Wallacia Hotel

The standard queen room wasn't as described - no sofa bed, the 'free toiletries' were only soap at the basin. Could have used a kettle etc as had a fridge. Bathroom nice and spacious.

A lovely old hotel in the process of being renovated with lots of work still to be done Rooms are clean with comfortable bed and the shower hot No ability to make yourself a hot drink which was a big negative for me and no wifi Hotel is not near to other establishments for meals but a short drive away there are some options Has a good bistro serving large meals- pub grub style menu A very busy weekend in the hotel which is great for them Staff friendliness is the strength of this establishment

alright

Staff vey helpful

nice clean room with balcony and king bed, but very noisey near the stairs

Staff was very helpful

It was fair and reasonable. Dated, no wifi, small tv. Clean bathroom.

Our stay wasnt pleasent considering i was planning on booking for a few nights each fortnight for 4 months while im helping with Zambi and fernhill . Ok so 5 dead cockroaches on the floor . Hole in the floor entering the bathroom . Foot nearly go's through . Carpet stops from falling right through . Carpet disgusting . Lift broken . Our room was boiling hot in the attic and couldnt open the window . Shower door doesnt open properly . Very dangerous being glass . Not what i expected at all for the price i paid for 3 people for 3 nights . Hopefully you can improve my accomodation so i can come back soon . Regards Corrina Duke

This is my third time staying here, while the first 2 times I had no complaints, this time there were no amenities- no kettle, tea, or coffee.When I enquired about this I was told they do not supply this anymore. I bought a coffee in the evening from the petrol station across the road. I had to leave to get to the airport early the next morning and had to start my day with no coffee! Next time I’ll just stay in Penrith.

Rooms were great, food was terrific

Anne was fabulous made sure everything went well on the day/night would definitely stay there again

Aircon didnt work. Was 30° in the room, and we had to reprogram the remote to even work the aircon which automatically turned off after 20-30 mins all the time....was given a fan to help. But it didnt really. Windows were broken and needed to be propped up to stay open. Didnt see a bar fridge. Wont stay again

Support staff was terrible. Not even basic water bottles in the room . No breakfast options. When i booked i paid extra for a mountain view room and the room that was given to us was a terrible car garage facing room. Support staff was terrible and unprofessional and had no clue about anything.

Excellent

We got what we paid for 👍

The hotel is what you get for the price. However, after booking and paying for the room on this app I was asked to pay again for the room at reception. I had to then spend 5 minutes producing a receipt number to evidence that I had infact paid. I felt like it was almost insinuated that I was trying to rip them off and arriving at 4.50pm was an inconvenience.

adequate for what it is. Staff were good, building is in a bit of a sorry state!

Check in was difficult and would recommend you have your receipt if paying online as they dont get that confirmation. Also when i stayed the lift was broken so if you cant do stairs call beforehand as was told it was being fixed. Also shower looks like the water will flow put the door and while it comes close it didn't. On a good note the bed was incredibly comfortable with heaps of pillows and the ac was amazing

Very accommodating

Room was clean and comfortable. Staff very friendly and helpfull. New owners had only just taken over and have lots of minor repairs to do