Oaks Mackay Rivermarque Hotel

Hotels
8.2
/10
Very Good
523 reviews

What Guests Say About Their Stay

Tracey
10.0
/ 10
The room was spacious, comfortable and the bed was huge. The bathroom was designed for disabled access so had plenty of space. Kitchen facilities were excellent.
Carole
10.0
/ 10
The breakfast being included was great. The cafe did a really nice breakfast.
Ronald
10.0
/ 10
The staff were helpful and pleasant. Close to lots of shopping and dining options. Plenty of parking.
In the Area
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55-63 River Street, Mackay, Queensland, Australia, 4740

Main Facilities

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Restaurant
Swimming Pool
WiFi
Elevator
Oaks Mackay Rivermarque Hotel is a hotel is located at Mackay.
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What's around Oaks Mackay Rivermarque Hotel

55-63 River Street, Mackay, Queensland, Australia, 4740
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Discover More About Oaks Mackay Rivermarque Hotel

Location


Oaks Mackay Rivermarque Hotel is a hotel is located at Mackay.

About Oaks Mackay Rivermarque Hotel

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

Savor your favorite dishes with special cuisines from Oaks Mackay Rivermarque Hotel exclusively for you.

Oaks Mackay Rivermarque Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Oaks Mackay Rivermarque Hotel.

All facilities in Oaks Mackay Rivermarque Hotel

Others Oaks Mackay Rivermarque Hotel
Others

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Coffee shop
  • Elevator

Hotel Services

  • Laundry service
  • Express check-out
  • Front desk
  • Tours

Food and Drinks

  • Breakfast
  • Bar

Things to Do

  • Hot tub
  • Outdoor pool

Connectivity

  • Free WiFi

General

  • Parking (surcharge)

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Oaks Mackay Rivermarque Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for cooked-to-order breakfast: approximately AUD 25 to 30 for adults, and AUD 10 to 20 for children
  • Secured self parking fee: AUD 5.00 per day
  • Crib (infant bed) fee: AUD 20 per night
  • Rollaway bed fee: AUD 59.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 1 per stay

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

The front desk is open daily from 6 AM - 10:30 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 22:30
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 22:30 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Oaks Mackay Rivermarque Hotel
72
Number of floors in Oaks Mackay Rivermarque Hotel
9
Another facilities in Oaks Mackay Rivermarque Hotel
Others, Smoke-free area, Coffee shop, Laundry service, Express check-out

Frequently asked question in Oaks Mackay Rivermarque Hotel

What are available facilities at Oaks Mackay Rivermarque Hotel?
There are top facilites at Oaks Mackay Rivermarque Hotel such as Restaurant, Swimming Pool, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Oaks Mackay Rivermarque Hotel?
The standard check-in time at Oaks Mackay Rivermarque Hotel is starting from 14:00 - 22:30 while the latest check-out time is at Before 10:00
Does Oaks Mackay Rivermarque Hotel provide breakfast?
Yes, Oaks Mackay Rivermarque Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Oaks Mackay Rivermarque Hotel?
Oaks Mackay Rivermarque Hotel is a 4.0-star hotel.
How many floors does Oaks Mackay Rivermarque Hotel have?
Oaks Mackay Rivermarque Hotel has 9 floors.
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More Reviews from Other Guests in Oaks Mackay Rivermarque Hotel

8.2
Very Good
From 523 reviews
Cleanliness

8.8

Room Comfort

8.2

Location

8.6

Service and Facilites

8.4

Sort by
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Traveler Reviews Oaks Mackay Rivermarque Hotel

Number of reviews per page
20
40
Top reviews
Tracey
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was spacious, comfortable and the bed was huge. The bathroom was designed for disabled access so had plenty of space. Kitchen facilities were excellent.
Melissa
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Was great love the chess board on the roof clean bbq are greatt staff
Carole
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The breakfast being included was great. The cafe did a really nice breakfast.
Ronald
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The staff were helpful and pleasant. Close to lots of shopping and dining options. Plenty of parking.
david
4.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Internet not working in our room and staff don’t care, told that was normal after trying to connect, 2 visits to reception as room phone didn’t work either, staff didn’t care that it wasn’t working, no offer for compensation, didn’t care they I was going to leave a bad review, other wise room was good
Carol
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Very good hotel. Staff are helpful and friendly. Facilities clean and comfortable.
Brooklyn
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Hotel room was good, comfy beds but not good for a sleep in.. lots of sun light comes through the blinds early in the morning as blackout curtains are not used. Would be a lot better with blackout curtains. We were given a 10% card for the restaurant below and we were informed this was for all drinks/meals over the weekend - as we found out when ordering it is only dinner meals so that was a bit disappointing as we had brekky there everyday of our stay
Read More
Carol
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Very quiet snd comfortable. Staff very friendly and efficient.
Brendan
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

This place is as corrupt as the 2020 US election. Arrived at 2.45pm and room wasn’t ready. Told to come back in half an hour. Finally checked in, bathroom floor wet and took about 3 hours to dry out. Next morning went for breakfast as it was included in the room, but told a water main had burst in the kitchen so no breakfast. Was told we would be credited breakfast, but haven’t seen a single cent credited. Tried contacting them twice, nothing but thieves and pimps running this joint.
Read More
Brady
icon-Business
Business
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Clean and modern apartment. Nice view. 10 out of 10
Jenna
icon-Business
Business
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Friendly staff at check in and the room was beautiful and spacious. Will be back next year for our work trip.
Robert
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

.
Gracie
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

I really liked the cleanliness and the music playing in the room on arrival set the mood and the relaxed environment. I did not like the outside appearance looking run down. A few maintenance of the property would achieve the safety and security of the area.
Jo
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Great location with shopping centre one block away. Plenty of restaurants to choose from within walking distance. Rooms were clean… staff were helpful .. this was the second time we have stayed here and will not hesitate to stay here again.
Emma
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

It is in a very convenient area. Easy to park at as well.
Redfield
icon-Business
Business
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

service was excellent
Donna
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Great location handy to major shopping Centre. Felt like carpet had been cleaned prior to checking in as it was wet. Little disappointed that it was advertised with breakfast included which was part of the reason I chose this location, however the restaurant was closed for the Labour day holiday on the Monday.
Amanda
8.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

The location is convenient with secure parking. My room was a ‘hotel’ style room, very spacious, comfortable king bed, bathroom was clean with good water pressure in the shower; breakfast in the restaurant downstairs very nice. My only negative is the stains on the carpet in the room (105b), makes the room appear dirty.
Kylie
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Unit was a bit run down, traffic noise was an issue too.
Renee
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Love this place!
Number of reviews per page
20
40

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Others 4 Oaks Mackay Rivermarque Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 523 reviews
Cleanliness

8.8

Room Comfort

8.2

Location

8.6

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Oaks Mackay Rivermarque Hotel

Number of reviews per page
20
40
Top reviews
Tracey
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was spacious, comfortable and the bed was huge. The bathroom was designed for disabled access so had plenty of space. Kitchen facilities were excellent.
Melissa
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Was great love the chess board on the roof clean bbq are greatt staff
Carole
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The breakfast being included was great. The cafe did a really nice breakfast.
Ronald
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The staff were helpful and pleasant. Close to lots of shopping and dining options. Plenty of parking.
david
4.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Internet not working in our room and staff don’t care, told that was normal after trying to connect, 2 visits to reception as room phone didn’t work either, staff didn’t care that it wasn’t working, no offer for compensation, didn’t care they I was going to leave a bad review, other wise room was good
Carol
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Very good hotel. Staff are helpful and friendly. Facilities clean and comfortable.
Brooklyn
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Hotel room was good, comfy beds but not good for a sleep in.. lots of sun light comes through the blinds early in the morning as blackout curtains are not used. Would be a lot better with blackout curtains. We were given a 10% card for the restaurant below and we were informed this was for all drinks/meals over the weekend - as we found out when ordering it is only dinner meals so that was a bit disappointing as we had brekky there everyday of our stay
Read More
Carol
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Very quiet snd comfortable. Staff very friendly and efficient.
Brendan
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

This place is as corrupt as the 2020 US election. Arrived at 2.45pm and room wasn’t ready. Told to come back in half an hour. Finally checked in, bathroom floor wet and took about 3 hours to dry out. Next morning went for breakfast as it was included in the room, but told a water main had burst in the kitchen so no breakfast. Was told we would be credited breakfast, but haven’t seen a single cent credited. Tried contacting them twice, nothing but thieves and pimps running this joint.
Read More
Brady
icon-Business
Business
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Clean and modern apartment. Nice view. 10 out of 10
Jenna
icon-Business
Business
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Friendly staff at check in and the room was beautiful and spacious. Will be back next year for our work trip.
Robert
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

.
Gracie
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

I really liked the cleanliness and the music playing in the room on arrival set the mood and the relaxed environment. I did not like the outside appearance looking run down. A few maintenance of the property would achieve the safety and security of the area.
Jo
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Great location with shopping centre one block away. Plenty of restaurants to choose from within walking distance. Rooms were clean… staff were helpful .. this was the second time we have stayed here and will not hesitate to stay here again.
Emma
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

It is in a very convenient area. Easy to park at as well.
Redfield
icon-Business
Business
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

service was excellent
Donna
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Great location handy to major shopping Centre. Felt like carpet had been cleaned prior to checking in as it was wet. Little disappointed that it was advertised with breakfast included which was part of the reason I chose this location, however the restaurant was closed for the Labour day holiday on the Monday.
Amanda
8.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

The location is convenient with secure parking. My room was a ‘hotel’ style room, very spacious, comfortable king bed, bathroom was clean with good water pressure in the shower; breakfast in the restaurant downstairs very nice. My only negative is the stains on the carpet in the room (105b), makes the room appear dirty.
Kylie
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Unit was a bit run down, traffic noise was an issue too.
Renee
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Love this place!
Number of reviews per page
20
40