8.4
Very Good
From 173 reviews
Cleanliness

8.4

Room Comfort

8.4

Location

8.6

Service and Facilites

8.4

Traveler Reviews Thaala Bentota

Number of reviews per page
20
40
Top reviews
Sheilagh
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The room was very clean and the staff very helpful. Wonderful view of the beach. Food was excellent.
Simran
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

I wanted to extend a heartfelt thank you to the restaurant manager, Pramodha, and all the wonderful staff at breakfast and dinner who made our stay so enjoyable and special. Thank you for going above and beyond to make my dad’s birthday extra memorable — it truly meant so much to us. I would also like to sincerely thank Hansaji for helping me organise important documents for my exams, and Sunil for such a warm and welcoming introduction when we first arrived. Feeding the fish was such a lovely experience and the perfect way to begin our stay.
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Martyna
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

We had enormous family room Lovely decor and comfortable Pools were great and grounds maintained well Staff were friendly
shelley
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Great hotel, only drawback for us was there wasn’t a shallow part of the swimming pool for our daughters. But apart from that it was amazing.
kishore
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Awesome experience and great propertt. Breakfast is awesome
Kumail
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

I had high expectations of this place but was very disappointed! They charged me extra $80 for no valid reason and the people at the front desk all gave different answers when I asked about the extra charge not knowing what was going on. I need a refund ! I was traveling with family kids and elderly they were inconsiderate of allergy and elderly needs and did not help us with warming our food so we had to go without dinner. The staff was so rude and unhelpful and objected the ladies going into the pool. The rooms bathrooms and fridge were dirty and stained ….. not recommended!
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George
icon-with Partner
with Partner
10.0
/10
Reviewed 173 week(s) ago

Hotels.com verified review

We were welcomed with big smiles and fresh complimentary juices. Our room was upgraded without additional fees. Good variety of breakfast. The staff is very friendly and helpful. Special thanks to Mendis & Sudish who work at Breeze Restaurant. The hotel and surroundings are very neat, also easy access to the beach. Near to seafood restaurants. Excellent service throughout the stay. Totally recommend!
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Gamage
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 182 week(s) ago

Expedia Group verified review

Great buffet and friendly staff.
Rob
icon-
10.0
/10
Reviewed 188 week(s) ago

Hotels.com verified review

Amazing staff, super helpful, got an upgrade, couldn’t have asked for better!
EISSA
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 223 week(s) ago

Expedia Group verified review

Good staff but hotel needs more maintenance & renovations in superior rooms at least.. flooring & bathrooms needs more more care of maintenance
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 335 week(s) ago

Expedia Group verified review

Great beach location, amazing breakfast at property
Sharon
icon-
8.0
/10
Reviewed 338 week(s) ago

Hotels.com verified review

Although the facility and location were lovely, the value for what staying here cost was not what I expected. For example, my room was provided only 2 small courtesy bottles of water a day. I guess I just expected more service and “perks” for the princely sum I paid per night. The first day I had no towels. I called the front desk before heading outside but they still were not delivered and I had to go in person to request them. The food in the breakfast buffet and one restaurant I ate at was only so-so. It seems they are catering more toward westerners who don’t want a local experience, but would rather stay in their comfort zone. I had a delicious meal outside the resort for much less money. When I was shown to my room, the resort features were pointed out including the restaurants, spa, and pools. I was cautioned about swimming in the ocean because of currents, but it felt like the staff was just trying to keep guests within the resort. The proximity to the beach is why I chose the location and despite the warnings I spent considerable time on the beach and in the ocean which was warm and inviting with gentle waves and no undertow.
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Verified traveler
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 355 week(s) ago

Expedia Group verified review

Fantastic location where you could easily walk out to local restaurants or jump on the train for a day trip
Max
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 356 week(s) ago

Expedia Group verified review

Check-in & check-out seemed to be at the same time so it was very chaotic when we arrived, we didn't get our room until 430pm but the manager was very lovely & gave us free drinks & food while we waited. Great size room with all the facilities we needed. Great choice at the buffet for breakfast. Overall we enjoyed our stay there.
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Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 361 week(s) ago

Expedia Group verified review

Nice hotel with clean rooms and awesome views but the staff lack a basic sense of service!
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 372 week(s) ago

Expedia Group verified review

the staff were lovely the food was fantastic the location could not have been better right on a lovely beech 5 minutes walk to the local shops or a short tuk tuk ride to town or a nice easy walk all the staff were courteous and always smileing we would highly recommend this hotel.
Lori
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 376 week(s) ago

Expedia Group verified review

Great location on a fantastic beach. I booked the cheapest room through Expedia but for some reason management gave us a free upgrade to a spectacular villa. Gotta love that!
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 380 week(s) ago

Expedia Group verified review

We really enjoyed our stay at the Avani Resort. The location was wonderful, the combination of the beach, which is amazing, and the Avani grounds with the pools and chairs and shade was really relaxing. The staff was super helpful and the food and spa also great.
Jean
6.0
/10
Reviewed 395 week(s) ago

Expedia Group verified review

I’ve been to a number of hotels in Sri Lanka. This one disappointed. The linen and room were a bit worn down. The staff did not always speak sufficient English (simple utterances). Breakfast was excellent though, but the rooms were definitely stuck in the previous century.
Deepa
icon-Family
Family
10.0
/10
Reviewed 396 week(s) ago

Hotels.com verified review

We enjoyed our stay at Avani Bentota. The staff was very courteous and helpful. The food was outstanding and so was the hospitality. Great location, would like to be back sometime soon.
Number of reviews per page
20
40