Chateau Yering Hotel

Loved the history of this hotel, staff were lovely

Room spotless, amenities great , upper level super quite.

Everything was excellent! Really enjoyed my stay! Thank you

Beautifully presented. We had some issues with our spa bath though, which was the main reason we went with the room we did.

Staff

Great staff & location

Everything was lovely and clean and staff, especially in Sweetwater Cafe, were all very friendly and welcoming.

I had a lovely stay at Chateau Yering Hotel. A warm welcome from Annie at Reception, a spotless and lovely room, very friendly and helpful house-keeping staff, and Jennifer in the Sweetwater Cafe makes an excellent coffee. I think Eleonore's Restaurant is at present only open for dinner on Wednesday evenings but plenty of restaurants not far away in Lilydale, and Yarra Glen township is only about 5 minutes from Chateau Yering. For lunch there is the Yering Station restaurant right next door to Chateau Yering. Highly recommended.

Service virtually non existent; cheap tea bags in rm; pool empty with mould growing… v disappointing

Absolutely beautiful room looking out to lovely gardens. Felt first class and a valued guest

Room was spacious and clean. Staff were friendly and efficient.

Dirty bath, broken phone, tiny tv, wine glass in room cracked, most of the staff not very friendly. Place is looking tired including gardens. Requested our room to be serviced every day but that didnt happen. Very disappointed NOT a 5 star hotel! Don’t waste your money. Definitely will not go back or recommend to family and friends.

Beautiful room

Beautiful room

On arrival, as reception closed, there was no guidance as to where to find the room key. Luckily, akitchen staff member was there to help. Bedroom suite needs attention. Old fashioned furniture and historic decor does not guarantee 5 star status. Hotel standard actually shy of 4 star status. Vineyard irrelevant to quality of stay. Curtains jammed and not fixed despite 2 requests. Noise of fridge motor amplified by the stylish wooden cupboard in which it was placed. It woke us up every time the motor cut in at night. Numerous lage spiders and webs in hallway, bathroom and bedroom on arrival. I removed them and glad to see that the big ones were non poisonous huntsman spiders. TV screen too small and was fitted in the same cupboard as the fridge. Cockroach or similar beetle kept re-entering room through french windows. Wifi hopeless forcing me to exit the building to deal with important emails - luckily it didn't rain. The only positive aspect that stopped me giving an overall lower score was the warmth and friendliness of the reception and dinning room staff. Melinda and Tash were especially attentive in the dining room and the kitchen staff are to be praised for the taste and quality of the meals. It is a pity the rest of the stay did not match up to the dining room experience.

Lovely quiet place to relax and close to all the Yarra Valley has to offer

Loved the old world charm amazing that we had the oppotunity to stay somewhere thst was from another century nicely refurbishedand amazingly appointed to look original but luxury.staff were lovely down to earth food was great thanks for your hospitality

Quaint and relaxing, but need a car to get anywhere. The restaurant good was great and service was quirky but good

This is such a lovely and unique property. Our room overlooked a green pasture full of grazing cattle and morning kangaroos. The staff are welcoming and friendly. The winery next door was a nice bonus.

What was included in room .. safe, slippers,dressing gown as advertised .. didn’t exist .. a 2022 dinner menu.. unanswered many phone calls.. Staff abrupt and non contactable ..