It is a hostel type hotel and probably is family run. The room is clean, but very basic. Just beds and a small wooden cabinet for clothes and storage. The water is reasonably hot for showering. It is located in front of a small square with people walking and passing by the hotel front door and side window, so it would be a little noisy at night, but we can bear with it. The breakfast is from 5am to 9pm so you can still have a quick one before going to catch for the first bus to Machu Picchu. The variety and taste is acceptable, not nothing spectacular. The lady at the front desk is helpful and can speak some English, which is great for travelers who do not speak Spanish.