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Crystal Palace Boutique Hotel

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9.2
/10
Exceptional
262 reviews

What Guests Say About Their Stay

Sarah

10.0
/ 10
Property was very nice and in a decent location, but is a little bit of a walk to more main attractions.

Tsvetelina

10.0
/ 10
Great central location, quiet yet vibrant neighborhood with great amenities and friendly staff

Robert H

10.0
/ 10
A comfortable hotel well located for touring the capital. It sits across from a park and the street is quiet. The staff is friendly and helpful with recommendations. Breakfast is good though coffee service gets overwhelmed and though tasty, coffee is not terribly hot. The bar and lounge is quiet but service is great. The restaurant is comfortable with excellent service - the outside decking area is very pleasant.
In the Area
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14 Shipka Street, Sofia-Grad, Bulgaria, 1504

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Crystal Palace Boutique Hotel is located in area / city Sofia. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Crystal Palace Boutique Hotel

14 Shipka Street, Sofia-Grad, Bulgaria, 1504
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Lobby Crystal Palace Boutique Hotel
Exterior 2 Crystal Palace Boutique Hotel

Discover More About Crystal Palace Boutique Hotel

General


In Sofia (Sofia City Center)

Location


A stay at Crystal Palace Boutique Hotel places you in the heart of Sofia, steps from Sofia University and Doctors’ Garden. This hotel is 0.5 mi (0.8 km) from Eagles' Bridge and 0.5 mi (0.9 km) from Borisova Gradina Park.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Sofia University - 0.2 km / 0.1 mi
Doctors’ Garden - 0.2 km / 0.1 mi
Cyril and Methodius National Library of Bulgaria - 0.3 km / 0.2 mi
Bulgarian Parliament - 0.4 km / 0.3 mi
Zaimov Park - 0.4 km / 0.3 mi
Eagles' Bridge - 0.4 km / 0.3 mi
Borisova Gradina Park - 0.5 km / 0.3 mi
Alexander Nevski Cathedral - 0.5 km / 0.3 mi
National Gallery for Foreign Art - 0.6 km / 0.4 mi
Soviet Army Monument - 0.6 km / 0.4 mi
Monument to the Liberating Tsar - 0.6 km / 0.4 mi
Vasil Levski Monument - 0.6 km / 0.4 mi
Crystal Park - 0.7 km / 0.4 mi
Central Military Club - 0.7 km / 0.5 mi
Oborishte park - 0.8 km / 0.5 mi

The preferred airport for Crystal Palace Boutique Hotel is Sofia Airport (SOF) - 10.8 km / 6.7 mi

Renovations


The following facilities are closed on Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day:

  • Fitness facilities
  • Sauna

Facilities


Treat yourself with massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a sauna and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access and a banquet hall. Guests can get to nearby shops on the shuttle (surcharge).

Business Facilities


Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Dining


Grab a bite to eat at Crystal Palace, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 10:00 AM for a fee.

Rooms


Make yourself at home in one of the 63 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

All facilities in Crystal Palace Boutique Hotel

Entertainment Facility Crystal Palace Boutique Hotel
Entertainment Facility
Functional Hall Crystal Palace Boutique Hotel
Functional Hall
Common Space Crystal Palace Boutique Hotel
Common Space
Lobby Crystal Palace Boutique Hotel
Lobby
Accommodation Services Crystal Palace Boutique Hotel
Accommodation Services

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist

Things to Do

  • Spa
  • Fitness center
  • Sauna
  • Steam room

Transportation

  • Limited parking
  • Shopping center shuttle (surcharge)

General

  • Banquet
  • Parking

Accessibilty

  • Wheelchair accessible
  • Disabled access friendly

Public Facilities

  • Smoke-free area
  • Elevator

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Shuttle Service

  • Train station pickup

Business Facilities

  • Meeting rooms

Accommodation Policy & General Information in Crystal Palace Boutique Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 05:30
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 05:30 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Crystal Palace Boutique Hotel
63
Number of floors in Crystal Palace Boutique Hotel
6
Another facilities in Crystal Palace Boutique Hotel
Laundry service, Newspaper in lobby, Luggage storage, Porter, Multilingual staff

Frequently asked question in Crystal Palace Boutique Hotel

What are available facilities at Crystal Palace Boutique Hotel?
There are top facilites at Crystal Palace Boutique Hotel such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Crystal Palace Boutique Hotel?
The standard check-in time at Crystal Palace Boutique Hotel is starting from 14:00 - 05:30 while the latest check-out time is at Before 12:00
Does Crystal Palace Boutique Hotel provide breakfast?
Yes, Crystal Palace Boutique Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Crystal Palace Boutique Hotel?
Crystal Palace Boutique Hotel is a 4.0-star hotel.
How many floors does Crystal Palace Boutique Hotel have?
Crystal Palace Boutique Hotel has 6 floors.
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More Reviews from Other Guests in Crystal Palace Boutique Hotel

9.2
Exceptional
From 262 reviews
Cleanliness

9.4

Room Comfort

9.2

Location

9.4

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
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Traveler Reviews Crystal Palace Boutique Hotel

Number of reviews per page
20
40
Top reviews
Dennis
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Our stay was marred by the fact that the hotel had not yet turned on the air conditioning and the temperature in the room, above 80 degrees Fahrenheit, made sleeping almost unbearable. The hotel was booked so we could not change rooms. On our last evening the hotel offered us wine and fruit. Nice gesture but still could not sleep, even with the one door and one window open. This was a beautiful hotel but our stay was terrible ssa result of the heat. This was probably the worst hotel experience I have ever had.
Read More
Yichuan
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Everything is ok
Katarizyna
icon-Business
Business
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

lovely hotel with very friendly staff. great location in a beautiful city
Sofia
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Everything was top notch
Charles
icon-Business
Business
6.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

A bit oversized for the tired rooms. Expensive breakfast.
Sarah
icon-Leisure
Leisure
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Property was very nice and in a decent location, but is a little bit of a walk to more main attractions.
Tsvetelina
icon-Leisure
Leisure
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Great central location, quiet yet vibrant neighborhood with great amenities and friendly staff
Lorne
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Extra convenient
Sachi
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

One of the gentlemen at the front desk was very kind and helpful :-).
Robert H
icon-with Partner
with Partner
10.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

A comfortable hotel well located for touring the capital. It sits across from a park and the street is quiet. The staff is friendly and helpful with recommendations. Breakfast is good though coffee service gets overwhelmed and though tasty, coffee is not terribly hot. The bar and lounge is quiet but service is great. The restaurant is comfortable with excellent service - the outside decking area is very pleasant.
Read More
Theodor
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Old classic hotel with excellent location, friendly staff.
Susan
icon-with Partner
with Partner
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Great location and lovely staff.
Darlene
icon-Business
Business
8.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

This hotel is close to the University of Sofia and located in a lovely neighforhood. The room was comfortable and quiet. My only problem involved the lack of air-conditioning one night, making it difficult to sleep. But, that was fixed by the following day.
Theodor
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Old classic style hotel with friendly staff
Patricia
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Great location and very comfortable rooms
Deidree
icon-Business
Business
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Stayed here for a business trip, really liked my spacious room with air conditioning, water kettle, complimentary mineral water, tea, and coffee, bathtub, stable password-protected WiFi, daily cleaning, good breakfast, restaurant on site, proximity to parks and my business event venue. Only minor issue was the safe wasn’t working. Highly recommended!
Read More
Robert
icon-Leisure
Leisure
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Great hotel in the heart of Sofia - very classy with wonderful staff and accommodations. Convenient parking garage under hotel was perfect and the breakfast was quite tasty. I was able to venture around on foot to see the sights and enjoy some very delicious Bulgarian food (and even craft beer) - can't wait to return.
Ronan
icon-with Partner
with Partner
10.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

A fabulous hotel with fantastic, friendly staff. Ideal location just a metro stop from centre at Serdika. Would absolutely stay there again and recommend it highly.
Giorgio
icon-Business
Business
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Very good hotel , clean and convenient. called a taxi to the airport at 4:00 AM and it was at the front door in five minutes.
OLEKSANDR
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Good breakfast, downtown is in walking distance
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Crystal Palace Boutique Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 262 reviews
Cleanliness

9.4

Room Comfort

9.2

Location

9.4

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Crystal Palace Boutique Hotel

Number of reviews per page
20
40
Top reviews
Dennis
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Our stay was marred by the fact that the hotel had not yet turned on the air conditioning and the temperature in the room, above 80 degrees Fahrenheit, made sleeping almost unbearable. The hotel was booked so we could not change rooms. On our last evening the hotel offered us wine and fruit. Nice gesture but still could not sleep, even with the one door and one window open. This was a beautiful hotel but our stay was terrible ssa result of the heat. This was probably the worst hotel experience I have ever had.
Read More
Yichuan
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Everything is ok
Katarizyna
icon-Business
Business
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

lovely hotel with very friendly staff. great location in a beautiful city
Sofia
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Everything was top notch
Charles
icon-Business
Business
6.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

A bit oversized for the tired rooms. Expensive breakfast.
Sarah
icon-Leisure
Leisure
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Property was very nice and in a decent location, but is a little bit of a walk to more main attractions.
Tsvetelina
icon-Leisure
Leisure
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Great central location, quiet yet vibrant neighborhood with great amenities and friendly staff
Lorne
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Extra convenient
Sachi
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

One of the gentlemen at the front desk was very kind and helpful :-).
Robert H
icon-with Partner
with Partner
10.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

A comfortable hotel well located for touring the capital. It sits across from a park and the street is quiet. The staff is friendly and helpful with recommendations. Breakfast is good though coffee service gets overwhelmed and though tasty, coffee is not terribly hot. The bar and lounge is quiet but service is great. The restaurant is comfortable with excellent service - the outside decking area is very pleasant.
Read More
Theodor
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Old classic hotel with excellent location, friendly staff.
Susan
icon-with Partner
with Partner
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Great location and lovely staff.
Darlene
icon-Business
Business
8.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

This hotel is close to the University of Sofia and located in a lovely neighforhood. The room was comfortable and quiet. My only problem involved the lack of air-conditioning one night, making it difficult to sleep. But, that was fixed by the following day.
Theodor
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Old classic style hotel with friendly staff
Patricia
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Great location and very comfortable rooms
Deidree
icon-Business
Business
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Stayed here for a business trip, really liked my spacious room with air conditioning, water kettle, complimentary mineral water, tea, and coffee, bathtub, stable password-protected WiFi, daily cleaning, good breakfast, restaurant on site, proximity to parks and my business event venue. Only minor issue was the safe wasn’t working. Highly recommended!
Read More
Robert
icon-Leisure
Leisure
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Great hotel in the heart of Sofia - very classy with wonderful staff and accommodations. Convenient parking garage under hotel was perfect and the breakfast was quite tasty. I was able to venture around on foot to see the sights and enjoy some very delicious Bulgarian food (and even craft beer) - can't wait to return.
Ronan
icon-with Partner
with Partner
10.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

A fabulous hotel with fantastic, friendly staff. Ideal location just a metro stop from centre at Serdika. Would absolutely stay there again and recommend it highly.
Giorgio
icon-Business
Business
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Very good hotel , clean and convenient. called a taxi to the airport at 4:00 AM and it was at the front door in five minutes.
OLEKSANDR
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Good breakfast, downtown is in walking distance
Number of reviews per page
20
40