Y

Lovely hotel , friendly staff, nice area

Fahim, Ely and Prahriti were very friendly always available to assist with anything we needed. Great stay.

Y

Y

yes

There was a constant terrible smell in the room ...which the hotel admitted was due to drain blockages, beds uncomfortable, and the pictures on the website DO NOT reflect the reality......very disappointed

Yes

Friendly staff

Breakfast was fresh but continental only. Staff were polite and friendly. Car parking on site but limited numbers

Yes

Was stuck down in the basement next to the kitchen and staff toilet!! Had a food delivery about 10pm was banging around for an hour on the phone outside room. Someone use the microwave about midnight!! Then chef come in at about 6.30 to start breakfast more banging around!!! The staff used the toilet about 10 time over the night! Small damp well used room squeaky bed lumpy pillows. All in all got about 2 hours sleep if lucky Would definitely not recommend!!!!!

Yes

Honestly this place was perfect for us! The staff were so friendly and helpful. We only stayed one night but couldn’t fault it for the price

Room clean, staff helpful, convenient for town centre and trains BUT rooms spread over 4 levels and there is no lift - guests may have mobility issues and should be warned,

Nice hotel, room good size with comfortable bed, Nice clean bathroom. And you are near the high street.

Yes

Very friendly staff,Very clean room and modern. Lovely variety choice of breakfast and all good quality. Quiet nights sleep and comfortable beds. Easy to find and off road parking for easily 8 vehicles. Would definitely use this hotel again and recommend it to anyone to stay at. 5 Star rating

The staff were friendly and welcoming throughout the stay. Room facilities were basic, with some maintenance issues noted — a drawer shelf fell through, and the carpet was left wet following daytime cleaning. The door closed with a loud slam unless held manually, which could be disruptive.

Central location but felt unsafe with partially open windows because of heatwave, accessible at ground floor level as a lone female.