Amy Shiao Yen
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Check in information was sent just 2 hours before the 4pm, which is the allowed check-in time. Since I'm driving from NYC to Montreal, I wasn't able to check the check-in information until that was emailed to me until I arrive at 7:00pm.
After we checked in, we went out for dinner. We didn't return check anything within the unit until late that night. We found a broken wine glass in the cabinet. Then after shower, found the hair dryer cover also broken. Both were communicated to the host right after we find the broken item.
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