Does Crystalbrook Byron provide parking?

Yes, Crystalbrook Byron provides parking. Please confirm details directly with the hotel.

What do past guests say about Crystalbrook Byron?

Crystalbrook Byron is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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Crystalbrook Byron

Name: Crystalbrook Byron
Address: 77-97 Broken Head Road, Byron Shire, New South Wales, Australia, 2481, 77-97 Broken Head Road, New South Wales, 2481, Australia
Rating: 9.6

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9.6

Exceptional

731 reviews

What Guests Say About Their Stay

John and Jo

10.0

/ 10

Our check in experience was 5 star. Our room was exceptionally clean and well presented. The restaurant staff and bar staff were both friendly and attentive to our needs.

Kati

10.0

/ 10

Crystalbrook was an absolute gem of an escape. Surrounded by beautiful nature and tranquil surroundings, it was the perfect place to unwind and recharge. The staff were exceptional throughout my stay, warm, welcoming, and genuinely attentive. A special mention to Hugh, whose charisma, kindness, and friendly nature made the experience even more memorable. He is an absolute sweetheart and a real asset to the team. The coffee was fabulous, the amenities were outstanding, and every detail seemed thoughtfully considered. From the moment I arrived, I felt relaxed and cared for. If I could have stayed forever, I would have. I can’t wait to return!

Scott

10.0

/ 10

It is a beautiful location. Stunning pool and surrounds - unfortunately the condition of the timber walkways is a real concern. Crystalbrook Byron has to spend a lot of time and money to replace and make good these walkways, to lift their profile and compete in this retreat space.

In the Area

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77-97 Broken Head Road, Byron Shire, New South Wales, Australia, 2481

Main Facilities

This accommodation offers:

Outdoor pool

Poolside bar

Tennis court

Steam room

Children pool

Bicycle rental

Parking

Luggage storage

Garden

Fitness center

Shopping center shuttle

Library

Staying at Crystalbrook Byron is a good choice when you are visiting Byron Shire. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Crystalbrook Byron

77-97 Broken Head Road, Byron Shire, New South Wales, Australia, 2481

Discover More Places

Discover More About Crystalbrook Byron

General
Near Byron Bay Golf Course

Location
Located in Suffolk Park, Crystalbrook Byron is by the ocean, within a 15-minute walk of Byron Bay Golf Course and Arakwal National Park. This luxury resort is 1.9 mi (3 km) from Suffolk Park Dog Beach and 1.9 mi (3 km) from Tallow Beach.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Byron Bay Golf Course - 0.5 km / 0.3 mi
Arakwal National Park - 0.9 km / 0.6 mi
Tallow Beach - 2.2 km / 1.4 mi
Suffolk Park Dog Beach - 2.3 km / 1.4 mi
Cumbebin Swamp Nature Reserve - 3.2 km / 2 mi
Broken Head Nature Reserve - 3.4 km / 2.1 mi
Broken Head Beach - 3.4 km / 2.1 mi
Club Byron - 3.8 km / 2.4 mi
Hayters Hill Nature Reserve - 4 km / 2.5 mi
Byron Tourist Information Centre - 4.1 km / 2.5 mi
Main Beach - 4.4 km / 2.7 mi
Kings Beach - 4.4 km / 2.7 mi
Byron Community Market - 4.5 km / 2.8 mi
Cape Byron State Conservation Area - 4.5 km / 2.8 mi
Captain Cook Lookout - 4.7 km / 2.9 mi

The nearest airports are:
Ballina, NSW (BNK-Ballina - Byron Gateway) - 29 km / 18 mi
Lismore, NSW (LSY) - 47.3 km / 29.4 mi

The preferred airport for Crystalbrook Byron is Ballina, NSW (BNK-Ballina - Byron Gateway).

Facilities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge). If you'd like to spend the day shopping, you can hop on the complimentary shuttle.

Business Facilities
Featured amenities include a computer station, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.

Dining
Grab a bite to eat at the resort's restaurant, where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar. Cooked-to-order breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.

Rooms
Make yourself at home in one of the 92 individually furnished guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Rooms have private balconies. 55-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks.

All facilities in Crystalbrook Byron

Facility

Outdoor pool

Poolside bar

Tennis court

Steam room

Children pool

Bicycle rental

Swimming Pool

Entertainment Facility

Fitness Center

Common Space

Lobby

Family-friendly Facilities

Children pool

Food and Drinks

Poolside bar
Breakfast

Transportation

Shopping center shuttle
Bicycle rental

General

Banquet
Smoking area
Parking
Terrace

Accessibilty

Accessible parking

Business Facilities

Meeting rooms
Computer station

Nearby Facilities

Gift shop

Sports and Recreations

Fitness center
Tennis court

Kids and Pets

Babysitting with surcharge

Things to Do

Spa
Outdoor pool
Garden
Library
Sauna
Steam room
Pool sun loungers

Connectivity

Free WiFi

Public Facilities

Safety deposit box

Hotel Services

Newspaper in lobby
Luggage storage
24-hour Receptionist
Concierge

Accommodation Policy & General Information in Crystalbrook Byron

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed

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General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - 00:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Crystalbrook Byron	92
Number of floors in Crystalbrook Byron	2
Another facilities in Crystalbrook Byron	Children pool, Poolside bar, Breakfast, Shopping center shuttle, Bicycle rental

Frequently asked question in Crystalbrook Byron

What is normal check-in & check-out time at Crystalbrook Byron?

The standard check-in time at Crystalbrook Byron is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00

Does Crystalbrook Byron provide breakfast?

Yes, Crystalbrook Byron provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Crystalbrook Byron?

Crystalbrook Byron is a 5.0-star hotel.

How many floors does Crystalbrook Byron have?

Crystalbrook Byron has 2 floors.

How many rooms are available at Crystalbrook Byron?

Crystalbrook Byron has 92 rooms in total.

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More Reviews from Other Guests in Crystalbrook Byron

Overall Ratings & Reviews Crystalbrook Byron

Traveloka (1)

Other sources (730)

9.6

Exceptional

From 730 reviews

Cleanliness

9.6

Room Comfort

9.4

Location

8.8

Service and Facilites

9.4

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Traveler Reviews Crystalbrook Byron

Number of reviews per page

Top reviews

Deborah E

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Lovely place surrounded by rainforrest

Candace

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

We had a fabulous adults only weekend away as parents.

Jennifer

2.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

After reading so many glowing reviews, I expected Crystalbrook Byron to be the relaxing luxury 5-star rainforest retreat it claims to be. Unfortunately, the reality never matched the promise. What disappointed me most was the gap between expectation and reality. A musty room with mould concerns, dust, spider webs, a shower that occasionally switched itself on, disrupted sleep and a room move were not what I expected from a property positioned and priced as a luxury retreat. I have photos of several of these issues. A few maintenance or cleanliness issues might not bother me in a 3-star property. At this level, however, guests are paying for attention to detail, proactive maintenance and an experience that feels genuinely cared for. Those standards were simply not met. To his credit, Hugh, the Front Office Manager, took the time to listen to my concerns. However, listening and delivering are not always the same thing, and the overall experience never recovered. Technically there was a rainforest. The tranquillity proved much harder to locate. As for the private beach that was advertised on the booking platform at the time of my stay, Hugh was still looking for it when I checked out. To their credit, the listing has since been updated, but it became a perfect illustration of the gap between expectation and reality that characterised the entire stay. After the first night, I was already looking forward to getting back home. Home is more restorative and a lot cheaper.

Kevin

with Partner

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Beautiful property

John and Jo

with Partner

10.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

Our check in experience was 5 star. Our room was exceptionally clean and well presented. The restaurant staff and bar staff were both friendly and attentive to our needs.

Luther

with Partner

6.0

/10

Reviewed 21 week(s) ago

Hotels.com verified review

Very quiet and soothing though areas under construction/hoarded off so a bit make shift. Gym is not a resort gym, just a room and guest rooms furnished and decorated to basic not resort level. Menu was good and staff tried to be friendly. TVs had chrome cast which is always a bonus.

Kati

10.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Clare

6.0

/10

Reviewed 22 week(s) ago

Hotels.com verified review

The venue itself is just beautiful. Clean spacious rooms. Hugh at reception exemplified what good service looks like. Attentive, warm, efficient. However my experience in the restaurant was disappointing. I arrived for lunch and found the menu quite limited…thats ok. Then the power went out..this was clearly outside of the venues control so whilst I was disappointed, it’s not their fault. However once I was seated, the waitress didn’t come back to take a drink order or anything. I sat at my table looking towards her..she was happily on her phone for about 5 minutes. Eventually another waitress realised I was being ignored so she came and served me. Told me that due to the power outage all they could offer were hot chips or green salad. Really? What about dips, cheese, platters? No, I was assured chips or green salad was it. So I ordered chips which came out looking a bit “twice cooked” and were nothing special. For me, a venue like this should be offering guests some kind of compensation for the power outage, even just a complimentary wine. Because whilst they can’t control the outage, they can still go the extra mile to ensure the customers disappointment is turned into pleasure. And by the way, there were only half a dozen customers in there so it would have been a small cost for a big gesture. Anyway for me, I will try somewhere else next time, purely because the restaurant experience was underwhelming.

Scott

with Partner

10.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

Craig

with Partner

6.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

Mark

with Partner

10.0

/10

Reviewed 26 week(s) ago

Hotels.com verified review

Great hotel, very chilled

Manolis

Family

10.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

Clean and tidy, requires some attention to detail in relation to cleaning ie external entry stairs and under bed. Minor issues … but overall, we would return.

Carmela

with Partner

10.0

/10

Reviewed 28 week(s) ago

Hotels.com verified review

Amazing place ,we would definitely come back…relaxing and close to Byron bay centre

Nhat

10.0

/10

Reviewed 29 week(s) ago

Hotels.com verified review

Thieu

Friends and family Family

10.0

/10

Reviewed 30 week(s) ago

Hotels.com verified review

Wonderful staff and service.

Sonja

6.0

/10

Reviewed 32 week(s) ago

Hotels.com verified review

The experience was rather ordinary. We stayed here when it was the Byron at Byron resort and had a wonderful stay. This time the lack of service and attention was notable. My complaint was handled reasonably well however there was another customers complaining at Reception when I checked out. My credit card was billed for dinner which we didn’t have there, the rooms were tired and the staff not attentive or interested. Given the price point I would’ve expected more.

Bradley

with Partner

6.0

/10

Reviewed 33 week(s) ago

Expedia Group verified review

Room well equips but windows very dirty. Staff bit clueless around how thing work in a hotel. Reserving tables at breakfast when no one turns up for them while other need to sit in poor locations is silly Agreed to hold account open to charge to but then it mistakenly gets shut off. Seems to lack management that knows how to run a hotel. Boardwalks rotten in places and dangerous and need to be repaired Shane to see what was a great hotel slide into this.

Julie

with Partner

10.0

/10

Reviewed 36 week(s) ago

Expedia Group verified review

A beautiful place to stay

Beverley

Leisure Family

10.0

/10

Reviewed 38 week(s) ago

Expedia Group verified review

All, room was beautiful, spacious, clean good facilities. Staff friendly. Stunning pool. Nice restaurant

Nancy

Friends and family Family

8.0

/10

Reviewed 39 week(s) ago

Hotels.com verified review

The pool is always lovely. Our granddaughter became quite sick while there and the staff were very kind.

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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