The Como Melbourne

The standards are slipping in this hotel. Its quite dated now and my room was not made up until after 3pm each day and that has never happened before. The hotel has no plates or knifes and forks if you order food in to eat from but they have cups and glasses? The hotel is slipping slowly but surely and i have stayed here on many occasions so do know this hotel well. The room i was given had a huge safety issue of getting in and out of trying to shower as the step out onto the floor is a major safety and potential serious injury issue. The bath tub had grime in the spa ports and has not been cleaned properly. I really like this hotel but it has slipped in their standards a lot.

Friendly and helpful staff. Amazing rooms super comfy beds and fantastic breakfast. Thanks

The staff were amazing! But, the hotel is not 5 star. The bathroom was dirty, the bath/shower combo was dangerous to get in and out of, there was only 1 set of toiletries in the bathroom, stiff, scratchy towels, coffee machine (while appreciated) needs replacing. Breakfast was disappointing, worth it if you get a good deal with the room, but they need more staff, buffet style beverages were constantly empty, even the coffee capsules ran out and food quality wasnt great. The whole place needs an upgrade, good clean and lower rating. On the positive, the beds were really comfortable, block out blinds really worked, quiet rooms, position is perfect, public transport is close and frequent, great dining options close by and super friendly staff. Tip: weekend off site parking is only $15 for 24 hrs. It's attached to the hotel.

Located in a fun, active area. Easy walk to restaurants , bars and shopping.

Staying at the Como is a wonderful experience, such beautifully, comfortably appointed rooms, and having the Como Centre adjoining, with Laurent for breakfast pastries and Palace Cinemas, is the cherry on top of it all. Now if only they had more affordable parking for guests, that would be perfect...

The accommodation is tired. Great location. My daughter saw a mouse in her room.

Property is tired. Needs a major renovation. Closet space and drawers totally inadequate although the room was very large with much wasted space. Towels are small and worn, bathrobe cheap. No extra blanket in the room which even after adjusting the aircon was cold. Staff were excellent and very helpful.

EASY!

Hotel staff were very invested.

Below average. My room had a water leak and it smelled like mould. Quite underwhelmed for a 5 star hotel. Hotel poorly managed - staff did their best but cracks were evident. Everything seemed generic. No joy to be found here.

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We had a 2 bedroom, 2 baths with full kitchen apartment, sleeping 4 people. The room was gorgeous, a lot of room, comfortable & clean. However, the entry to the hotel smelt like something was dead, making it quite awful dry-reaching when travelling in & out of the hotel. We asked what the smell was & each time mentioned "they couldn't smell anything?" Parking was offered to all 4 people but when we all arrived individually, were told it was only for one car & the other 3 would have to park elsewhere. We triple checked this & couldn't believe reception denied that could be the case - either way though, after much distress, they let us leave all our cars there but then charged $49 for additional cars, not what we planned for. Had we known, it would've been cheaper to park in a undercover garage. Breakfast was nice but the hot food is cooked away from the dining area & brought to the table - not often hot enough, cooled off by the time we received it. Variety was good but not the total full buffet package we are use to getting from other hotels with the same star rating.

Loved staying at Como

Good hotel in a convenient location. Nice quiet rooms. I went to the brasserie for breakfast but nobody around. Waited for 5 mins and then gave up and went out for breakfast.

Thoroughly enjoyed our stay. The apartment was lovely and spacious with a nice park view at the full length windows.

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Recommend this hotel, comfy rooms, central location, good staff.

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The staff were lovely

Always a lovely place to stay, so handy to train station, cafes,shops, staff are very friendly, would definitely stay there again