Novena Palms Motel

Motel
7.8
/10
Pleasant
633 reviews

What Guests Say About Their Stay

CAROLYN
10.0
/ 10
Such a comfy bed and pillows. Really clean and roomy. Just what you need to refresh before being shuttled to the airport. Thankyou
Tanya
10.0
/ 10
Very convenient to Airport, free shuttle included. Clean and quiet. Lovely Manager ☺️
susan
10.0
/ 10
This was a relaxing over-night stay. We arrived at 6 am and appreciated the Hotel storing our luggage so that we could go see Brisbane while we waited for our check-in time.
In the Area
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757 Nudgee Road, Northgate, Brisbane, Queensland, Australia, 4013

Main Facilities

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Swimming Pool
WiFi
Novena Palms Motel is a accommodation is located at Northgate.
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What's around Novena Palms Motel

757 Nudgee Road, Northgate, Brisbane, Queensland, Australia, 4013
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Discover More About Novena Palms Motel

Location


Novena Palms Motel is a accommodation is located at Northgate.

About Novena Palms Motel

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get precious and unforgettable moment during your stay at Novena Palms Motel.

All facilities in Novena Palms Motel

Others Novena Palms Motel
Others

General

  • Parking
  • Smoking area
  • Terrace

Hotel Services

  • Luggage storage
  • Front desk
  • Laundry service

Things to Do

  • Outdoor pool

Transportation

  • Airport transfer

Connectivity

  • Free WiFi

Public Facilities

  • Others

Accommodation Policy & General Information in Novena Palms Motel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.00 per day
  • Rollaway bed fee: AUD 10.00 per day
  • Credit card charges are subject to a surcharge of 2.0 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and debit cards; cash is not accepted
  • Safety features at this property include a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The front desk is open daily from 9:00 AM - 6:00 PM. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property's airport shuttle drop-off operates at the following times: Monday-Friday at 6:15, 7, 7:40, and 8:30 AM, Saturday at 6:15, 7, and 7:40 AM. Service is not available on Sundays and public holidays.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 18:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, WiFi
Check-In / Check-Out Time
From 14:00 - 18:00 - to 10:00
Available rooms at Novena Palms Motel
20
Number of floors in Novena Palms Motel
2
Another facilities in Novena Palms Motel
Parking, Smoking area, Terrace, Luggage storage, Front desk

Frequently asked question in Novena Palms Motel

What are available facilities at Novena Palms Motel?
There are top facilites at Novena Palms Motel such as Swimming Pool, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Novena Palms Motel?
The standard check-in time at Novena Palms Motel is starting from 14:00 - 18:00 while the latest check-out time is at Before 10:00
What is the star rating of Novena Palms Motel?
Novena Palms Motel is a 4.0-star hotel.
How many floors does Novena Palms Motel have?
Novena Palms Motel has 2 floors.
How many rooms are available at Novena Palms Motel?
Novena Palms Motel has 20 rooms in total.
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More Reviews from Other Guests in Novena Palms Motel

7.8
Pleasant
From 633 reviews
Cleanliness

8.2

Room Comfort

7.6

Location

6.4

Service and Facilites

8.0

Sort by
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Traveler Reviews Novena Palms Motel

Number of reviews per page
20
40
Top reviews
Chelsea
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

With confirmed booking through online booking and email also stating confirmation, upon arrival my partner had waited for 2 people ..separate other bookings to be finalised although they were advised that their bookings were cancelled then for us also to be told no you don't have a booking either, as my partner came out to our car to get my phone to prove confirmation of booking the receptionist shut the doors and locked them and also shut the roller doors, without providing any information as to why not bothered to help us with resolving the matter and thus occurred at around 7 pm. Highly rude and very neglectful, appalling that we can't be provided reasoning. Being a local yet made to feel like we aren't even worthy of explanation for understanding what's happened and where/when our money would be refunded..., I'm just going to stop there should anyone else who books here especially being Australian, warning as you will see and feel this "motel" discriminates as they mainly provide for "their culture" we had to sleep in our car .
Read More
CAROLYN
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Such a comfy bed and pillows. Really clean and roomy. Just what you need to refresh before being shuttled to the airport. Thankyou
Debbie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean unit very comfortable Stadf were amazing.
Tanya
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very convenient to Airport, free shuttle included. Clean and quiet. Lovely Manager ☺️
Mitchell
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Neat and clean
BRETT
icon-Business
Business
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Room was a bit shoddy
Kerry
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

It was not worth the money we paid. It wasnt the cleanest place the photos on the web different to the place. The pool wasnt that clean. The whole place could do wiith an up date the gardens ect. It was more $150 a night place. Every disppointed.would not stay again.
Brad
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Only got a couple of hours sleep. The bed squeaked with any movement, PowerPoints were faulty and caused damage. Gaining access to the room in the dark was difficult due to non lighting
susan
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

This was a relaxing over-night stay. We arrived at 6 am and appreciated the Hotel storing our luggage so that we could go see Brisbane while we waited for our check-in time.
Sarah
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great location for dropping off a Caravan rental and having somewhere to stay before heading to the airport the next day. We walked half a block between the two. The lady at the front desk was very kind and helpful. I needed to do laundry and the laundry services had closed for the day, so she drove me to the closest laundry mat to help out. The room was quiet. Balcony was a nice, quiet addition. Would stay here again!
Read More
Ladene
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The stafd
Thomas
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Need the room numbers illuminated at night to make it easier to find.
John
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Close to airport and good price. Staff helped getting an Australian usb charger for my phone. Easy in and out.
Toni
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Accommodation was okay although bathroom door was extremely squeaky when closing. Shower door did not shut fully. The staff were very friendly and accommodating.
Andrea
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Shame we couldn’t use the pool and needs an outdoor area in the sun.
Michael
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Free Shuttle to the Airport was the main reason chose this motel. Bed was a bit on the hard side, but have slept on worse. Lack of stove top a bit of a pain if you stayed more than one night and wanted to boil an egg etc there aren't many restaurants nearby
Verified traveler
8.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

A short overnight stay whilst in transit. Clean & spacious room with comfortable bed and transfer to the airport.
Peter
6.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Nothing special
Robin
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

room was clean had plenty of kitchen utensils
Lindsey
icon-Business
Business
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Loved the fact that I was given a code to access to my room key cos I arrived almost midnight. Only met the shuttle bus driver and appreciated her services. Wifi connection would've been better took me overnight to be able to connect. Also there was no milk in the fridge.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Novena Palms Motel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.8
Pleasant
From 633 reviews
Cleanliness

8.2

Room Comfort

7.6

Location

6.4

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Novena Palms Motel

Number of reviews per page
20
40
Top reviews
Chelsea
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

With confirmed booking through online booking and email also stating confirmation, upon arrival my partner had waited for 2 people ..separate other bookings to be finalised although they were advised that their bookings were cancelled then for us also to be told no you don't have a booking either, as my partner came out to our car to get my phone to prove confirmation of booking the receptionist shut the doors and locked them and also shut the roller doors, without providing any information as to why not bothered to help us with resolving the matter and thus occurred at around 7 pm. Highly rude and very neglectful, appalling that we can't be provided reasoning. Being a local yet made to feel like we aren't even worthy of explanation for understanding what's happened and where/when our money would be refunded..., I'm just going to stop there should anyone else who books here especially being Australian, warning as you will see and feel this "motel" discriminates as they mainly provide for "their culture" we had to sleep in our car .
Read More
CAROLYN
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Such a comfy bed and pillows. Really clean and roomy. Just what you need to refresh before being shuttled to the airport. Thankyou
Debbie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean unit very comfortable Stadf were amazing.
Tanya
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very convenient to Airport, free shuttle included. Clean and quiet. Lovely Manager ☺️
Mitchell
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Neat and clean
BRETT
icon-Business
Business
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Room was a bit shoddy
Kerry
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

It was not worth the money we paid. It wasnt the cleanest place the photos on the web different to the place. The pool wasnt that clean. The whole place could do wiith an up date the gardens ect. It was more $150 a night place. Every disppointed.would not stay again.
Brad
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Only got a couple of hours sleep. The bed squeaked with any movement, PowerPoints were faulty and caused damage. Gaining access to the room in the dark was difficult due to non lighting
susan
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

This was a relaxing over-night stay. We arrived at 6 am and appreciated the Hotel storing our luggage so that we could go see Brisbane while we waited for our check-in time.
Sarah
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great location for dropping off a Caravan rental and having somewhere to stay before heading to the airport the next day. We walked half a block between the two. The lady at the front desk was very kind and helpful. I needed to do laundry and the laundry services had closed for the day, so she drove me to the closest laundry mat to help out. The room was quiet. Balcony was a nice, quiet addition. Would stay here again!
Read More
Ladene
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The stafd
Thomas
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Need the room numbers illuminated at night to make it easier to find.
John
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Close to airport and good price. Staff helped getting an Australian usb charger for my phone. Easy in and out.
Toni
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Accommodation was okay although bathroom door was extremely squeaky when closing. Shower door did not shut fully. The staff were very friendly and accommodating.
Andrea
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Shame we couldn’t use the pool and needs an outdoor area in the sun.
Michael
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Free Shuttle to the Airport was the main reason chose this motel. Bed was a bit on the hard side, but have slept on worse. Lack of stove top a bit of a pain if you stayed more than one night and wanted to boil an egg etc there aren't many restaurants nearby
Verified traveler
8.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

A short overnight stay whilst in transit. Clean & spacious room with comfortable bed and transfer to the airport.
Peter
6.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Nothing special
Robin
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

room was clean had plenty of kitchen utensils
Lindsey
icon-Business
Business
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Loved the fact that I was given a code to access to my room key cos I arrived almost midnight. Only met the shuttle bus driver and appreciated her services. Wifi connection would've been better took me overnight to be able to connect. Also there was no milk in the fridge.
Number of reviews per page
20
40