Th rooms were very beautiful. They were very traditional, but not giving you that old run down hotel feeling. The garden was plush with all sorts of beautiful plants like you were in a jungle. It was nice walking on the trails they had through the grounds. The staff were very friendly and most of them spoke English well. One thing I like is that there are only around I think 12 or so rooms, so they can attend to every little need you have and quickly. The food at the restaurant was very good as well.
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Nadia
Leisure Family
10.0
/10
Reviewed 81 week(s) ago
Expedia Group verified review
Un hotel muy lindo, limpio y seguro. El personal muy atento y la comida excelente.
Maritza
Leisure Family
4.0
/10
Reviewed 86 week(s) ago
Expedia Group verified review
Very disappointed. I was really looking forward to staying here and although the place was beautiful the service unfortunately dampened our stay. From the rude door man who couldn’t find our reservation, to no one helping us with our luggage, the service just didn’t match the price point. Drinks at the pool were slow and we had to look for someone to take our order. I only saw one other couple staying there the night we stayed; so the lack of attentiveness was unacceptable. Anyway, I would not recommend for the price point unless you are just trying to stay somewhere gated with nice grounds.
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CLAUDIA
Leisure Family
10.0
/10
Reviewed 91 week(s) ago
Expedia Group verified review
I’ve been coming to this property since it opened and have not stopped coming. It’s a beautiful place to relax and enjoy the natural
beauty of the town of Comala. It has our heart.
You will be in complete tranquility as soon as you enter this little magical paradise! The food, location, amenities and service will have you coming back year after year!
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Daniel
with Partner
10.0
/10
Reviewed 92 week(s) ago
Hotels.com verified review
Beautiful place. We stayed for our wedding weekend. Thank you for the wonderful staff at the hotel and for allowing our wedding pictures to be taken on the grounds.
CLAUDIA
Leisure with Children
10.0
/10
Reviewed 136 week(s) ago
Expedia Group verified review
Amazing property! Can’t wait to be back!! 5 star all the way around !
Carlos
Friends and Family with Friends
10.0
/10
Reviewed 136 week(s) ago
Hotels.com verified review
It's a beautiful hotel, a gem! Surrounded by nature, exquisite decor and excellent service
breeann
Leisure with Children
10.0
/10
Reviewed 136 week(s) ago
Expedia Group verified review
Will be back! A true gem.
Roy
Leisure with Partner
10.0
/10
Reviewed 210 week(s) ago
Expedia Group verified review
I’ve stayed here three times and it is always fantastic. Great and cool staff, great food, great drinks, beautiful grounds, nice local art work, beautiful construction, etc.
Griselda
Leisure Family
10.0
/10
Reviewed 217 week(s) ago
Expedia Group verified review
Wonderful experience. The personalized service goes beyond excellent!
Rossy
Friends and Family Family
10.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Pasamos un fin de semana padrísimo. Las instalaciones están en perfectas condiciones super cómodas. La alberca super a gusto y el servicio tanto en restaurante como en alberca de lo mejor. ¡La comida deliciosa! Sin duda regresaremos
Gabriela
with Partner
6.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Lo rescatable es el personal, su buena actitud. Pero el hotel no cumple con las expectativas en cuanto a calidad y precio. El jacuzzi no tiene hidromasaje entonces real es solo una tina caliente al aire libre. Y un detalle terrible es que para que te salga agua caliente en la regadera del cuarto hay que dejar tirar el agua (esa fue la solución de recepción) por entre 7 y 10 minutos porque el boiler está lejos de la habitación. Con tanta escasez de agua en el país y ellos pidiéndote que tires litros de agua para poder bañarte con agua caliente me parece lamentable
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Manuel
10.0
/10
Reviewed 35 week(s) ago
Hotels.com verified review
👌
ARTURO
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Muy agusto
Alejandro
Friends and Family Family
8.0
/10
Reviewed 37 week(s) ago
Hotels.com verified review
El personal super amable, todo muy limpio y el lugar bonito
Jose Trinidad
with Partner
10.0
/10
Reviewed 37 week(s) ago
Hotels.com verified review
Habitación impecable , cama súper cómoda y muy limpio
Jose Luis
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
Todo, la verdad nos han tratado genial y el lugar, las instalaciones están increíbles.
FANNY JOCELYN
Friends and Family Family
10.0
/10
Reviewed 50 week(s) ago
Hotels.com verified review
Habitación cómoda, buena atención, restaurante y bar muy bueno.