5.4
Fair
From 42 reviews
Cleanliness

5.2

Room Comfort

5.0

Service and Facilites

6.2

Traveler Reviews Hylands Hotel

Number of reviews per page
20
40
Top reviews
Julie
icon-with Partner
with Partner
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Very run down hotel needs a lot of attention.
Dave
icon-
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The hotel is dirty and needs a lot of work to bring it up to standard, the fire safety is a major concern. I was woken at 00:30hrs by someone banging on my door. And at 04:30 hrs I was woken again by someone knocking on a door in the corridor as the hotel seems to filled with foreign workers who first language is not english.
David
icon-
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The hotel could do with major redecoration. However, it was clean, the staff were friendly and helpful, the wifi was very good, the TV was better than average, the location was great if you need to take a train, parking was free. I did not have breakfast. No complaints.
michelle
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Upon arrival the room was in a very poor condition cigarette burns all over the carpet and bed base.Carpers were filthy and so was the skirtings not fit for a dog to even live in.The hallway up to the room was stinking of fresh cigarette smoke which came into the room we stayed all but five minutes as our little girl and us could not stay there we were refused a refund but we are going to take this much higher as this should not be let out to anyone
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Mike
icon-
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Room fine shower reasonable good value
Pete
2.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

S*ithole
Guy
icon-Friends and Family with Friends
Friends and Family with Friends
2.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Very dirty and not kept to any standard what so ever would never recommend.
Jordan
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Fine hotel for the cost, great value for money
Jayesh
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Hotel was nice, but the rooms are in desperate need of modernisation.
Michael
8.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Comfortable enough and suited my purposes
ryan
icon-
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Friendly,clean,great breakfast,very helpful staff.highly recommended
Ayobami
icon-Business
Business
2.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

There was no hot water, the whole environment dirty. I wish i didnt have to stay there.
Brahim
icon-Leisure
Leisure
2.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Never will I ever go there again bad manement bad place to stay showers don’t work at all. Felt like a crackheads house place stunk of crack a weed. Bed was like sleeping in a brick wall. Floor was like stepping on sand paper that place needs new management new decorations and hole lot of fixing up wasn’t of my money terrible terrible don’t no go there I warn you ‼️‼️‼️‼️
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P
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

It was okay staff was helpful and friendly
Steve
icon-Leisure
Leisure
4.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The room was ok but the interior of the hotel is seriously shabby. People were smoking in the rooms and smoke was filling the corridors.
M
icon-Business
Business
6.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Check in process not easy. Receptionist said I have no reservation and had no knowledge of Hotels.com. It took several attempts to convince them to double check and finally found the booking against my name. Room was ok but cold - radiator was very week and television not working. I won't be going back.
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