We booked Nomade Temple Ibiza expecting the five-star luxury experience that was advertised, but unfortunately it fell well short. Firstly, the staff were excellent throughout our stay. Jessica, the restaurant manager, and Juan Manuel by the pool were both outstanding and did everything they could to help. Our disappointment is with management, not the team on the ground. Several key facilities that influenced our booking weren’t available, including the spa and gym. Had we known this before travelling, we would have stayed elsewhere. The air conditioning couldn’t be set below 21°C, making it difficult to sleep in the Ibiza heat. Only one restaurant was open with a very limited menu, breakfast lacked variety, and we were even served raw burgers on more than one occasion. Our room also didn’t match the advertised amenities, the in-room tablet contained inaccurate information, and a stargazing activity we booked never took place despite us arriving early and waiting. The biggest issue was the lack of transparency. We weren’t told before arrival that major facilities would be unavailable or that dining options would be so limited. This meant we regularly had to leave the hotel to eat elsewhere instead of enjoying the relaxing holiday we’d booked. We contacted the hotel directly to resolve these concerns before leaving a public review but have received no acknowledgement or response.

This hotel simply isn’t ready to be open. During our stay we experienced: * Room flooding every time the shower was used due to poor drainage. * Construction dust throughout the room. * Air conditioning failed across the hotel for our entire first day. * A major power cut. * We had to move rooms twice because the door locks didn’t work properly. At one point we were even asked to leave our belongings in an unlocked room as they ‘weren’t sure which rooms had working doors and needed to check 1 by 1’. Imagine… A hotel room with no locks in Ibiza… * The room was advertised with a TV, but there wasn’t one. * The gym wasn’t open, and despite advertising multiple restaurants, only one was operating. * Housekeeping attended our room only once in three nights despite repeated requests. * No room phones, so everything had to go through WhatsApp, where responses were often extremely slow. * Multiple incorrect items appeared on our restaurant bills. *when you complain they get defensive and fail to acknowledge that none of the trouble going on in the hotel is at the fault of the customer. Long story short, poorly operated property. Ruined what was supposed to be a relaxing trip to Ibiza. The staff also realise it was a joke what was happening, they as frustrated as the guests, owners forced them open allegedly (according to them). The staff asked us to write bad (honest) reviews Images are renders online don’t fall for it, not actual representation of the hotel.

Komplet kaos. Hotel nyåbnet og intet fingerede.