Hotel Galería & Boutique

Explore Hotel Galería & Boutique
6.8
Pleasant
From 278 reviews
Cleanliness

6.8

Room Comfort

4.8

Service and Facilites

7.6

Traveler Reviews Hotel Galería & Boutique

Number of reviews per page
20
40
Top reviews
Enrique
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Mattress was super old and with holes , paint coming off walls. Toilet was new and shower hot at least.
MATTHEW
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The photos are very misleading. I gave a star because it’s walkable from the terminal, but the room was very poorly maintained. The ceiling fan light had no cover. The light on the ceiling fan could only be turned off by turning off the fan as well. There are no lamps. The bathroom smelled like sewer gas. I opted not to shower due to the state of disrepair. The room provided was basically in a parking lot. As in, you park, walk up a single step and you’re at the room door. All the noise kept me up half the night, including some loud conversation immediately outside my door at 3:00AM. Don’t book this place, I would have slept better on the bench at the airport.
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Estefany
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location just few minutes away from the airport good place to rest before your departure.
Beatriz
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Pedí orientación para tomar camión hacia Puebla. No me la dieron. No me sugirieron tomar un taxi. Solo caminar para conseguir el camión que me lleve a la estación de tomar el camión a Puebla. No tuvieron empatía con un adulto mayor de 73 años. Fui caminando y Dios fue tan bueno que al lado de ellos hay un hotel "camino real" . Le pregunté a un empleado y me atendió muy bien. Me dió el servicio de tomar un taxi para llevarme a TAPO estación donde se toma el camión a Puebla. Recomiendo al Hotel Galería boutique limpiar el pozo séptico porque los alrededores tienen mal olor. Ropa de cama en la habitación limpia.
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Glenn
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2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

I was shocked at how bad this hotel was. I was not expecting much, but could not believe how dirty my room was. The ‘boutique’ label must be a joke. The curtains were covered in stains, the floor was covered in long hair, the bed sheet had a cigarette burn, the toilet was filthy with excrement on the seat, the sink had pubic hairs in it, one sink tap did not work, the furniture was battered, the WiFi lasted no more than a minute, the bathroom had mold, it is extremely noisy. I could go on. But I think that’s probably all you need to know. I did not stay.
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Rex
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2.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The check in window was confusing and the name was not the same as on the hotels.com website. The check in process was fine. The employee took me up to show me where the room was. He realized he forgot to bring a towel up so he said he'd bring a towel right away. I soon discovered there was no water in the bathroom. I told the hotel staff and she said she was going to turn the pump on and in 10 minutes I should have water. I got in late so I went to bed more than 10 minutes after that and still didn't have water. I was leaving early so it wasn't a do or die situation. The internet did not work and the bed sheet had a stain on it. It was a very basic room.
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Cecilia
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Hard to know where to start. Tiny, airless room without sound-proofing close to a busy road, so very noisy. No air-conditioning, no wifi (at least I was not offered this). No proper shower curtain so the whole tiny bathroom gets wet. No bathmat. Close to the airport, but very hard to find. Needed to stumble along broken pavement to get there. If you are needing some sleep between flights, don't bother. Pay more and stay somewhere else.
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Thomas
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10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very convenient to the airport!!!
Alejandra
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Family
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Lo único bueno del hotel es la cercanía de la terminal 1, justo enfrente y de una forma muy fácil de llegar si es que no te pierdes por Google Maps, de ahí deja mucho que desear la habitación húmeda, nos quedamos sin agua y 1 ventana sin cerrojo se siente feo e inseguro… no lo recomiendo
Nyah
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Staff was very nice and helpful! Very close to the airport, about a 5 minute to security for Terminal 1
Adolfo
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6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

It was ok
Ana
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4.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Place to spend a few hours only before or after the flight at MEX.
Pedro
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8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The attention from the staff.
Claudia
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with Friends
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

This hotel is a hell hole. Do not stay. Disgusting accommodations. Walls peeling, no toilet paper, toilet didnt work, and stained sheets. I left to another hotel when I saw the room. They refused to refund me.
Etienne
6.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

It realy noisy place.
Martin
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10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The staff is very friendly and helpful, it is a very interesting place, and an easy walk to Terminal 1. The rooms are a bit rustic, bachelor chic, but safe and sanitary. The food in the restaurant on site is amazing! It feels like an authentic experience.
Rose
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8.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Free parking, very close to the airport you can walk there. The layout of my bathroom was weird, and I needed a blanket, it does get very cold in February at night. Overall, good for the price.
Christina
icon-with Partner
with Partner
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

This is a one night stay spot that is perfect if you are catching an early morning flight from the international airport in Mexico City (there are two airports). Super close.
Glen
8.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Nice place good area
Christian
2.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Breakfast was a joke, unless this is standard … I asked for orange juice and got served Fanta for breakfast…. And a slice of dried toast if even that…. Bedroom can’t breath and mattress Disgusting… but it was cheap and close to airport for layover.
Number of reviews per page
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