My wife and I chose this hotel for its excellent reviews, convenient location and highly rated restaurant. We arrived on 8 July 2026 for a three-night stay and, after a long journey, looked forward to a drink in the bar. We were surprised to learn the hotel was not serving alcohol. Staff explained that, after a change in ownership, the new company had not yet been granted an alcohol licence for the hotel or its restaurant. This was very disappointing, especially as we had not been told in advance despite emailing the hotel to arrange an airport transfer. Had we known, we would have booked elsewhere. We raised this with reception; the staff member was pleasant and said she would pass it to management. On 10 July, the same staff member said her manager had advised there was nothing they could do and no compensation would be considered. I found this response poor: there was no direct apology from management and no gesture of goodwill, such as a small restaurant discount or complimentary soft drink. My low rating is mainly due to the lack of prior communication and the absence of any meaningful management acknowledgement of an issue that matters when choosing a hotel with a restaurant and bar. Breakfast was also disappointing compared with the reviews: service was slow, choice was limited, and toast was unavailable because the hotel apparently had no toaster. On the positive side, the staff we met were pleasant, the property was clean, and the location was very convenient

Very nice boutique hotel! The property was exceptionally clean, with beautiful rooms, comfortable beds, and excellent amenities. The toiletries were a wonderful touch—luxury shampoo, conditioner, body wash, and body lotion that made the stay feel extra special. The shower was also fantastic, with consistently hot water and great water pressure—something that is very important to me when traveling. The breakfast was delicious, the hotel was quiet and relaxing, and the location couldn’t be better—just a one-minute walk from Rynek. We couldn’t have asked for a better place to stay or a better experience. Thank you, Wroclaw Hotel, for a wonderful stay!

Great location. Very comfortable room. Recently renovated to a very high standard. Excellent value and FANTASTIC BREAKFAST! Book this hotel if visiting Wroclaw.

Lovely modern hotel,spotless,good breakfast and great location

Limited for vegetarian and vegan breakfasts. Some cross contamination in the hot trays

Hotel very clean and staff friendly. Hotel only a few minutes walk away from the main square. Breakfast was very good with a large amount of choice including an egg menu. Definitely would recommend.

Large, clean room and bathroom. Bed itself was very comfortable although the mattress protector didn't seem to be very breathable and did make us a little warm! Nice touch with the water carafe in the room, with water dispensers available on each floor. Perfect location, convenient for buses/trams and only a 2 minute walk to the Market Square. Very friendly and super helpful staff. We look forward to a return visit.

Fabulous breakfast

Perfect location, friendly helpful reception staff, and large well equiped bedroom. We even had a yoga mat in our wardrobe! Very quiet.

Very comfortable bed. Quiet , peaceful room and a very nice bathroom. Breakfast was plentiful and very tasty. Lots of variety.

Breakfast superb. Not only an excellent size choice of both hot and cold food - including cereals, fresh fruit, breads and cooked meats etc - but also a delicious menu if items which can be chosen and prepared fresh. Really first rate.

Loved it. Great staff! Pet friendly! Best possible location! Awesome breakfast! Will come back again. will strongly recommend everyone to stay here if visiting Wroclaw!

All good

The hotel smelled lovely - clean, fresh and welcoming and this continued throughout. The room was smart and everything was new. The bed was super comfortable with excellent curtains to block out the light and a shutter in the bathroom, again to reduce light, meaning we had a fantastic sleep. We used the sauna and the gym and both were quiet with modern equipment. A water machine in the sauna area would be good. The breakfast room was lovely and the food was excellent. We had some issues with the coffee machine, but this was resolved with a hand made coffee. The hotel was situated very close to the old town and main square which we loved. We would definitely stay again.

The staff was very kind and helpful Location was very good

Wonderful breakfast and great location.

Great location, friendly service, comfortable room, good breakfast

We love this hotel. It's very clean, beautiful new rooms, and the bar/resturant area. Great service. We will definately stay here again

Great location. The room was fresh and clean. Bed was very comfortable. Sauna was a great addition and breakfast had a good selection of cold and hot options. Would recommend and stay again.

The room was very modern and clean. Staff were very friendly and helpful. A couple of minutes walk to the main square. Would definitely stay here again.