8.0
Very Good
From 39 reviews
Cleanliness

8.2

Room Comfort

7.8

Service and Facilites

9.0

Traveler Reviews The Kensington

Number of reviews per page
20
40
Top reviews
Kevin
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was clean, breakfast was good and staff very polite and helpful.
Jason
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Very very clean
Krishia
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Radiator was broken, on the ground floor/road with single glazed windows and the bathroom was freezing and not clean. Staff were lovely and free breakfast was a nice suprise. Wouldn’t return.
Hugh
icon-Business
Business
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Very basic but just ok. No cleaning of room in 3 day stay. Room was warm though.
Allison
icon-Business
Business
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Such a lovely clean hotel
Esther
icon-Leisure
Leisure
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The room was clean but the walls needed repainting as there were watermarks on some of the walls. Decor had been updated though as well as furnishings. Shower was very temperamental so ended up having a bath instead as couldn’t regulate the temperature. Friendly helpful staff as always .
Corinne
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

For us it was the friendly approachable staff and the good atmosphere. We liked the breakfast and the room very much, everything was easy and felt relaxed. The staff were exceptionally kind to our son, who is five, and we’re happy to chat with him each day. We appreciated that kindness - thank you.
Martin
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

For the low price it was a fine stay, the staff were very friendly and the location is excellent on the seafront
Stuart
icon-with Partner
with Partner
8.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

The property is currently undergoing renovation, The main public areas and our room were freshly decorated, clean & tidy. The staircase is overdue for updating and will lift the level when done. The staff could not have been more helpful and breakfast service as good as any other place.
Peter
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Clean,staff friendly, sea view good, good location
s
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Walk out hotl across rd onto promenade.
Richard
icon-Business
Business
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Nicely positioned near the town centre, easy to walk to the beach etc.. Breakfast good.. Staff delightful and friendly!
Kenneth
icon-
4.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

No heating condensation running down windows electic kept tripping out so cold unable to sleep when i reported this only answer was heating did.nt come on till october could.nt take photos as unable to charge my phone had to change hotels after 2 dreadful nights
Doreen
icon-with Partner
with Partner
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Amazing apartment-only 2 things-no where to put your toiletries in shower and nowhere for tails to hang after use . Would recommend this place 100 per cent .
Chelsea
icon-Leisure with Pet
Leisure with Pet
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Fantastic friendly hotel Staff always on hand and couldn’t have been more helpful Completely understand food allergies and went out of their way to accommodate
Julie
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The room was dirty there was no heating on and it was cold. Breakfast was rubbish, shower was terrible toto use. The window cils were thilfy, no double glazing. The room needs updating. Would not recommend.
John
icon-Business
Business
8.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

This is my 2nd stay here. It fitted my requirements. Would be happy to book & stay again which is a real positive as repeat business is good business!
John
icon-Business
Business
6.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

This was my first stay at this hotel. Some things were done well however some areas need improvement. I referred some room issues to the team that require addressing and my comments seemed to be received well. Saying that I'd absolutely give the place a 2nd chance to impress.
Karen
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Our room was clean. The bed linen and towels were of good quality. The room has a tv and tea and coffee making facilities which is nice. Breakfast was adequate. The walls a very thin and we were woken up very early by guests in the next room turning their tv on very loudly. We arrived quite late and there was no car parking available, but managed to park in the road. Apart from that we had a good stay and would come again.
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Stephen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Would highly recommend
Number of reviews per page
20
40