Staff was friendly and great

Room was perfect. Inexpensive. Kind staff. A Little dark and bathrooms were dingy. Also cold at night without any way to heat up the room.

Nice guy from the staff. Rooms could be a little bigger or best distributed; they felt a little tight. But ok overall.

This place is a complete.dive. We were there for a week and never slept one night and it was dirty, no towels or hot water. The place has paper thin walls and they allow the guests to be loud all night The pictures are nothing like the place actually is. Our bed was a high bunk bed that was broken. I requested a refund and I hope they give it. The only good thing about the place is the staff were nice.

Staff and rooms were amazing, the location was also great.

Staff were great and let me know when my bag (delayed on flight) was delivered. The room was small but had everything I needed and the area was easy to walk to different spots from or catch an uber to those further away

El precio creo que fue lo mejor, pero fuera de eso pues estaba algo raro, tenías que tocar siempre que llegabas para que te abrieran la entrada, ya que no te podían dar llave de la puerta, en cuanto a la llave de la habitación, tenías que dejar una ID para que te la pudieran entregar, lo cual no me pareció, aunque nos dieron la opción de dejar las llaves cada que saliéramos y después pedirlas al regresar, aunque era incómodo molestar siempre por eso. Darle más limpieza a los baños y las piedras que están en el patio, hacen mucho ruido cada que caminas. No me volvería a quedar ahí, pero otra vez, el precio no estaba nada mal, por eso 3 estrellas.

staff was great, thank you.

The personnel was nice, although I wasn't given a good introduction on the practicalities. The location is pretty and quiet. However, my room was so cold as there was no heating and the doors were not isolated. Also, the hostel does not offer toilet paper in the room toilet.

you get what you paid for

Terrible experience

The room was dirty when I arrived. I got the ensuite with the private bathroom. The shower. How do I put it! I think an inmate in prison has a better shower. The water ran cold for about 10 minutes. Then 10 seconds of hot followed by 10 minutes of cold. It was all hot by the way, no time to adjust temperature. I literally had to stand outside of the shower, lather up, wait for the hot water to grace me with its 10 seconds, rinse and then wait another 10 minutes, twice to get off all the soap. The image with the dirty sheet, was the clean sheet she gave me to replace the dirty one! It was the second worst shower of my life. I don't feel the rating fits this establishment. I'd give it a solid 2.5

The sheets were filthy and there was no toilet paper when I arrived. They only changed the fitted sheet. The image of the dirt on the sheet was the clean sheet to replace the dirty sheet, by the way! I woke up at 2:30 am with my face burning from sleeping on a dirty pillowcase. They refused to clean the room! Even though it says room cleaning upon request as a room amenity. The floor is filthy. Travelers beware! This could be discrimination because I am an American or it could be the staff. Of course I stayed at $15.00 a night hotels in Mexico City. It was a dump however, the bed sheets and the bathroom was CLEAN! This place did not live up to its rating. Terrible will not be back!

Simply the worst I’ve ever seen in my pretty long experience as traveller. I’m not exaggerating here. The “bed” had to be accessed through a stinky ladder leading to an upper platform WITH NO FLOOR on top of which a stinky mattress was placed. The mattress was actually longer than the platform, and as a result was leaning over it. See the picture if you don’t believe it. Dust and stained were everywhere. No traces of towels. Avoid this place at any cost.

Nice colorful room, very close to the markets which was nice

The are is very safe and walkable a lot of shops and restaurants arround but the place is in bad shape walls and windows are very old also no hot water it took more than half hour to heat up also no ac or a fan in private rooms i don’t k ow about the rooms that you share with other people

Nice location. Excellent price. Very good customer service.

Good location to fine Everything

Es muy buena y acogedora y muy amables todos

Best hostel in CDMX