Crowne Plaza SYDNEY DARLING HARBOUR

The staff were all so friendly, the hotel was neat and beautiful and the overall experience was extremely positive

Really love the hotel. We rented with breakfast which implied a higher price, after that we rented a tour and was at 7, the time the breakfast started so we ask the front desk if the next day we can bring our son and a friend to breakfast with us to use the breakfast we didn’t have because of the tour. They say NO, we also ask the restaurant the same and they say NO. I didn’t see the problem as part of the breakfast was buffet and saying NO made us feel bad …

Lovely clean hotel. Good location for business or pleasure. Nice bar. Great breakfast.

Staff were nice, bed was comfy, shower was awesome (and products), parking was convenient.

Really nice hotel, 15mins walk to the harbour, great breakfast - Thanks.

Lovely clean, comfortable room with a nice bathroom. Rooftop pool a nice touch and also kept lovely and clean

The staff were wonderful - so welcoming and helpful .

Staff very friendly Room spotless spaciois and comfortable

The host, Carlos, who checked us in was friendly, knowledgeable and accommodating. The hotel is spotless and has a focus maintaining a green footprint. The refillable water bottles available to refill with both still and sparkling water was especially nice.

Good selection of continental breakfasts, fresh juice bar, and hot breakfast made to order. Standard rooms are small but comfy, great for short stays. Friendly helpful staff. Really easy drive in if from the Blue Mountains, great position for Darling Harbour.

I was very disappointed with the Staff and Service at this hotel. I would not trust the staff, would not recommend this hotel and would not stay there again. We were travelling from Canada via the USA during the US Government shutdown. Our flight was cancelled and so we lost 1 night of our reservation (all profit to the hotel) I had booked 2 reservations under my name and contacted the hotel to tell them about our flight cancelation and that wd were coming the following day. We arrived at the Hotel the following day after a 15 hour flight only to find out that the Hotel canceled one of the reservation. There was no remorse about canceling our reservation, furthermore the Front Desk lady told us that we could turn around and repurchase the room for $700+ for the two remaining nights. We thought about it and no longer than 30 minutes decided to pay for the two nights. When we arrived at the Front Desk the lady told us she made a mistake....that the $700+ was for 1 night only and the second night was $900+ We had to scramble to find a place last minute which was very stressful. The reservation that was for a friend traveling with us, she is over 80 years old. Imagine the stress that caused her and at no point was any kind of clemency offered. I would not recommend this hotel, their customer service is extremely poor.

Clean room, and excellent staff

Great location,

Excellent

Super close to great restaurants at Darling Harbour.

very convenient location, and the athmosphere is great

Everything was excelent!!

Very well located for easy walking to Darling Harbour and Trams to Sydney Harbour. Hotel staff very friendly and helpful. Would definitely stay again.

Nice hotel and room. Under tap in bathroom not very clean. Good breakfast. Great location.

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