We paid a lot, but the hotel wasn't even a star-rated hotel. In the end, we didn't stay because the hotel was too small. Very disappointed.

This hotel management is terrible. I booked a Standard Double Room for 1 night with room insurance. When I arrived, the receptionist said the room was unavailable and, at their whim, replaced my booked room at the SS Grey Inn with a room at the substandard T-Hotel (I've attached the photo above). The room was beyond the standard of a hotel; it was extremely shabby, with peeling wallpaper and a lot of dust, and a cobweb right above the headboard. I felt cheated by the hotel. After I complained to Traveloka, they only gave me 200,000 rupiah in compensation in the form of a voucher, and I was notified via email.