Overall Ratings & Reviews The Utara Hotel Tugu by Eresha Hospitality

The hotel that truly impressed me during my stay in Yogyakarta. The room was very comfortable, clean and well-maintained. Most importantly, the service they provided was very professional and full of warmth. Especially the hospitality of the staff named Indah, she was exceptionally friendly and always ready to help whenever I needed assistance or additional information. Thank you, The Utara. I will definitely come back to stay here and of course, I will recommend it to everyone. Wishing you continued success!

Strategic location, clean and comfortable rooms.

The room was clean, comfortable, and made me feel at home. Vintage on the outside but modern on the inside. It also has smart Google Assistant, making it even more impressive. The Netflix account is also registered, so just watch to your heart's content. The receptionist was very friendly. The breakfast was also delicious, you can choose a menu when you check in.

It was a truly enjoyable stay. The staff was very friendly, the location is strategic, across from an Indomaret complete with Point. The place is very comfortable. Breakfast arrived on time according to our wishes. The room was clean, the water was flowing, and if we drank a lot of water, we could just refill it in the gallon jug provided in front of the room. The most enjoyable thing was the fast Wi-Fi, and if we didn't go anywhere, we could watch movies all day because we could immediately enjoy Netflix, YouTube, and Google. If we weren't lazy, we could take a leisurely walk and suddenly came to Tugu. One of Jogja's most popular icons for photos. In short, if I come to Jogja again, I'll stay here. Absolutely ⭐⭐⭐⭐⭐

Friendly hotel staff, good room facilities

The location is strategic, the hotel is comfortable, clean, and fully equipped. I stayed here for 6 days and am still here. Very satisfied with this hotel.

The staff is friendly and the place is clean. The place is nice, the bathroom is clean, and there's a terrace.

again and again, very good in every aspect!!

I regularly stay here, all types of rooms are highly recommended, clean, simple, Android TV, strategic location, clean, comfortable mattress and pillows, every time I go to Jogja I stay here, it was an old hotel but has been renovated so the Jogja feel is still there.

I stayed here for 3 nights on vacation, and everything was great. From the friendly and helpful staff, to the clean and spacious room, the soft mattress and pillows, the cool AC, the large bathroom with functioning hot water, and the smart TV and Google Assistant. The room was cleaned daily. Thank you, The Utara Tugu Hotel. I would stay here again if I return to Yogyakarta for vacation.

Strategic location, good cleanliness. Clean sheets and towels, clean and smooth toilet. Complete amenities, including nice slippers. Smart room with Google voice response to commands. Quite entertaining. In my experience yesterday, booking through the app was cheaper than directly on site. First, I booked through trvlk, then went directly to customer service to request an overstay, but it turned out to be almost the same price without breakfast, even though trvlk already includes breakfast. So far, everything else is good. If I go back to Yogyakarta, God willing, I'll stay here again.

The staff is very friendly, the rooms are nice and new, there's a smart TV for Netflix and chilling and rotting in Jogja, hehe, and the location is close to everything. Recommended!

The sink pipe in the bathroom is leaking slightly. Please note.

8/10 The mattress is not soft enough, but very comfortable and homey

The place is comfortable and clean, strategic location

The hotel staff is friendly, the check-in process is fast, the rooms are very clean and comfortable, and the hospitality is very good.

The hotel is very comfortable. The facilities are comfortable, the rooms are clean, and the hospitality is top-notch. The hotel is located close to the Yogyakarta Monument and Kranggan Market, which is known for its abundance of delicious culinary delights.

The best, everything is special!!!

Strategic location, friendly service, good room facilities. Will stay here again

The location is very strategic in the city center, close to the Tugu Monument, Kranggan Market, hangout spots, culinary spots, restaurants, and cafes. There's a 24-hour Indomaret across the street. It's only about 1-2 km from Tugu Station, Malioboro, and 0 km from the airport. The building looks like an old hotel from the outside, but the inside is very nice and clean. The lobby is cool and smells nice, making it a great place to relax, and Javanese keroncong music is sometimes played. All the staff I met and interacted with were very polite, friendly, and responsive. I was greeted very well upon arrival. The service was excellent. The front desk seemed to be open 24 hours a day. I could also leave my luggage and food after checking out until the evening waiting for my train home. I stayed in a deluxe room. The price was reasonable. Each room has a small terrace in front with two chairs and a table for smoking. The room was very clean and well-appointed. It was equipped with Google Smart Home. The air conditioning was cool, the bed was comfortable, and the bathroom was clean, with bottled water, towels, soap, toiletries, and two hotel slippers provided. The shower was good, and hot water was always available. The smart TV has free Netflix and Vidio, ready to enjoy without having to log in with a personal account. I originally only booked for one night, but I extended my stay because it was so comfortable. If I go to Jogja again, I'll definitely stay here again. Overall, perfect, 10/10. Thank you.