Check-in time was 2 PM. I arrived on time, but the receptionist was quite unpleasant. I asked how much longer it would take to get my room, but they didn't answer. Only after asking a third time did they say I had to wait another 15-20 minutes because a group of guests had just checked out.
In my opinion, the need to clean multiple rooms due to group check-outs is something the hotel should proactively arrange staff to ensure check-in for subsequent guests, rather than making guests wait because of this reason.
Finally, our group arrived at 2 PM but didn't get our room until 2:30 PM. Even worse, the floor was soaking wet when we entered the room, giving the impression that the room hadn't been properly prepared for guests.
On the plus side, the room was quite new and the central location was a positive. However, with such a poor check-in experience and service, I will not be returning.