Sheraton Melbourne Hotel

Great location room and service. Lovely breakfast and helpful staff.

We will definitely be back

Great location for Melbourne theatres and footy! Check in was a little slow but the room was clean and comfortable.

All good

Room comfortable, check in staff helpful as room wasn’t ready until 3.30pm. Upgrade was received. Breakfast was hit and miss. Great options but a lot of hot options needed replenishing.

Fine

Hotel is in a great location, staff are wonderful and amenities good. But I don't like that there is a large window beside the bath facing into the bedroom - even with a pull down blind!

Booked in for staycation to celebrate a special occasion. Was a good stay, but not perfect. On face value, the Sheraton Melbourne is very nice hotel with good leisure facilities (pool, sauna, gym etc). Location - great. Room - spacious, big comfortable bed, but really bad pillows. Sore neck. Also, I went with Sheraton over some other 5 star hotels due to the advertised 'deep soak' tub. Bath tub was good enough but not really deep soak and definitely couldn't fit 2 people for a couples soak. TV only had free to air channels, with a ChromeCast provided for streaming, however was difficult to use due to the poor quality internet. Movies were buffering and painful to watch. Service - appreciated the complimentary gift provided (special occasion), but the note showed a lack of awareness and was offensive. (eg addressed to Mr and Mrs AFTER they saw 2 females checked in)

Room very neat and tidy and check in and out simple and easy process

Perfect and great location

The hotel needs to update their website and via email, to explain where to park before checking in as it is impossible to know without being told in advance. The room was very spacious, clean, very quiet, with comfy beds. Only downside was the bathroom had some black in the grout. Buffet breakfast was delish and lots of variety. Very lovely staff. Pool, spa, steam room, gym is awesome. It's a shame they dont have the terrace bar operational, however you can still order drinks to enjoy up there.

Great breakfast menu. Check in easy. Late check out Parking, breakfast and a arrival drink all included in what I paid.

I wish that the spa was warmer.

very clean, staff are friendly and very accommodating, excellent location, and very generous with our needs. This is value for money. It’s highly recommended.

Perfectly fine, nothing special for the price.

Yes

Great location close to multiple public transport, shopping and restaurant options. Rooms were spacious and comfortable, and really quiet. Pool area was nice, not overly busy (water temperature could have been slightly warmer). Breakfast was lovely, great selection to choose from and lovely, helpful staff. Overall thoroughly enjoyed our little staycation.

Great value, awesome bath and comfy bed.

The breakfast was better than most when it comes to hotel buffets. All eggs served fresh, wide variety of dishes (thank you for having kimchi) a great way to finish a quick overnight getaway. Nice clean room, comfortable bed and temperature that could be controlled.

Great location and good hotel with what you’d expect from a Sheraton