Our stay was marred by the fact that the hotel had not yet turned on the air conditioning and the temperature in the room, above 80 degrees Fahrenheit, made sleeping almost unbearable. The hotel was booked so we could not change rooms. On our last evening the hotel offered us wine and fruit. Nice gesture but still could not sleep, even with the one door and one window open. This was a beautiful hotel but our stay was terrible ssa result of the heat. This was probably the worst hotel experience I have ever had.

Everything is ok

lovely hotel with very friendly staff. great location in a beautiful city

Everything was top notch

A bit oversized for the tired rooms. Expensive breakfast.

Property was very nice and in a decent location, but is a little bit of a walk to more main attractions.

Great central location, quiet yet vibrant neighborhood with great amenities and friendly staff

Extra convenient

One of the gentlemen at the front desk was very kind and helpful :-).

A comfortable hotel well located for touring the capital. It sits across from a park and the street is quiet. The staff is friendly and helpful with recommendations. Breakfast is good though coffee service gets overwhelmed and though tasty, coffee is not terribly hot. The bar and lounge is quiet but service is great. The restaurant is comfortable with excellent service - the outside decking area is very pleasant.

Old classic hotel with excellent location, friendly staff.

Great location and lovely staff.

This hotel is close to the University of Sofia and located in a lovely neighforhood. The room was comfortable and quiet. My only problem involved the lack of air-conditioning one night, making it difficult to sleep. But, that was fixed by the following day.

Old classic style hotel with friendly staff

Great location and very comfortable rooms

Stayed here for a business trip, really liked my spacious room with air conditioning, water kettle, complimentary mineral water, tea, and coffee, bathtub, stable password-protected WiFi, daily cleaning, good breakfast, restaurant on site, proximity to parks and my business event venue. Only minor issue was the safe wasn’t working. Highly recommended!

Great hotel in the heart of Sofia - very classy with wonderful staff and accommodations. Convenient parking garage under hotel was perfect and the breakfast was quite tasty. I was able to venture around on foot to see the sights and enjoy some very delicious Bulgarian food (and even craft beer) - can't wait to return.

A fabulous hotel with fantastic, friendly staff. Ideal location just a metro stop from centre at Serdika. Would absolutely stay there again and recommend it highly.

Very good hotel , clean and convenient. called a taxi to the airport at 4:00 AM and it was at the front door in five minutes.

Good breakfast, downtown is in walking distance