Windsurfer Resort

Noisy from the constant traffic on marine parade. Staff were nice, but the weekly serviced consisted of a change of sheets and bathroom cleaned, which was immaculate. However, windows were filthy, still finger prints on from a small child, nothing got vacuumed, mopped, kitchen didn’t get cleaned, the unit was so dusty. I was there when the service took place so could see what was being cleaned.

Our apartment was well loved. It was clean and tidy. Comfortable bed, great shower with everything we needed for our stay. The reception staff were friendly and helpful. Awesome pool. Awesome veiws. Great value for money. We would stay again.

Clean and tidy apartment. Has underground carpark, pool and bbq area. We had a after hours check-in and staff were very helpful on providing assistance on how to collect keys. Would happily stay there again.

We thoroughly enjoyed our stay

Front reception staff were lovely. Room was dated and showing lots of wear and tear. The room had distinct mouldy odour. Backlights in the tv had gone and the signal kept dropping out.

Clean and cosy close to the water and easy walk to restaurants but away from hustle and bustle would definitely stay here again friendly management also

The view if you have got a front apartment

This unit should not be let out ,lounge was broken so they put two chairs in over crowded, door came off and wouldn’t slide, blind was broken, bed was dreadful,jug was black couldn’t make tea. Worst unit we have been in. Wouldn’t recommend to staying there.

Not a good place to stay. We stayed 5nights and 4nights No power, No electricity. All they can say is Sorry. Acc. to the electrician, the property management did not do any maintenance with their electricity that’s why the power tripped. No emergency exit lights. Poor place to stay !!

Noisy aircon running all night Gate, door tags not working

The unit served the purpose of a place to sleep for the night, however you don’t expect to find an open chocolate milk in the fridge and an individual dessert.

3rd stay at Windsurfer Resort this year and again it was excellent. Clean , tidy and close to what we needed

Location was good, accommodation very nice and clean.

Loved the beach and views. Fantastic.

Have to say...we wanted to give this apartment a fair go after reading negative comments.....we should have taken note. We were so disappointed with the lack of cleanliness from the minute we entered the apartment. Unfortunately the property was fully booked so even if we had made a complaint initially, the options would have been nil.. Doors and walls were grubby and finger marked, utensils needed washing before using, the carpet felt sticky and unclean, bed linen had stains....apartment was in need of renovation...particularly the sliding doors, which were almost impossible to open, curtains were shabby and inadequate as they did not 'meet' so lighting from street kept us awake, as did the constant road noise and blaring TV's from other apartments. Lighting inadequate...maybe to conceal the grubby walls? Hot water cylinder in the bedroom wardrobe constantly dripped during the night We approached Hotels.com and they suggested contacting Reception of this 'Resort' which we did... His response was that this property is 25 yrs old, 3.5 star not 5 star. That other people have never had issues with lack of cleanliness. Did admit tha this apartment is in need of re-painting and renovation but that it was always occupied so unable to do those tasks. In our opinion, it doesn't matter how 'old' a property is, there is no excuse for lack of cleanliness and if the apartment is in need of renovation, then do not 'sell' unless those matters have been attended to... Forewarned

Great location. Easy parking, including visitor parking to make check-in and check out easier. Shops, bus stop and cafes within walking distance. Harbour Town with restaurants close.

dirty, not vacuumed in a long time everything was grubby couldn't close window wind howling through it all night

This place was the worst place I have ever stayed in. False advertising no heated pool the kids room is in the car basement with not many things to entertain children some products were broken and you need money for them. Alot of the units are privately owned with alot of older people we were told on arriving to make sure we keep it down. So disgusted we didn't stay the whole time weren't given a refund for at least the 2nights we didn't stay I saved up for that and it was my Birthday present to myself and they totally ruined it. The female was not having a bar of it wouldn't even compromise just bad all around

Great view and right across the road from the Broadwater. Easy to find a park for my boat across the road

Need completed renovation!