Does Heron Island Resort provide parking?

Yes, Heron Island Resort provides parking. Please confirm details directly with the hotel.

What do past guests say about Heron Island Resort?

Heron Island Resort is well-known for its Location, Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

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Heron Island Resort

Name: Heron Island Resort
Address: Via Gladstone, Gladstone, Queensland, Australia, 4000, Via Gladstone, Queensland, 4000, Australia
Rating: 8.4

Resorts

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8.4

/10

Very Good

318 reviews

What Guests Say About Their Stay

Derek

10.0

/ 10

It's an outdoor resort on a secluded island with abundant wildlife. I would (and have) still absolutely recommend, but i think it's good to know going into it. It is not a brand new resort but it is not in bad repair and doesn't feel run down. Everything about the experience more than makes up for minor aesthetic drawbacks. I would also highly recommend looking into trip insurance!! Water was rough getting there, and several other tours with other places were canceled. Thankfully the ferry still ran - but because the ferry is separate i don't think there are any refunds for your room if you're not able to get to the island!! I got lucky, but DEFINITELY something I'm looking into for next time.

Stuart

10.0

/ 10

Heron Island is a very special place. All of the staff were very friendly and helpful.

Penelope

10.0

/ 10

Paradise on the outer reef surrounded by nesting turtles, nesting birds and all marine creatures

In the Area

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Via Gladstone, Gladstone, Queensland, Australia, 4000

Main Facilities

Restaurant

Swimming Pool

Parking

WiFi

Heron Island Resort is a resort is located at Gladstone.

Available Room Types in Heron Island Resort

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What's around Heron Island Resort

Via Gladstone, Gladstone, Queensland, Australia, 4000

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Location

Heron Island Resort is a resort is located at Gladstone.

About Heron Island Resort

Spa treatment is one of the main features of the resort. Pamper yourself with the relaxing treatment that rejuvenates you.

Not only located within easy reach of various places of interests for your adventure, but staying at Heron Island Resort will also give you a pleasant stay.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

Heron Island Resort is a resort with great comfort and excellent service according to most resort's guests.

With all facilities offered, Heron Island Resort is the right place to stay.

All facilities in Heron Island Resort

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Things to Do

Outdoor pool
Garden
Spa
Beach towel
Private beach
Outdoor facilities
Pool sun loungers

General

Banquet
Smoking area
Parking
Terrace

Public Facilities

Parking
Safety deposit box
Coffee shop

Hotel Services

Luggage storage
Express check-out
Concierge

Sports and Recreations

Diving
Billiard
Snorkeling

Food and Drinks

Snack bar

Connectivity

WiFi (surcharge)

Accessibilty

Wheelchair accessible

Shuttle Service

Ferry terminal shuttle (surcharge)

Business Facilities

Meeting rooms

Accommodation Policy & General Information in Heron Island Resort

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

15:00 - 20:00

Check-out:

Before 10:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

, Guests must transfer via Boat or helicopter to the property. Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the ferry terminal (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 8:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. There is no cell phone service at this property due to its remote location. This property is accessible by boat or helicopter. Boat transfers are available at 9:30 AM from Gladstone to Heron Island on Friday-Monday and Wednesday. The required fee for boat transfers is AUD 85 per adult and AUD 45 per child each way. On Tuesday and Thursday, access is only available via helicopter for the listed transfer service fee amounts. On December 25, access is only available via helicopter.

Pets

Pets Not Allowed

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General Information

Popular Facilities	Restaurant, Swimming Pool, Parking, WiFi
Check-In / Check-Out Time	From 15:00 - 20:00 - to 10:00
Available rooms at Heron Island Resort	112
Number of floors in Heron Island Resort	1
Another facilities in Heron Island Resort	Outdoor pool, Garden, Spa, Beach towel, Private beach

Frequently asked question in Heron Island Resort

What are available facilities at Heron Island Resort?

There are top facilites at Heron Island Resort such as Restaurant, Swimming Pool, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Heron Island Resort?

The standard check-in time at Heron Island Resort is starting from 15:00 - 20:00 while the latest check-out time is at Before 10:00

What is the star rating of Heron Island Resort?

Heron Island Resort is a 3.5-star hotel.

How many floors does Heron Island Resort have?

Heron Island Resort has 1 floors.

How many rooms are available at Heron Island Resort?

Heron Island Resort has 112 rooms in total.

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More Reviews from Other Guests in Heron Island Resort

Overall Ratings & Reviews Heron Island Resort

Traveloka (3)

Other sources (315)

8.4

Very Good

From 315 reviews

Cleanliness

7.8

Room Comfort

7.6

Location

9.0

Service and Facilites

8.6

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Traveler Reviews Heron Island Resort

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Top reviews

Derek

10.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Robert

6.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Aloha, Not many SCUBA opportunities,,

Bruce

with Partner

6.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Room very basic, expensive. Resort toilets need a good clean, brick paths are in disrepair & dangerous, especially at night with dim lighting. Pool nice. Restaurant needed more choices. Barramundi delicious, lamb tough. Staff excellent, friendly & efficient & asked how your day had been. Food in the resort shop exorbitant, especially when you couldn’t bring any food or alcohol to the island. Bailies bar should have more choices too, at cheaper cost.

Vrotnesky

with Partner

10.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

Great!

Jackie

Friends and Family Family

6.0

/10

Reviewed 25 week(s) ago

Hotels.com verified review

Heron island smells awful of bird poop. Everywhere! At $350 a night, no a/c or window screens. Snorkeling was amazing! Staff were present. Breakfast was good. Pizza not so much. Salad I had was served with mustard as a dressing. Gross.

Lulu

10.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

Staff

Stuart

Leisure Family

10.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

Heron Island is a very special place. All of the staff were very friendly and helpful.

Hui Vivien

2.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

I was under the impression the booking made on Wotif includes breakfast and boat transfer. It turned out it has only included accommodation. We ended up paying extra $90 for ferry and about $60 for breakfast. It was a rip off. Heron Island Resort is getting old and rundown. The staff cancelled our ferry and subsequently the first night stay at 1.46pm on 26th December without any. phone call but just a message on wotif. I drove 8 hours to get to Gladstone to catch the ferry next morning but it was cancelled. We had to book for last minute accommodation and activities for the next day around Gladstone. There was a very poor communication that has caused us to spend extra $340 unexpected. There was no response from Heron Island until I made a few phone calls and left messages. I have been coming to this island to watch turtle hatching and nesting for the last 10 years. I dont think I would consider coming any more.

Richard

Leisure Family

8.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

Natures paradise is awaiting everyone - birds, turtles (laying eggs or hatching!!) Rays, sharks and all kind of sea and reef creatures! Just walk into the water and experience the paradise! Since our last stay 2 years ago the new management improved a lot. Service is off course still to be provided by evey staff member - also better but always improvements possible. Food is a challenge as the Canadian company decided to have to pay for breakfast extra, this makes the stay with lunch and dinner to pay extra too an expensive holiday especially for families, take away is a cheaper option but needs more variations as with the buffet options and breakfast variations to extend too. Still no fly screens at the windows is a downside. All over - perfect to enjoying nature at the Great Barrier Reef.

Benjamin

Leisure Family

8.0

/10

Reviewed 33 week(s) ago

Expedia Group verified review

Amazing place to visit

Penelope

10.0

/10

Reviewed 34 week(s) ago

Expedia Group verified review

Paradise on the outer reef surrounded by nesting turtles, nesting birds and all marine creatures

Christine

10.0

/10

Reviewed 35 week(s) ago

Expedia Group verified review

When I arrived, I was told I was upgraded. That was such an amazing surprise!

Sharee

8.0

/10

Reviewed 35 week(s) ago

Hotels.com verified review

The complete RnR experience in a tropical location

Andrew

with Partner

6.0

/10

Reviewed 39 week(s) ago

Hotels.com verified review

Wow, what a stunning island! Unfortunately the resort is complacent as a result. Rooms are tired. The whole resort buildings need upgrading. Staff were lovely but most were kids who looked like they needed supervision! Areas weren’t tidied up (some empty wine bottles left on the sunset terrace for 48 hours). Heron Island’s unique location deserves better.

Natalie

Leisure with Partner

8.0

/10

Reviewed 43 week(s) ago

Expedia Group verified review

The island is stunning, beautiful attention to nature, you felt privileged to be there. Staff were amazing and rooms were roomy and clean. My only gripe relates to catering. In particular, dinner service which was buffet style and frankly, awful. There are limited other options and I appreciate the logistics associated with being so remote but please improve the quality of food available.

Melanie

Leisure Family

10.0

/10

Reviewed 44 week(s) ago

Expedia Group verified review

The room was very close to the beach , surrounded by nature , spacious, relaxing, restaurant was amazing ! Staff all incredibly friendly and knowledgeable. Amazing stay

Mary

Business and Leisure with Partner

8.0

/10

Reviewed 49 week(s) ago

Expedia Group verified review

A paradise island. The friendliness and willingness of the staff to make our trip the best it could be our weighed any small downsides to this accommodation. One being the food, I’m sure they are doing the best with what they have but for the price of food that seemed more like heated up from frozen, it was a shock to pay an extra $2000 for 5 nights in food, wetsuit hire, a boat trip out to the reef where it was poor visibility and a depressing state of dead coral. Wilson island on the other hand was incredible!!

Michael

Leisure with Partner

10.0

/10

Reviewed 52 week(s) ago

Expedia Group verified review

Highly recommend for a quiet getaway

Khib

Leisure Family

10.0

/10

Reviewed 55 week(s) ago

Expedia Group verified review

Reef snorkeling off the beach & easy to be off-grid at this eco-friendly resort with wonderfully helpful staff…what more could one want? Very highly recommended!

with Partner

8.0

/10

Reviewed 56 week(s) ago

Hotels.com verified review

Heton Island Resort was actually better than we expected. Most things were expensive an not a big choice. The highlight was the snorkelling and diving which was the best anywhere.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.