The staff was very friendly and helpful. Check in with Roberto was quick, and we were welcomed by the Manager Veronica. Rooms were clean and comfortable. The food was very good at the poolside restaurant. But the hidden gem is DEMAR the gourmet restaurant by Chef Andres. Thanks to Aldair the sommelier and the maître d Joshua, the dining experience was superb.

The pool was gross!! The free water was filled up from the bar water faucet and the food wasn’t so good.

Dirty pool with very dirty green edge all around , basically a toilet … everything else was good . Music is all night soo be aware.

We loved it!!!

The rooms are very close to the hotel beach bar/club and they play music very loud, until 4am on our first night (last night of carnival) and 1am on other nights. It starts again at 10am in the morning so if you’d like to join the club 18-30 experience drinking around the pool while listening to thudding bass all day then this might be the place for you. If you’d like it a little quieter and with a basic level of competence (we had to chase for room cleaning, including emptying the open top toilet bin, they seem to regard it as an extra) then don’t stay here. We would have left after the first night if it was refundable. Hotel looks stylish, though rooms are small, location is great (right on the beach) and staff friendly- no mean feat given the number of guests furiously complaining each day. but there are much better options nearby.