The Cloud One Salzburg

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9.5
/10
Exceptional
1,002 reviews

What Guests Say About Their Stay

silvya s.

8.5
/ 10
I had a memorable pleasant stay here. The staff are very friendly, the reception staff was eager to explain about the city map, and one thing, the minibar is for free, and they will refill again for the next day. The room is clean, modern, and well maintained. Great stay!

Janet

10.0
/ 10
We stayed one night in this well located hotel. Breakfast was delicious with a wide range of hot and cold food. Our bed was comfortable and the bedroom and bathroom were very clean with good air-con. The hotel had bus stops nearby and it was a short walk to the river. It was a bit expensive but the location near the railway station made it a good choice for us.

Juan

10.0
/ 10
Great hotel, friendly staff, terrific location and easy walking distance to main attractions.

Jean-Luc

10.0
/ 10
Excellent hotel. Beautiful. Attention to detail. Friendly and helpful staff. We had two adjoining rooms. Unfortunately, the A/C did not work in one room (during the heat wave). It was frustrating that this problem was not resolved during our stay. But the front desk applied a credit towards our bill. Breakfast was delicious. Excellent Location.
In the Area
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Rainerstraße 4, Salzburg, Austria, 5020

Main Facilities

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24-Hour Front Desk
WiFi
Elevator
note: hotel was previously named HYPERION Hotel Salzburg The Cloud One Salzburg is a hotel is located at Salzburg. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Cloud One Salzburg

Rainerstraße 4, Salzburg, Austria, 5020
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Lobby The Cloud One Salzburg
Lobby 2 The Cloud One Salzburg

Discover More About The Cloud One Salzburg

note: hotel was previously named HYPERION Hotel Salzburg

Location
The Cloud One Salzburg is a hotel is located at Salzburg.

About The Cloud One Salzburg

Not all hotel allow guests with pets, but The Cloud One Salzburg welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

The Cloud One Salzburg is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, The Cloud One Salzburg is the right place to stay.

All facilities in The Cloud One Salzburg

Common Space The Cloud One Salzburg
Common Space
Lobby The Cloud One Salzburg
Lobby
Exterior The Cloud One Salzburg
Exterior
Others The Cloud One Salzburg
Others
Restaurant The Cloud One Salzburg
Restaurant

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Lockers

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Accommodation Policy & General Information in The Cloud One Salzburg

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 23:30 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Cloud One Salzburg
115
Another facilities in The Cloud One Salzburg
Breakfast, Free WiFi, Lockers, Smoke-free area, Safety deposit box

Frequently asked question in The Cloud One Salzburg

What are available facilities at The Cloud One Salzburg?
There are top facilites at The Cloud One Salzburg such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Cloud One Salzburg?
The standard check-in time at The Cloud One Salzburg is starting from 15:00 - 23:30 while the latest check-out time is at Before 12:00
Does The Cloud One Salzburg provide breakfast?
Yes, The Cloud One Salzburg provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Cloud One Salzburg?
The Cloud One Salzburg is a 3.5-star hotel.
How many rooms are available at The Cloud One Salzburg?
The Cloud One Salzburg has 115 rooms in total.
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More Reviews from Other Guests in The Cloud One Salzburg

Overall Ratings & Reviews The Cloud One Salzburg

Traveloka (1)
Other sources (1,001)
9.6
Exceptional
From 1,001 reviews
Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.6

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Traveler Reviews The Cloud One Salzburg

Number of reviews per page
20
40
Top reviews
Janet
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We stayed one night in this well located hotel. Breakfast was delicious with a wide range of hot and cold food. Our bed was comfortable and the bedroom and bathroom were very clean with good air-con. The hotel had bus stops nearby and it was a short walk to the river. It was a bit expensive but the location near the railway station made it a good choice for us.
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Juan
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great hotel, friendly staff, terrific location and easy walking distance to main attractions.
Jonathan
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Beautiful room! I can truly say that it looked just like the pictures! Even though the square footage of the room seems small by American standards (we were in the smallest room), the layout with the bathroom located around the corner on the outside wall of building made it feel spacious and more than adequate for having two large suitcases splayed open around the room. The fridge with free! Stocked minibar, safe, and nespresso machine are cleverly and beautifully integrated into the wall. The rainfall shower has very very strong water flow (not “sharp” high pressure but very voluminous water) which feels great, although the shower is slightly narrow and there is a grab bar on the wall that is easy for an average sized male to bump into. The breakfast is very good and has both hot and cold food. Loved the very crispy medallion hashbrowns! For the price offered to add breakfast on hotels.com it’s an absolute steal and was the most inexpensive price I’ve encountered in Europe for 5 star hotel. Location is perfect. Very close to train stain and right next to mirabell which is also handy for day trips to lake Wolfgang on bus. The only real negative for us was that the A/C was not quite powerful or cool enough for what we are used to (we are Americans who like to sleep at about 66F/19C degrees year-round at home. Even though the thermostat could go down to 18C/64F there is no way that the AC was actually achieving this. Still, it did provide some coolness from the summer heat.
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Jean-Luc
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent hotel. Beautiful. Attention to detail. Friendly and helpful staff. We had two adjoining rooms. Unfortunately, the A/C did not work in one room (during the heat wave). It was frustrating that this problem was not resolved during our stay. But the front desk applied a credit towards our bill. Breakfast was delicious. Excellent Location.
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Victoria
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent
Macarena
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

El lugar estuvo muy bonito y bien ubicado, el servicio muy atento, solo tuvimos un problema, solo pusieron una toalla en la habitación, y aunque solicitamos otra, nunca llegó! Tuvimos que ocupar una toalla mojada para 2 perdonas
Benjamin
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff was absolutely fantastic and helpful in every way imaginable
Paul
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Central location. Staff were welcoming attentive and very helpful. Would certainly recommend.
Brian Wai Yan
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel is located right in the city center and very convenient for all the sightseeing! The breakfast is great too
Curtis
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This Hotel is fantastic. Terrific facilities, staff and location. Easy walk to most everything in town. Wonderful staff that are all very friendly and helpful. Breakfast, that was included, is terrific with a very large selection of meats, eggs, cheeses, fruits with breads and deserts. All very fresh. recommend. Terrific dinner as well. Would definitely stay here again. I highly recommend.
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Robert
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

They stay was excellent and the location was beyond convenient - we walked to the hotel from the train station and walked pretty much everywhere else we wanted to go. The hotel itself had beautiful rooms and conveniences you would expect, including an excellent breakfast. Due to the weather, we really appreciated the 'free use' umbrella stand they had available for guests. When/if we make it to Salzburg again, we will book our room again at the Hyperion Hotel.
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Ray
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The Hyperion is a great hotel in Salzburg. The staff are friendly and helpful and the rooms are very clean, spacious and well maintained. The hotel breakfast buffet is top shelf. The hotel is located across from the main park and is within easy walking distance to the old town and castle. Even though there are many fine hotels in Salzburg, this is where I will stay again on my next trip.
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Rebecca
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Amazing hotel, great service and good location
Susan
icon-with Friends
with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We had a wonderful stay for four nights at the Hyperion. It is a beautifully furnished and decorated hotel and our rooms were spacious and very well appointed. There was a coffee/ tea machine, fridge, safe, free minibar which was topped up daily and even chocolates every day! The beds and pillows were very comfortable and the breakfast, which was included in our package, was lovely, with lots of choice. The hotel location was perfect! Very close to Mirabel Gardens and a short, flat walk (about 10 minutes) across the river to the old town, where the main attractions are. Probably the best thing though, was the friendly and helpful staff, who went over and above to make our stay as comfortable and easy as possible.
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Sudeepta
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Rooms are nicely appointed and very quiet. Bar & restaurant were nice. Location is convenient as it’s a short walk to the old town. Next door is an Imlauer hotel with a rooftop restaurant/bar which is convenient. Parking could be an issue as the lot is small. Otherwise, Highly Recommended.
john
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Impeccable
John
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Well-appointed room. Great location. Kind and warm staff.
Craig
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The location of hotel was perfect close to everything Salzburg has to offer. It is very spacious and clean. The room had a free mini bar which I was not aware of as I don’t tend to open the mini bar usually. This is a good perk. A couple of chocolates were left by each side of our bed which was a nice touch. Breakfast was first class with omelettes and eggs made to order. Our stay was actually for 6 nights and on Day 2 we had a dreadful smell of drains in the room. This increased on Day 3 resulting in a sleepless night and a request for change of room. The staff eventually provided an upgraded room and a 25% discount on one night’s stay. We would though be more than happy to go back to this high class hotel.
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Natalie
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Our recent stay at the Hyperion was incredible! The room was very clean, staff was helpful and attentive. When the turn down service came by and realized the mini bar had not been restocked, he right away left and came back with the necessary items we requested! The hotel is beautiful inside and out. Breakfast from the hotel restaurant had a wonderful street view and the variety and selection of food and beverages available were delicious. Perfect way to start each busy day! Location was great too! Close walk to the old city and easy to navigate the streets. Would definitely recommend this hotel to others and would definitely stay here again ourselves!
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William
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great hotel and all the staff we encountered couldn’t have been more helpful.
Number of reviews per page
20
40

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Exterior 4 The Cloud One Salzburg

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.