Once at the location, it was very nice, clean & pleasant. Very hard to find, as Google Maps or MAPS.ME will not take you to thr address. Hard to find reception as not in front building & no signs. Breakfast was good & beds were nice 8 clean.

Hotel Balcony is in nice hotel that is located in a really beautiful neighborhood, in the center of Kutaisi. It is near all the best attractions! The owner, Nona is very kind and accommodating! It is such a great value for the amazing stay you get! Free breakfast, great balcony views, comfortable beds, fancy building! Very happy overall and I have high standards!

not good

I don't know if it maybe just opened? But they had no staff. I waited about 15 minutes in the lobby. Then texted a number on the wall, a guy came who didn't speak English and showed me to a room. He never asked my name or anything nor gave me a key. No information on breakfast or anything. I was only there one night be never saw staff.

I wouldn’t call it a hotel , it’s a home stay. Very friendly host/owner , she was still smiling when giving us keys of the entire property when our group checked in very late in the midnight. Don’t panic when the google location ends in the middle of the road as you have to pass through another narrow pathway to reach the property. Should have been a great property during its prime time , now kind of bit worn out. Our goal was only to sleep after we arrive in kutaisi check out in the morning to leave to other destination. Owner/host helped us to order McD in the midnight as nothing else was open on the way from airport.One big issue was the barking dogs through out the night from outside the property which you can hear full time in the midnight. Very basic breakfast which will help you not to get hungry. Very pleasant hospitality for a sleepover place.