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Traveler Reviews Adia Suites Hotel
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20
20
40
40
Customer reviews
Sinta K.
Staycation
9.4
/10
Reviewed 6 week(s) ago
Upon entering the lobby, the scent of lemongrass emanated from the room. Standard rooms only offer twins, while doubles are available only in suites. The shower head was low, but after a complaint, the water flow was adequate, though not particularly strong. There were no clothes hangers in the room, and no stirring spoons for tea or coffee. Breakfast was delicious and did not disappoint.
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Accommodation's Reply
01 Oct 2025
Thank you for your positive review and for your trust in staying with us. We apologize for the inconvenience related to the shower. We have made improvements, although the results are not yet optimal, and we continue to strive to improve the quality of our facilities. We hope to welcome you back for an even better experience in the future. Best regards, Danil Alan Supardy, General Manager.
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N***i
Business
10.0
/10
Reviewed 7 week(s) ago
My favorite hotel when visiting my children who are studying at UIN, the place is comfortable, cold AC, hot water, complete amenities, delicious breakfast.
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Accommodation's Reply
01 Oct 2025
Thank you very much for your positive review. We are delighted to hear that you enjoyed your stay with us. Reviews like this greatly motivate our entire team to continue providing the best service. We look forward to welcoming you back again soon. See you on your next visit. Best regards, Danil Alan Supardy, General Manager
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R***l
Leisure
9.6
/10
Reviewed 7 week(s) ago
The hotel staff was friendly, the room and toilet were clean, the TV was smooth, and the lighting was perfect for me. I'd love to stay here again.
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Accommodation's Reply
01 Oct 2025
Thank you for your positive review. We are delighted to hear that you enjoyed the cleanliness of our rooms, our facilities, and the service of our staff. Comments like this motivate us to continue providing the best service. We look forward to welcoming you back on your next visit. Best regards, Danil Alan Supardy, General Manager
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S***o
8.5
/10
Reviewed 8 week(s) ago
It was quite a pleasant stay. Check-in was smooth, and the receptionist was friendly and helpful. The Wi-Fi wasn't reliable and could be improved. There was no bottled water in the room. The bathroom wouldn't lock, so the hotel needs to fix it. Breakfast wasn't extensive, but it was delicious (appropriate for the price, I guess). Check-out was very quick. Overall, I enjoyed the stay.
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Accommodation's Reply
01 Oct 2025
Thank you for your positive and detailed review. We're pleased to hear that you enjoyed your stay at our hotel, especially regarding the staff service and check-in/check-out process. Your feedback regarding the Wi-Fi, bottled water, bathroom locks, and breakfast menu options is greatly appreciated and will be used to improve our service in the future. We look forward to welcoming you back for an even better experience in the future. Best regards, Danil Alan Supardy, General Manager
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N***y
Transit
8.5
/10
Reviewed 9 week(s) ago
There's no bathroom door lock, no toilet paper, otherwise it's OK... hopefully they'll add more rooms and more double bed rooms
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1 people find it helpful
Accommodation's Reply
01 Oct 2025
Thank you for your positive review. We apologize for the lack of amenities such as bathroom door locks and toilet paper. Your feedback is greatly appreciated and we will follow up immediately to improve guest comfort in the future. We are glad you enjoyed your stay, and we hope to welcome you back again soon. Best regards, Danil Alan Supardy, General Manager
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HA
Hashfi A. C.
8.8
/10
Reviewed 9 week(s) ago
Good, but I think need to upgrade either for staff or room service
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N***i
Business
10.0
/10
Reviewed 10 week(s) ago
2nd time staying here, comfortable place, good breakfast, only downside is room 217, small shower and not hot water..
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D***I
Business
10.0
/10
Reviewed 10 week(s) ago
The hotel staff and employees are very friendly, thanks.
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P***a
Leisure
9.1
/10
Reviewed 12 week(s) ago
I initially stayed here for 3 days but ended up extending to 7 days because the suites were so comfortable, especially. Although I didn't get one on a high floor with a city view, my family was really happy here. Close to a mini market. Lots of food and snacks because it's close to the campus environment. What's a bit unfortunate is that the bathroom floor is flat from the door to the shower, so even when we're taking a shower, the shower door is closed, it can still flow out to the sink. There's also only 1 water drain in the shower cubicle, so the water that leaks out to the area around the sink is hard to dry and makes it damp. I often have to ask housekeeping to clean it. The breakfast is good but I think it can still be improved. The service is also good, but it can still be improved. Overall 8.75/10 for the price and what we get, it's quite worthy. Moreover, there aren't many hotels in Ciputat.
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Accommodation's Reply
01 Oct 2025
Thank you for your positive review and appreciation of our hotel. We also appreciate your feedback regarding the bathroom design. This will be our focus for future improvements to enhance guest comfort. We look forward to welcoming you back again soon. Best regards, Danil Alan Supardy, General Manager
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A***s
9.4
/10
Reviewed 15 week(s) ago
For the place/location, it is highly recommended because it is IN THE UIN JAKARTA ENVIRONMENT.
I got room 216, it's okay, the downside is there is no tissue, no trash can.
blanket, towel FRAGRANT VERY.
For breakfast, I think it's too salty. But it's relative to the taste.
ALL FRIENDLY .......
maybe it hasn't been prepared. And I also didn't complain at the beginning. Because I happened to bring my own tissue. I put the trash can in a plastic bag that I happened to also bring to bring snacks. For those who need to take their sons/daughters to UIN and live far away. THIS HOTEL LOCATION is very helpful.
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R***y
Business
5.0
/10
Reviewed 16 week(s) ago
The hotel management is really bad, the rooms are never cleaned, even though they complained to the receptionist, they threw things at each other :)
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R***y
Business
5.0
/10
Reviewed 16 week(s) ago
After staying for 9 days, the room was only cleaned for 1 day. I confirmed with the receptionist every morning that it didn't matter.
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A***a
5.3
/10
Reviewed 16 week(s) ago
The room is cleaned by request, but it is still not cleaned even though it has been requested. The staff has no communication with each other, even though the room is quite good, the service is quite bad.
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1 people find it helpful
Accommodation's Reply
13 Jun 2025
Thank you for your review. We apologize for the inconvenience you experienced during your stay with us, especially regarding the unfulfilled room cleaning request. We have followed up on this so that it does not happen again. We hope to be given the opportunity to serve you better on your next visit. Warm regards, Daniel Allan Supardy, General Manager.
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z***i
10.0
/10
Reviewed 19 week(s) ago
Very satisfying stay here, the room is also big.
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Nureti
Business
10.0
/10
Reviewed 19 week(s) ago
The room is comfortable, spacious, complete amenities, there is a complete teapot, bed sheets, blankets, towels that smell really good 🩷, delicious breakfast, the customer service is handsome, friendly and great, I will come here again next time.
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PN
Puput N.
10.0
/10
Reviewed 20 week(s) ago
Stayed here with family while surveying children's boarding houses. The location is strategic in the UIN Syarif Hidayatullah campus environment.
The room is clean, fragrant, comfortable, complete facilities. New hotel but the service is really good.
The breakfast menu is varied and delicious.
Want to stay here again if I miss my child who is studying at UIN 😊