Exceptional Hospitality – A True Home Away from Home! ​Our stay at Cermeños House during Easter week was nothing short of spectacular. From the moment we arrived, it was clear that the owner doesn't just manage a property; they truly care about their guests. They went the extra 1,000 miles to ensure our stay was perfect, and we noticed they provided that same level of extraordinary care to every single guest. The attention to detail, the warmth, and the genuine hospitality made this one of our best travel experiences yet. If you are looking for a place where you are treated like family, this is it. We can’t wait to return!

The owner was very unprofessional and rude.

not the greatest room gets incredibly hot, but not bad hospitality

The manager was very nice. It was great to have a fridge, dishes and glasses available which we could use for meals or to store our food.

The bathroom was really dirty

Elizabeth was a wonderful host for our family while we visited. The property has three small dogs that can be a bit nippy but no one was overly bothered by them. The showers were warm and the beds were clean. With access to the kitchenette, we made a few meals that proved helpful for budgeting. A good spot for a family wishing to explore Antigua

Excellente place staff its great, great location. Highly recommend

I had a great stay and highly recommend this place. The host and their family did an excellent job keeping everything clean and comfortable, and communication was always quick and clear. They were incredibly helpful with local tourist recommendations, which made my trip even better. The dogs on the property were very friendly and welcoming. They also offered to drive me to the airport for an additional fee, which was very reasonable and convenient. Overall, a wonderful experience, I would definitely stay here again!

We loved our stay here. It felt like coming home every time we got back to the hotel. Such a sweet family takes care of the hotel, and we are very grateful we found them!

Elizabeth and the staff will treat you like family-a wonderful place!

It was close to a lot of places Great host Amazing breakfast Host took me to the airport and help me arranged tours

Great location and helpful staff

Staffs are so kind, good Breakfast, and inside the hostel looks very nice. I'll strongly recommend to stay here in you are traveling to Antigua.

Mi experiencia en Cermeños House – Antigua Guatemala Me hospedé recientemente en Cermeños House y, en general, tuve una buena experiencia. El lugar está muy bien ubicado, lo cual es ideal para explorar Antigua a pie. Los precios son accesibles, lo que lo convierte en una buena opción para viajeros con presupuesto limitado. La habitación estaba limpia, al igual que las sábanas, y en general el cuarto resultó cómodo para descansar. La dueña y la empleada fueron muy amables y siempre dispuestas a ayudar, lo cual hizo la estadía más agradable. Sin embargo, los alrededores de la propiedad podrían mejorar. Es una zona con potencial y encanto, pero le falta más limpieza y organización para que realmente luzca como merece. Sería ideal que se le diera un poco más de atención al entorno inmediato del lugar. En resumen, Cermeños House es una buena opción por su ubicación, precio y trato humano, aunque hay detalles externos que podrían elevar aún más la experiencia.

The host was very gracious and the space was great! We should have asked for a room cleaning, since we stayed there 5 days, but we didn't know we needed to ask for it.

I liked the private room, location upstairs so it did not have anyone else near by. I think the distance from wifi router made connection intermittent for tv and one device halfway thru my stay. I think the shower head might need change or service. I use these at home and had to change one that stopped getting hot. Staff was great. Being able to get a breakfast, coffee, soda and water was great. Having the common kitchen meant i could heat up coffee, or make something. Bed was very comfortable and lots of drawers to put things. Stairs wont suit everyone. My preference would be more hooks. I got two towels and did not have to ask for an extra plus a hand towel. Means a lot to me 😀

This is a little diamond in the rough so to speak. Competitively priced. Exceptionally friendly, helpful, and kind staff and owner. In town. Easy walking distance.

Great place

The best place to stay in Guatemala!! Loved it and very caring family!

The food is excellent in the services. Wonderful and It is right off the plaza you feel like you're in spain