. Bedsheet was dirty on arrival. Carpet in the bedroom was very dirty. Towels were not very clean. Cups were not suitable for tea, only Espresso coffee size. Not enough black tea/English Breakfast tea bags or milks provided.