Staff especially Alberto at the pool were very friendly/thoughtful and helpful. Marked only as okay for couple reasons: bathroom in room - be prepared, it stinks all the time. Door shut fan on and still will smell like sewage and comes into the rest of room, general upkeep - fridge leaks water all over floor and overall, hotel needs a refresh, amount of rules - no towels for the beach and just amount of signs to trying to restrict what you do is excessive. For Sayulita some of the best views etc… but wouldn’t stay again

incredible, kind and welcoming staff, exquisite huge rooms all of which look out on the roaring surf, an incredible pool and a feeling of total serentiy and peace. this one of the loveliest hotels we have ever stayed in. thank you to evelyne, aldo, kahlil and all the other beautiful people who took such good care of us and made us feel like family. don't miss this incredibly special hotel in lovely, laid back, super fun sayulita.

Great staff! Beautiful pool. Loved it here

This hotel was great, but I didn’t feel like it was worth the $345 a night we paid.

The room was spotless and the staff was more than friendly. Everything is completely modern. The pool has a perfect view of the ocean. Enjoy.

They were fantastic

Comfortable and quiet. Friendly staff. Great location and beautiful views from rooms and pool area. Nice walk to town.

Clean safe nice pool nice resto friendly staff.

The pool overlooking the ocean is outstanding.

Amazing staff, amazing location and wonderful stay!

Room was great, staff were awesome.

Everything was perfect service, staff, room, food !! And the view from your balcony is the best

exellent service clean kind people clean room pool staff the food very good i’ll recommend great for relaxing

Beautiful place - so clean and food was great. Staff were so friendly and helpful in particular Kahil. We couldn’t recommend this place enough!

This place had the best customer service ever!! They had attention to detail in the room and outside area. Our room was very clean, food was delicious. The views are phenomenal. I can't wait to come back. This place is a ten plus. Only one downside was for what ever reason it did not take our Discover credit card and it wasn't on our end. Overall I definitely recommend this place 100%.

Great experience, the views were amazing!

This place made us feel like movie stars. I already have plans to return next year. The staff are the absolute best and the food and service were above and beyond.

This is the second visit for me and unfortunately they have an issue with their showers and hot water. The regulator can’t find the middle in that the water is either scalding hot or cold then it runs out of hot water within three minutes. They moved me to another room and the AC wasn’t working properly. It was set to 18c but the room temp was 26c. The second room also had the same issue with the shower. I mentioned it to the front desk and didn’t look surprised. The next time I visit Sayulita I think I’ll stay at the Conrad which was marginally more expensive.

Beautiful property with a great beach. Staff was amazing

Great stay. Beautiful new location, friendly staff, spacious rooms, gorgeous pool. Only gripes: They govern the AC to 18 degrees and it didnt allow for it to get cool enough for me to sleep at night. Second, my gf came to the pool with me and they said only guests could stay past 6pm - the pool was empty and we where plenty of loungers - seemed silly to make her get out of the water at 6.