Location is great, room furniture is bit old, but over all good enough.

“Cheney” at the front desk made all the difference to me stay. She was always helpful, courteous, friendly and going beyond the call of duty to accommodate my questions and requests. One thing I didn’t like is the food (breakfast options were lousy), I had to depend on boiled eggs for 3 days.

The room layouts is nice, the restaurant menu with limited choice, it should add some western food items

The WIFI in the room unable to login

The experience is amazing. The staff is very nice. When I headed for the next stop, they gave me a ride to avoid my subway trip with a big luggage. The hotel has in-unit washer and dryer.

We love staying at service apartments it provides the service and the flexibility of our own laundry facility and kitchen. Close to station.

The hotel was close to the metro station, making transporting around the city very easy. The hotel was clean, spacious and had a kitchen with pots. Hotel employees spoke English. Surrounding restaurants spoke little to no English but were helpful.

Reason I stayed there was full access to an external gym nearby. The opened up a kids room on B1 and called it a gym. 2 treadmills and it's a gym room. Absolute joke. I'll never stay here again.

Great location and I love the laundry machine inside the room. Love the suite room. Very spacious. Will come back again

They have washer in room and room is spacious. But there was dirt on our bed.

Was a nice experience. Hotel staff was nice, the room was clean and it had a nice view. Was a good experience.

Nice personal. Good location. Good breakfast. Some stupid quests smoke on the corridors.

It's a great location to stay. close to the subway station and railway station.

Location was fine and the room was nice, however, I found the reception staff were cold...dealt with a couple people and neither were friendly and seemed overly rushed and quite rude.

Front desk staff have excellent English and were very helpful. The family suite was perfect for my wife, myself and two teen children. Would consider staying here again when next in Shanghai.

Friendly staff.! Clean clean clean.!!! Amazing rooms.. close to the metro station

The room is little bit dusty but it’s clean overall . Room is speacious and has convient store and subway close by .

Good hotel near metro station good internet what,s up also Google but forget about breakfast

Great location, comfy and clean room, very helpful front desk staff. Only complaints are that the first room they had smelled smokey despite being non-smoking (we changed rooms and it was fine) and that it was really slow to provide a taxi (we took the metro instead)

The breakfast is terrible with little food choices, and the dirty environment, can see the hotel is not sincere in providing the breakfast, the hotel room is very big but the cleanliness is bad. Will never visit the hotel again.