9.6
Exceptional
From 148 reviews
Cleanliness

9.8

Room Comfort

9.4

Service and Facilites

9.6

Traveler Reviews Casa Oliva

Number of reviews per page
20
40
Top reviews
justine
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great location, Beautiful apartment, so convenient having the laundry in the apartment. Will definitely return
Patricia
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Lovely property, great location to explore multiple neighborhoods in CDMX. Staff were friendly and helpful. We felt safe walking on the street at all times of day. Hotel also had security on guard to let guests in and out. Even though the area can be noisy with people enjoying the area late into the night, we found our unit at the back of the complex was not too noisy. We appreciated having the kitchen for breakfast and we took advantage of all the many restaurants in the area for our other meals.
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Keasha
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Centrally located accommodation that has what you need for a stay. Everything was clean and the security at the property makes it feel extra safe.
Dalton
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Everything was fantastic about this place! The stuff, location, design. We’ll definitely stay here again when we return to CDMX.
Dalena
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I stayed at Casa Oliva recently and had a mixed experience overall. On the positive side, the location is definitely a highlight. It’s situated in a safe and pleasant area of Roma Norte, which made getting around easy and enjoyable. The apartment itself is quite spacious, and having a 24/7 doorman added a sense of security and convenience. There’s also a laundry room with a dryer, which is a nice touch for longer stays. However, there were several issues that made the stay less comfortable than expected. The hot water system in the apartment runs off a gas system, which in itself is fine, but there was a constant gas smell lingering in the air from the moment we arrived until we left. We did report this, but unfortunately there was no update or resolution during our stay, which was concerning. Cleanliness was another problem. The apartment did not feel properly cleaned, as we noticed dead bugs and stains on the bed sheets. Additionally, the water supply seemed to run out very quickly when showering, which was frustrating. For a stay longer than five days, the lack of housekeeping was also surprising and inconvenient. Overall, while the location and space are strong positives, the maintenance and cleanliness issues significantly impacted the experience.
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Abigail
icon-with Friends
with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location and such kind staff!
Amy
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff was exceedingly welcoming and helpful. Our suite was gorgeous and we particularly loved the fact that our suite had two bathrooms. Would definitely return!
Nicole
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Beautiful and spacious rooms, loved all the plants, staff was wonderful, absolutely would return here, highly recommend
Mitchell
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Clean room, Excellent location with easy access across the city.
Ellen
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Beautiful hotel! Extremely friendly staff. Laundry and air conditioning is available. Great walkability! Loved my stay!
Peter
icon-with Partner
with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff was amazing; the room we were assigned had limited privacy and was noisy. They were did not help getting us a different room
Courtney
icon-with Children
with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Perfect location! Tons of restaurants and coffee shops, without being overly commercial. Would stay again
Blanca
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

We had a great stay at Casa Oliva. We stayed in a two-bedroom flat with the cutest courtyard, which made the space feel especially charming and peaceful The highlight was the service. I was traveling with my daughter, and Juan and Lauro were incredibly kind, attentive, and made us feel very safe and welcome throughout our stay.
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Jessaca
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Beautiful accommodations and great location!
Zolta
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The property is beautiful with an amazing courtyard and in a perfect location. We are unsure if there are house rules (quiet hours to enable guests to sleep) and if anyone enforces them or just got unlucky with inconsidearate guests in other apratments.
Mark
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Great, cozy art deco building in a great location, and very friendly and helpful staff.
Jasmine
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Five-star stay. The space was spotless, beautifully designed, and filled with lush green plants that made it feel calm and inviting. The rooftop was cozy and perfect for lounging. The room itself had everything we needed, thoughtfully arranged and comfortable. We were warmly greeted on arrival, with a security guard on-site which added an extra sense of ease. The neighborhood was walkable, vibrant, and conveniently close to so many great spots. Would absolutely stay here again.
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Joey Lynne
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

I had an amazing stay at Casa Oliva. The staff were great, it was clean and quiet, and very conveniently located. I enjoyed the ability to do laundry. I would stay again!
Gabriella
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Had a wonderful 7 night stay - we checked in quite late due to our flight arriving past midnight and they have a 24 hour security person who made check in seamless even at the late hour. Staff were kind and while they did not speak English, conversing with the in broken Spanish (on our end) / via translator app as needed was easy! Room (comfort apartment) was exceptional, clean, well stocked with full kitchen amenities, in suite laundry, and bathroom amenities and very quiet. Hotel is perfectly located - very walkable to many neighbourhoods! Would absolutely recommend staying here.
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Julie
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Our group had 2 rooms and neither had hot water in the 4 nights we were there - just luke warm to shower very briefly. One of the rooms was in the front and was loud at night. Would recommend requesting a room in the back. It was clean and felt safe. Very walkable area.
Number of reviews per page
20
40