8.0
Very Good
From 54 reviews
Cleanliness

8.0

Room Comfort

7.8

Service and Facilites

8.8

Traveler Reviews The Kensington

Number of reviews per page
20
40
Top reviews
Kath
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The carpet in our room was so old and in places appeared to be mouldy… we had a tiny basin in the room (and no basin in the en-suite) which was partially overhung by a shelf that made it very difficult to use properly and was likely the cause of the mould in front of it. Our ‘en-suite’ was cramped and the shower cubicle had mould in the sealant and grout. The extractor fan did not work and therefore the bathroom and bedroom felt and smelled damp when we returned after a day out- it was 26 degrees outside so goodness know what it would be like in the colder weather. We don’t go away often but I was disappointed with what we had for over a hundred pounds a night. Very glad we didn’t bother getting up for the self service breakfast.
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Michelle
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Nice hotel and good location. Lovely breakfast too.
Lisa
icon-Friends and family with Friends
Friends and family with Friends
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great accommodation, absolutely beautiful, very roomy and lovely location!
Darryl
icon-Family
Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Comfortable and fairly quiet
Laura
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

We had a lovely stay the staff were lovely the only criticism is the shower in the room wasn't very powerful but it had hot water.We would stay again.
John
icon-
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Pleasant and helpful staff. Room had a partial sea view. Very efficient breakfast service with a good choices. Slight problem with the shower over the bath. Had to run the hot and cold supply taps continuously to get the water supply up to the shower. This resulted in a waste of water draining from the bath.
Richard
icon-Friends and family with Friends
Friends and family with Friends
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Great location, friendly and helpful staff. Clean and perfect for a weekend break away.
Michael
icon-Friends and family with Friends
Friends and family with Friends
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Friendly helpful staff
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Amazing staff and a really comfy relaxed atmosphere 👌 10 stars all the way. See you soon 👍
Janine
icon-
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Hotel - very comfortable,safe & relaxing Staff are friendly welcoming & helpful Location is excellent on North Drive- great for walking , close to cafes/ bakery/ pub,bustop.
James
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8.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

It’s a cheap hotel near the beach, and if that’s all that you’re looking for, you’ll be okay. It’s not in great shape, but there wasn’t really anything wrong with it. There only seemed to be one staff member there, but she was friendly and helpful. My room was clean but didn’t seem like it had been vacuumed very well. Carpets were coming up in places and the walls seemed very thin.
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Kevin
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with Partner
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Room was clean, breakfast was good and staff very polite and helpful.
Jason
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Very very clean
Krishia
icon-Friends and family with Friends
Friends and family with Friends
4.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Radiator was broken, on the ground floor/road with single glazed windows and the bathroom was freezing and not clean. Staff were lovely and free breakfast was a nice suprise. Wouldn’t return.
Hugh
icon-Business
Business
6.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Very basic but just ok. No cleaning of room in 3 day stay. Room was warm though.
Allison
icon-Business
Business
10.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Such a lovely clean hotel
Esther
icon-Leisure
Leisure
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

The room was clean but the walls needed repainting as there were watermarks on some of the walls. Decor had been updated though as well as furnishings. Shower was very temperamental so ended up having a bath instead as couldn’t regulate the temperature. Friendly helpful staff as always .
Corinne
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

For us it was the friendly approachable staff and the good atmosphere. We liked the breakfast and the room very much, everything was easy and felt relaxed. The staff were exceptionally kind to our son, who is five, and we’re happy to chat with him each day. We appreciated that kindness - thank you.
Martin
icon-Friends and family with Friends
Friends and family with Friends
8.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

For the low price it was a fine stay, the staff were very friendly and the location is excellent on the seafront
Stuart
icon-with Partner
with Partner
8.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

The property is currently undergoing renovation, The main public areas and our room were freshly decorated, clean & tidy. The staircase is overdue for updating and will lift the level when done. The staff could not have been more helpful and breakfast service as good as any other place.
Number of reviews per page
20
40