8.4
Very Good
From 2,113 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.4

Meal

7.9

Location

8.7

Service and Facilites

8.4

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Traveler Reviews The Jayakarta Villas Anyer

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Customer reviews
Y***i
icon-Leisure
Leisure
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10.0
/10
Reviewed 1 week(s) ago
A comfortable place for family
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Accommodation's Reply
28 Aug 2025
Thank you for choosing our hotel and taking the time to write a good review.
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F***I
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Staycation
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8.0
/10
Reviewed 1 week(s) ago
Old hotel... much of the wood in the Boutique Suite was rotten, and the ceiling had yellow leaks. As soon as we arrived, the lights suddenly went out due to a power outage in the room above. But it was immediately fixed... Then it was incredibly noisy. I'd just checked in and wanted to rest for the afternoon because I'd driven a long distance, but there was a company event. The L*on Group was having an outing with speakers and music... it was incredibly loud. It was noisy all afternoon until evening... My evening wake-up was rewarded with a stunning sunset... to the beach, just exit the back gate.
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Accommodation's Reply
28 Aug 2025
If there's anything we can do to help you on your next visit, please don't hesitate to let us know. We look forward to seeing you again soon.
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K***a
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Leisure
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10.0
/10
Reviewed 2 week(s) ago
for families, it's fun to walk to the beach, it's also close, it's still inside the hotel, you can even hold competitions in the villa, it's fun, 3 days 2 nights I think it's not enough yesterday 😁 there are lots of games that we can rent, such as banana boats, paragliding, zet sky, ATVs, the sellers also sell lots of children's beach toys, kites, etc. It's nice to stay here, everything is complete.
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1 people find it helpful
Accommodation's Reply
28 Aug 2025
We're delighted to hear that you had a wonderful stay at Jayakarta Anyer. Your feedback truly brightened our day. Thank you again, and we hope you'll return to our hotel again soon.
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S***i
icon-Staycation
Staycation
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8.2
/10
Reviewed 2 week(s) ago
This is great, right? The location is right in front of the beach. Yesterday, I got a room with a balcony view and I loved it. The only downside is I don't like the locals on the beach. They force me to sell something, which makes me uncomfortable. But I like the accommodation, sleeping with the sound of the waves.
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Accommodation's Reply
28 Aug 2025
Thank you for telling us about your recent stay. If there's anything we can do to help you on your next visit, please don't hesitate to let us know. We look forward to seeing you again soon.
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B***a
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Leisure
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8.7
/10
Reviewed 2 week(s) ago
Friendly staff, but standard breakfast, and no buffet on the second day. Old but spacious room with direct access to the beach. Wifi and TV didn't work. Overall, I was happy.
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Accommodation's Reply
28 Aug 2025
We apologize if our dining options were less than satisfactory. We are constantly striving to improve our menu and service quality based on guest feedback. Thank you again, and we hope you'll return to our restaurant soon.
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J***n
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9.4
/10
Reviewed 7 week(s) ago
Suggestions: Many door handles need to be repaired, cable routes too
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1 people find it helpful
Accommodation's Reply
07 Aug 2025
First of all, we sincerely apologize for any inconvenience you experienced. We always strive to provide the best service to our guests, and we apologize for any discrepancies in your expectations. We will share this feedback with our staff to ensure this does not happen again.
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Ozkar F. H.
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8.5
/10
Reviewed 7 week(s) ago
A family vacation. The hotel's atmosphere is very child-friendly. The hotel offers very close access to Anyer Beach. The breakfast options are very minimal, with adequate flavors for a star-rated hotel. Pool maintenance should be well-maintained, and water purification should be maximized. Reduce the use of chlorine or calcium hypochlorite (Ca(ClO)₂), which is very dangerous for health, especially for children.
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4 people find it helpful
Accommodation's Reply
07 Aug 2025
Thank you, Mr. Ozkar, for your positive review of our hotel's atmosphere and constructive criticism of our service. We are committed to providing the best possible customer service and will use your feedback as an opportunity for improvement.
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R***A
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Leisure
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8.3
/10
Reviewed 10 week(s) ago
bathroom shower hot water tap does not work in room 211, lots of mosquitoes..suggestion if you want to stay overnight, provide mosquito repellent..window curtains can't be raised..lots of dust..under the mattress sofa table..slow wifi..food in the restaurant still needs to be improved..otherwise it's good..staff are friendly and ready to help..
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4 people find it helpful
Accommodation's Reply
09 Jul 2025
First of all, we sincerely apologize for any inconvenience you experienced. We always strive to provide the best service to our guests, and we apologize for any inconvenience you experienced. We will share this feedback with our staff to ensure this does not happen again.
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Ana N.
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Staycation
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8.5
/10
Reviewed 11 week(s) ago
The hotel staff is friendly and helpful.
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2 people find it helpful
Accommodation's Reply
09 Jul 2025
Thank you Ms. Ana, We hope to welcome you back to our hotel on a better occasion.
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R***a
icon-Leisure
Leisure
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10.0
/10
Reviewed 12 week(s) ago
the staff are friendly and the comfort is okay
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1 people find it helpful
Accommodation's Reply
09 Jul 2025
Thank you Mrs. Rika, We hope to welcome you back to our hotel on a better occasion.
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H***y
icon-origin-TRAVELOKA
8.8
/10
Reviewed 12 week(s) ago
Strategic, very spacious villa can be for a large family. Access to the beach is very close with good beach quality. Very recommended.
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2 people find it helpful
Accommodation's Reply
09 Jul 2025
Thank you Mr. Hardhy, I am very happy to hear that your stay at Hotel Jayakarta Anyer was very pleasant.
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R***y
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Staycation
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8.5
/10
Reviewed 12 week(s) ago
The staff is friendly, the dishes in the restaurant are like the spices are not that great
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1 people find it helpful
Accommodation's Reply
09 Jul 2025
Sorry, Mr. Ruly, if our dining options are less than satisfactory. We continue to strive to improve the menu and quality of service based on guest feedback. Thank you for your input, sir.
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M***d
icon-Staycation
Staycation
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9.1
/10
Reviewed 13 week(s) ago
Thank you for the decoration.. Unfortunately for breakfast at that time it was a'la carte not buffet but overall it was delicious & the family was happy..
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3 people find it helpful
Accommodation's Reply
09 Jul 2025
Thank you sir, We are very happy to hear that you enjoyed your accommodation and the breakfast we provided.
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I***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
pretty good,, it's just that the villa's interior seems poorly maintained, the room's toilet is dirty, the edges of the villa's yard are messy,, no one sweeps it,,, looking at it makes me scared of snakes, no karaoke, no rice noodles, no slippers for inside... for complete facilities,, breakfast food has many variants but the taste is B aj....
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+2
4 people find it helpful
Accommodation's Reply
09 Jul 2025
First of all, we sincerely apologize for any inconvenience you experienced. We always strive to provide the best service to our guests, and we apologize for any inconvenience you experienced. We will share this feedback with our staff to ensure this does not happen again.
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Dianita A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
Overall, staying here is comfortable. From the location and facilities. It's just that, maybe because it's not always crowded, so there are some properties that are lacking maintenance. Like the bathroom door whose bottom is a bit broken, a small chair with an ugly wooden shape, a kettle in the room whose lid is off, a refrigerator with no shelves in the door. The wifi signal is unstable because it sometimes disappears. The AC is cold. The hot water in the bathroom is abundant, for example, there is no hot water for the shower because the bathtub already uses hot water. This is great. For food, we didn't get buffet facilities because there were only a few hotel guests, so the choice was between 3 breakfast menus. For the taste, it was enough, still fits the tongue, not strange and the portion is enough to fill the stomach in the morning. The location is very close to the beach, just blinking to get to the beach. Alhamdulillah, we got all the weather on the beach, from hot to drizzle and rain too. So far it's safe in the hotel even though it got windy rain on the last night of our stay. The staff are all helpful and friendly.
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2 people find it helpful
Accommodation's Reply
07 Aug 2025
Thank you, Ms. Dianita, for your positive review of our hotel's atmosphere and constructive criticism of our service. We are committed to providing the best possible customer service and will use your feedback as an opportunity for improvement.
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W***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
The hotel staff is very friendly, the place is comfortable, next time I will definitely stay here again. 🫶🏻
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1 people find it helpful
Accommodation's Reply
07 Aug 2025
Thank you ma'am and we hope you come back with us again soon, and can provide you with a comfortable and enjoyable stay.
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ajat s.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.5
/10
Reviewed 14 week(s) ago
Room wasn't clean properly, dusty.
1 people find it helpful
Accommodation's Reply
07 Aug 2025
Thank you, Mr. Ajat, for choosing our hotel and taking the time to write a review. We sincerely apologize for any inconvenience you experienced. We always strive to provide the best service to our guests, and we apologize for any discrepancy in your expectations. We will share this feedback with our staff to ensure this does not happen again.
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M***d
icon-origin-TRAVELOKA
9.1
/10
Reviewed 15 week(s) ago
The hotel condition is good, there is a swimming pool, only the AC in the family room was broken but it was repaired, the gallon of water when we arrived was only half, it should be full, I also got a promo price, then for the Pacific Ocean type, the bathroom is above all, it's a bit difficult to rinse because the rinse is above, there should be a shower so that you can rinse outside so it doesn't get dirty, the rinse area in the swimming pool should have water and more rinse rooms so that the pool doesn't get dirty from the beach sand
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Accommodation's Reply
07 Aug 2025
Your comfort is our top priority, and we apologize for any inconvenience you may have experienced. We are currently reviewing our in-room amenities to provide a more comfortable and enjoyable stay. Thank you for choosing our hotel and taking the time to write a review.
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R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Finally able to come here again, 17 years ago I was here, finally here again with the kids.
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2 people find it helpful
Accommodation's Reply
14 May 2025
We are so glad you had a pleasant and thorough visit with us. Thank you again and we hope to have you back with us again soon.
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R***f
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 17 week(s) ago
Fairly clean, there was a complaint about a broken shower that was immediately fixed by a technician. The staff is friendly and the place is very comfortable for families.
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2 people find it helpful
Accommodation's Reply
14 May 2025
We are so glad you had a pleasant and thorough visit with us. Thank you again and we hope you will be back with us again soon.
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