7.2
Pleasant
From 167 reviews
Cleanliness

7.6

Room Comfort

6.8

Location

8.8

Service and Facilites

7.6

Traveler Reviews Glacier Lodge

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 222 week(s) ago

Expedia Group verified review

The suite was cute and a good layout, towels were very clean, linens were crisp and fresh. Furniture was nice too. But with no AC and only 4 small windows with no air flow and no screens it was very very hot and stuffy. They did bring us two more fans which made it bearable but not comfortable. Also, the dishwasher was broken so that was difficult. The whole place could use a refresh. I would t recommend for a summer stay but in winter it would probably be very cozy.
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Norman
6.0
/10
Reviewed 241 week(s) ago

Hotels.com verified review

Check in and out was a breeze with the pleasant and helpful front desk staff. The underground parking was convenient as was the free and secure ski storage at the rental shop just off the lobby. Easy to pick-up the skis for the short walk to the gondola. Everything was clean with lots of conveniently placed sanitizers. They also have self opening doors to and from the garage which makes it convenient when you're loaded down with gear. Felt very safe during our stay. I took off a few points for the fact that we couldn't get the room's phone or DVD player to work, and the room door wouldn't lock when we wanted to go out for dinner. I managed to fix the door lock myself but not until 20 min. after going to the front desk and eventually being told that service calls aren't possible during covid if you're already in the room. They graciously offered to upgrade us to another room but I'd fixed the door by that point. Lesson learned: During covid, do a quick check that everything works before you move in. Minor problems aside, we recommend them as we enjoyed our stay at Glacier Lodge and would gladly do so again.
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Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 242 week(s) ago

Expedia Group verified review

Pretty clean, we spent only 1 night. Cleaner than other places, if you are looking for a simple place where to sleep it’s more than ok
Verified traveler
6.0
/10
Reviewed 244 week(s) ago

Expedia Group verified review

Great location and friendly staff. Easy check in and out. Parking stalls are very small. Noise was the biggest issue. We could hear all conversations in the hall and from our neighbors. Often woken up at night because of this.
Verified traveler
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 269 week(s) ago

Expedia Group verified review

The room was outdated, the towels didn't smell clean and the parking instructions weren't clear.
Rosie
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 272 week(s) ago

Expedia Group verified review

Overall the hotel staff was friendly and helpful, the room and general areas were kept clean. One downside during our trip was the pool, we went during August, when there was still active social distancing regulations and you had to reserve a time to use it. However when we went during our assigned time, there was a lot of people and big groups which was stressful, me and my boyfriend ended up leaving early because it was too packed. The hotel should have stricter regulations for the pool use during this pandemic.
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Frennie
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 275 week(s) ago

Hotels.com verified review

It was a perfect little place to stay.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 278 week(s) ago

Expedia Group verified review

The bed was big comfy soft..room was big with a fridge.not far from anything...vety nice stay.. I didnt like the 10:00 check out...but other than that evetything wad great...
Lindsay
6.0
/10
Reviewed 293 week(s) ago

Hotels.com verified review

The best thing about this place is the location. At the blackcomb base, close to the blackcomb gondola. The main village is about a 10 minute walk. The room decor defintely left something to be desired. And there was definitely mold over the shower. Parking is 20 dollars per day in their secure garage, that would have been nice to note in the description.
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Lukasz
2.0
/10
Reviewed 297 week(s) ago

Hotels.com verified review

Pictures are misleading of the hotel. They are showing you a queen-sized bed, two queen beds. After you pay your confirmation says sofa bed. Enjoy your sofa bed at 350 per night. The one thing needed in a hotel a good bed and it fails. These are like air B N B style hotel guest services have no idea what you booked cant help you at all. Cant even upgrade your room if you want that's not an option at this place. Not even a comfy sofa bed hundreds of ppl have slept on it it is caving in the middle by 5 inches.
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Graham
8.0
/10
Reviewed 300 week(s) ago

Hotels.com verified review

Excellent value.. Hideaway bed was not ideal. Overall good.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 300 week(s) ago

Expedia Group verified review

Great location in blackcomb village, Steps away from the gondola. Good restaurants and shopping nearby somewhat of a decent price overall.
Verified traveler
8.0
/10
Reviewed 301 week(s) ago

Expedia Group verified review

Great only issue was that one of the two hot tubs was not operating - extremely busy in other tub
MK
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 307 week(s) ago

Expedia Group verified review

Old but close to gondola. Can park after skiing. Tub is okay.
Nicholas
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 313 week(s) ago

Hotels.com verified review

The stay was great from check in to check out . Very helpful staff and enjoyed our time
Kelly
8.0
/10
Reviewed 316 week(s) ago

Hotels.com verified review

Great value hotel on the Blackcomb side. Friendly and helpful staff.
Mike
icon-Business
Business
6.0
/10
Reviewed 317 week(s) ago

Expedia Group verified review

Very close to mountains. very basic room, no air conditioning. parking costs additional $20 per day which was unexpected. No breakfast or anything. Old coffeemaker in room and that's it.
Verified traveler
icon-Business
Business
6.0
/10
Reviewed 317 week(s) ago

Expedia Group verified review

I like the property location and price I attend a conference at chateau whistler so it’s across the street for half price but I might just book chateau whistler next time as the cost is paid by my employer
Kathy
icon-Leisure
Leisure
6.0
/10
Reviewed 319 week(s) ago

Expedia Group verified review

When a problem arose with the TV’s having no signal it was difficult to get a maintenance man to attend. The front desk has no ability to help except to phone in the problem. Coffee filter left in machine. Dishes dirty out of the cupboard. One luggage cart available at your own use, zero offer of assistance. Coffee for all the days booked, that’s up to the owner, again a phone call not help. What happened to service?
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Evan W.
10.0
/10
Reviewed 320 week(s) ago

Vrbo verified review

Everything was great. The home is larger than expected and is a great layout. The driveway was a fun experience, steep and twisty.
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