What do past guests say about The Black Swan Hotel?

The Black Swan Hotel is well-known for its Location, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

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The Black Swan Hotel

Name: The Black Swan Hotel
Address: Riddersstraat 15, Brugge, Provincie West-Vlaanderen, Flanders, Belgium, 8000, Riddersstraat 15, Flanders, 8000, Belgium
Rating: 9.2

Hotels

9.2

/10

Exceptional

214 reviews

What Guests Say About Their Stay

Catrina

10.0

/ 10

Great staff. So helpful. Parking easy and very well located. Lovely clean hotel and fantastic choice for breakfast. Well done. Will return

Nicole

10.0

/ 10

We loved this hotel the location was amazing so close to everything. The staff were amazing and helpful. The only warning to note is there are stairs and no elevator, the stairs are steep and if you are travelling all the way from Australia and likely travelling with large luggage the you may want to ask for ground floor in booking or make sure you have someone to help get the luggage upstairs we have to go up 3 flights of stairs not easy. Doable but not easy. There is no air conditioner but they did have a pedestal fan. Apart from that highly recommend the hotel.

Christine D

10.0

/ 10

Great location. Arrived late and place was locked but found directions to another hotel to gain access. (complexity for our trip) room was lovely and warm. Building was old and charismatic but there is a stair free newer annexe. Breakfast was a buffet style- cold meats cheeses etc- delicious. Hosts were lovely and friendly. Fabulous spot for exploring Bruges

In the Area

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Riddersstraat 15, Brugge, Provincie West-Vlaanderen, Flanders, Belgium, 8000

Main Facilities

Restaurant

WiFi

The Black Swan Hotel is a hotel is located at Brugge.

Available Room Types in The Black Swan Hotel

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What's around The Black Swan Hotel

Riddersstraat 15, Brugge, Provincie West-Vlaanderen, Flanders, Belgium, 8000

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General

Near Bruges Market Square

Location

A stay at The Black Swan Hotel places you in the heart of Bruges, within a 10-minute walk of Bruges Market Square and Bruges Christmas Market. This hotel is 11.3 mi (18.1 km) from Knokke-Heist Beach and 11.5 mi (18.5 km) from Zeebrugge Harbour.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Burg - 0.3 km / 0.2 mi
Brugse Vrije - 0.3 km / 0.2 mi
Choco-Story Museum - 0.3 km / 0.2 mi
Fish Market - 0.3 km / 0.2 mi
Bruges City Hall - 0.3 km / 0.2 mi
Basilica of the Holy Blood - 0.3 km / 0.2 mi
Jan van Eyckplein - 0.4 km / 0.2 mi
Menen - 0.4 km / 0.2 mi
Queen Astrid Park - 0.4 km / 0.2 mi
Historium - 0.4 km / 0.2 mi
Provinciaal Hof - 0.4 km / 0.2 mi
Bruges City Theater - 0.4 km / 0.3 mi
Bruges Market Square - 0.4 km / 0.3 mi
Bruges Belfry - 0.5 km / 0.3 mi
Friet Museum - 0.5 km / 0.3 mi

The nearest airports are:
Ostende (OST-Ostend-Bruges Intl.) - 37.3 km / 23.2 mi
Brussels Airport (BRU) - 110.2 km / 68.5 mi

The preferred airport for The Black Swan Hotel is Brussels Airport (BRU).

Facilities

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.

Business Facilities

Featured amenities include express check-out, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.

Dining

A complimentary buffet breakfast is served daily from 8:00 AM to 10:00 AM.

Rooms

Stay in one of 16 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in The Black Swan Hotel

Common Space

Exterior

Others

Restaurant

Hotel Services

Luggage storage
Express check-out
Multilingual staff
Concierge

Food and Drinks

Breakfast
Buffet breakfast

General

Parking
Terrace

Public Facilities

Smoke-free area
Safety deposit box

Things to Do

Garden

Connectivity

Free WiFi

Accommodation Policy & General Information in The Black Swan Hotel

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

15:00 - 19:30

Check-out:

Before 11:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

, The front desk is open daily from 8:00 AM - 8:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed

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General Information

Popular Facilities	Restaurant, WiFi
Check-In / Check-Out Time	From 15:00 - 19:30 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at The Black Swan Hotel	16
Another facilities in The Black Swan Hotel	Luggage storage, Express check-out, Multilingual staff, Concierge, Breakfast

Frequently asked question in The Black Swan Hotel

What are available facilities at The Black Swan Hotel?

There are top facilites at The Black Swan Hotel such as Restaurant, WiFi. (some may require extra charges)

What is normal check-in & check-out time at The Black Swan Hotel?

The standard check-in time at The Black Swan Hotel is starting from 15:00 - 19:30 while the latest check-out time is at Before 11:00

Does The Black Swan Hotel provide breakfast?

Yes, The Black Swan Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of The Black Swan Hotel?

The Black Swan Hotel is a 3.0-star hotel.

How many rooms are available at The Black Swan Hotel?

The Black Swan Hotel has 16 rooms in total.

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More Reviews from Other Guests in The Black Swan Hotel

Overall Ratings & Reviews The Black Swan Hotel

Other sources (214)

9.2

Exceptional

From 214 reviews

Cleanliness

9.6

Room Comfort

8.8

Location

9.8

Service and Facilites

9.4

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Traveler Reviews The Black Swan Hotel

Number of reviews per page

Top reviews

Catrina

Friends and Family Family

10.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Great staff. So helpful. Parking easy and very well located. Lovely clean hotel and fantastic choice for breakfast. Well done. Will return

STEPHEN

6.0

/10

Reviewed 52 week(s) ago

Expedia Group verified review

Room on the 1st floor with no AC, left the windows cracked open, thank God there were 2 fans. Breakfast included was below average and included buns, cereal in tubs and lunch meats.

Nicole

Leisure with Friends

10.0

/10

Reviewed 93 week(s) ago

Expedia Group verified review

Christine D

Friends and Family Family

10.0

/10

Reviewed 163 week(s) ago

Hotels.com verified review

Lourdes

Friends and Family Family

6.0

/10

Reviewed 193 week(s) ago

Hotels.com verified review

The hotel has good location but no internet in the rooms (2nd floor), mold in the tube and bathroom ceiling. Breakfast was ok.

Maria Rosario

Leisure with Friends

10.0

/10

Reviewed 198 week(s) ago

Expedia Group verified review

It’s carpeted & no air conditioner but they gave us electric fan

Verified traveler

Leisure

8.0

/10

Reviewed 366 week(s) ago

Expedia Group verified review

Great location. Service desk was friendly and helpful. We didn’t like the fruit at breakfast because it tasted spoiled.

Carol

Leisure Family

10.0

/10

Reviewed 372 week(s) ago

Expedia Group verified review

Great hotel right down the street from the Burg and Markt. The staff was so pleasant, particularly the man who greeted everyone at breakfast each morning and was quick to help in any way he could. Wish I knew his name so I could post it here, but you’ll know who he is as soon as you check in.

Vanessa

with Partner

10.0

/10

Reviewed 376 week(s) ago

Hotels.com verified review

Everything about our experience here was amazing!! Bruges is the cutest town. This hotel was in walking distance of everything we wanted to see there, it was very convenient! The room was very comfortable and clean and the service was incredible! Bart went above and beyond to make sure our stay was perfect in every way! We traveled to many hotels on this trip and Hotel Anselmus was the BEST hotel we stayed at in Europe.

Verified traveler

Leisure with Friends

10.0

/10

Reviewed 376 week(s) ago

Expedia Group verified review

Old quaint little hotel in the centre of Brugge but very quiet

Peter

with Partner

8.0

/10

Reviewed 393 week(s) ago

Hotels.com verified review

Hotel in a great place for seeing Brugge breakfast was good and the manager/staff very friendly

CHASE

Family

8.0

/10

Reviewed 397 week(s) ago

Hotels.com verified review

The parking for the Hotel was the only horrible experience. If you weren't lucky enough for a parking spot about four blocks away you will end up with a spot with a 15-20 minute walk back. Brugge is not set up to accommodate people with vehicles.

Verified traveler

10.0

/10

Reviewed 401 week(s) ago

Expedia Group verified review

The location, very near the center of Bruges, was great. Breakfast wonderful and the room bright. Comfortable, clean room on main floor as requested. I woudl stay there again if I return to Bruges.

Anne

8.0

/10

Reviewed 402 week(s) ago

Expedia Group verified review

Great location and service, free breakfast was just okay but the coffee was excellent! Cheap towels and pillows but a cool redone mansion. Would definitely stay there again if I am in lovely Brugge again.

Verified traveler

Family

8.0

/10

Reviewed 412 week(s) ago

Hotels.com verified review

Seems like a senior couple run the hotel without any help, as we have never seen any worker other than them. The gentleman was extremely nice and adorable, and we immediately thought a person like him made you feel great staying there. Room is small which is typical Europe, with old windows, no elevator and facilities in the hotel. Breakfast included was ok. So it is more like a family run B&B and a quiet street which is walk-in distance from main areas of attractions. The two major negatives things are noisy floor because of the old wood, and a turning staircase with overly narrow woods each step. The staircase could be dangerous to people with physical disabilities and with heavy luggage. Overall I can stay there again as we can handle those problems.

Verified traveler

10.0

/10

Reviewed 424 week(s) ago

Expedia Group verified review

Pleasant hotel, centrally located. Clean, good-sized room. Continental breakfast.

Kerry

Family

8.0

/10

Reviewed 427 week(s) ago

Hotels.com verified review

Beautiful original features, large windows, comfortable beds. The owners spoke a variety of languages and were ready with a map of the town and tips for the best places to hire bikes etc. Breakfast was a delicious cold buffet with excellent coffee. No lift and some steep stairs which were tricky with the cases. Some slightly unusual moving of personal objects during daily servicing of the rooms, but the rooms were spotless as a result! Centrally located on a quiet street but just a 5 minute walk to the Markt square. Would definitely visit again.

Evita

8.0

/10

Reviewed 432 week(s) ago

Expedia Group verified review

A quiet, cozy hotel close to the Markt in Brugge. The room was clean and comfortable. Within walking distance to all major sites but quiet enough at night. staff were helpful. Breakfast was fine - nothing special - but not a big deal when you are surrounded by great restaurants and waffle shops. We would stay again.

ian

10.0

/10

Reviewed 435 week(s) ago

Expedia Group verified review

Lovely place to stay and see the sights. Helpful staff. Good breakfast.

Monia

Family

10.0

/10

Reviewed 443 week(s) ago

Hotels.com verified review

It was a wonderful place to stay, great breakfast and very helpful owners. Right in the middle of where we were, enjoyed it very much.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.