Palace Gate Hotel & Residence by EHM

Service Apartment
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9.0
/10
Exceptional
391 reviews

What Guests Say About Their Stay

Gerald

10.0
/ 10
You don't need any other hotel, Breakfast 1st class including full English. Short walk to most places, You won't be disappointed.

Toni

10.0
/ 10
The stay was perfect. The location was walkable everywhere we needed to go. The breakfast was spot on and the bed was exactly what we needed to rest our weary heads after 36 hrs to get the Phnom Penh.

Abby

10.0
/ 10
Enormous well equipped studio apartment. Beautiful view from the balcony and a fantastic breakfast in the morning. I was only at the hotel for a night but I would happily stay here again.
In the Area
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10B, St. 264, Sangkat Chaktomok, Khan Daun Penh, Chakto Mukh, Doun Penh, Phnom Penh, Cambodia, 1202

Main Facilities

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Restaurant
Swimming Pool
WiFi
Elevator
note: accommodation was previously named Palace Gate Hotel & Residence By EHM Palace Gate Hotel & Residence by EHM is a accommodation is located at Chaktomuk.
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What's around Palace Gate Hotel & Residence by EHM

10B, St. 264, Sangkat Chaktomok, Khan Daun Penh, Chakto Mukh, Doun Penh, Phnom Penh, Cambodia, 1202
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Discover More About Palace Gate Hotel & Residence by EHM

General


Near Royal Palace

Location


With a stay at Palace Gate Hotel & Residence by EHM, you'll be centrally located in Phnom Penh, within a 10-minute walk of Royal Palace and Independence Monument. This spa aparthotel is 0.5 mi (0.8 km) from Riverside and 0.8 mi (1.2 km) from National Museum of Cambodia.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Wat Botum - 0.1 km / 0.1 mi
Preah Sihanouk Garden - 0.4 km / 0.2 mi
Cambodia-Vietnam Friendship Monument - 0.4 km / 0.2 mi
Royal Palace - 0.5 km / 0.3 mi
Independence Monument - 0.6 km / 0.4 mi
Silver Pagoda - 0.7 km / 0.5 mi
Samdach Hun Sen Park - 0.8 km / 0.5 mi
Chaktomouk Conference Hall - 0.8 km / 0.5 mi
Riverside - 0.8 km / 0.5 mi
Royal Palace Park - 0.8 km / 0.5 mi
NagaWorld Casino - 0.9 km / 0.6 mi
Wat Lang Ka - 1 km / 0.6 mi
Santepheap Garden - 1.1 km / 0.7 mi
Preah Sisowath Quay - 1.2 km / 0.8 mi
National Museum of Cambodia - 1.3 km / 0.8 mi

The nearest major airport is Techo Intl. Airport (KTI) - 24.6 km / 15.3 mi

Facilities


Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as an indoor pool and a fitness center. This Art Deco aparthotel also features complimentary wireless internet access, concierge services, and a banquet hall.

Business Facilities


Featured amenities include complimentary wired internet access, a business center, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining


Enjoy a meal at the restaurant, or stay in and take advantage of the aparthotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 54 air-conditioned rooms featuring fireplaces and LED televisions. Rooms have private balconies. Kitchenettes are outfitted with full-sized refrigerators/freezers, microwaves, and dishwashers. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment.

All facilities in Palace Gate Hotel & Residence by EHM

Entertainment Facility Palace Gate Hotel & Residence by EHM
Entertainment Facility
Functional Hall Palace Gate Hotel & Residence by EHM
Functional Hall
Common Space Palace Gate Hotel & Residence by EHM
Common Space
Lobby Palace Gate Hotel & Residence by EHM
Lobby
Accommodation Services Palace Gate Hotel & Residence by EHM
Accommodation Services

Hotel Services

  • Laundry service
  • Welcoming drinks
  • Newspaper in lobby
  • Luggage storage
  • Express check-out
  • Porter
  • Concierge

General

  • Banquet
  • Smoking area
  • Parking

Public Facilities

  • Safety deposit box
  • Coffee/tea in lobby
  • Elevator

Things to Do

  • Indoor pool
  • Spa

Connectivity

  • LAN Internet
  • Free WiFi

Food and Drinks

  • Breakfast

Accessibilty

  • Disabled access friendly

Business Facilities

  • Business facilities

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Palace Gate Hotel & Residence by EHM

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 6:00 AM - midnight. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Palace Gate Hotel & Residence by EHM
54
Number of floors in Palace Gate Hotel & Residence by EHM
9
Another facilities in Palace Gate Hotel & Residence by EHM
Laundry service, Welcoming drinks, Newspaper in lobby, Luggage storage, Express check-out

Frequently asked question in Palace Gate Hotel & Residence by EHM

What are available facilities at Palace Gate Hotel & Residence by EHM?
There are top facilites at Palace Gate Hotel & Residence by EHM such as Restaurant, Swimming Pool, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Palace Gate Hotel & Residence by EHM?
The standard check-in time at Palace Gate Hotel & Residence by EHM is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
Does Palace Gate Hotel & Residence by EHM provide breakfast?
Yes, Palace Gate Hotel & Residence by EHM provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Palace Gate Hotel & Residence by EHM?
Palace Gate Hotel & Residence by EHM is a 4.0-star hotel.
How many floors does Palace Gate Hotel & Residence by EHM have?
Palace Gate Hotel & Residence by EHM has 9 floors.
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More Reviews from Other Guests in Palace Gate Hotel & Residence by EHM

9.0
Exceptional
From 376 reviews
Cleanliness

9.2

Room Comfort

9.2

Location

10.0

Service and Facilites

8.8

Sort by
Most Relevant
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Traveler Reviews Palace Gate Hotel & Residence by EHM

Number of reviews per page
20
40
Top reviews
Gerald
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

You don't need any other hotel, Breakfast 1st class including full English. Short walk to most places, You won't be disappointed.
Michael
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I would avoid booking this hotel for the following reasons; - they “upgraded” our room which felt like a downgrade, we didn’t need more floor space. - they carried our suitcase by the wheel which broke it. - Rooms were tidy but not really clean, more like a serviced apartment where it depends on how the person before left it. - breakfast was very limited. - they forgot to charge Some positives; - one reception staff member was really nice - pool and gym were decent (indoor pool) - it was reasonably cheap, but so were lots of other options.
Read More
Toni
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The stay was perfect. The location was walkable everywhere we needed to go. The breakfast was spot on and the bed was exactly what we needed to rest our weary heads after 36 hrs to get the Phnom Penh.
Samol
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Friendly staffs , good breakfast and close to everything.
Abby
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Enormous well equipped studio apartment. Beautiful view from the balcony and a fantastic breakfast in the morning. I was only at the hotel for a night but I would happily stay here again.
David
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Great location and very comfortable upgraded suite. Lovely breakfast with wide choice. Had 2 evening dinners at the hotel as well and very enjoyable. Inside pool was a great plus. Only 1 lift for 8 floors only negative
Chanroeun
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

clean but need more lights around the stairs areas.
carolyn
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

a perfect visit all around
Ann
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

We booked this hotel based on the photographs on Expedia as the hotel looked charming with historical features. Our expectations were smashed when we arrived at the wrong hotel - very similar name, owned by same company. Not a good sign when the taxi can’t find it, and google search links only to the 5 star sister hotel. We were tired after a long day travelling, but thankfully the staff at the 5-star, arranged a tuk tuk to take us to where we were meant to be. After checking in we couldn’t believe how far from the website photos the room looked. VERY basic, with towels that were originally white, now slightly yellowed, linoleum that was heavily marked, and a kitchen that felt dirty. If we were staying longer than one night we would have checked out and gone to another hotel immediately. There are no restaurants or bars within easy walking distance, and the staff were polite but not friendly. Rated 4-star, it barely makes 3 star. Would find it difficult to recommend this hotel to anyone.
Read More
Christine
icon-Leisure
Leisure
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Nice hotel. I recommend the suites. Easy to grab a tuk tuk and explore the city.
ceris
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Loved staying at the hotel. We were in a lovely apartment which suited our family needs. Breakfast was lovely. Staff were friendly and very accommodating! All around the area was perfect to walk and sightsee.
Randall
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The staff was friendly and helpful. They assisted with all inquiries. We had 5 rooms, one room had roaches and we were given another room. There were additional roaches seen in that room. A through spraying is probably needed on a regular basis, several times a year.
Leakhena
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Friendly staffs, cleaniness, big rooms, hot water available, parking space for cars.
Aneesa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Great location and excellent service from staff
Ty
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Great staff and food is tasty.
Pao
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Travel w family of 5. Would recommend family suite
ANALIZA
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

I love the staff, they are all courteous and efficient - with great customer service. For the price that we paid, it’s well worth it.
Nicknnarth P
icon-with Partner
with Partner
10.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

beautiful place, very convenient location
Robert
icon-Leisure
Leisure
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Highly recommend this hotel. Very attentive staff that provide exceptional service.
Dante
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

We were exceptionally greeted from staff with welcoming drink for a family of four (and for other guests to see us). The hotel have both colonial and modern touches. We upgraded to family suite for the next day. Again we were kindly taken care of with their superb service. Highly recommend this hotel on what they have to offer.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Palace Gate Hotel & Residence by EHM

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 376 reviews
Cleanliness

9.2

Room Comfort

9.2

Location

10.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Palace Gate Hotel & Residence by EHM

Number of reviews per page
20
40
Top reviews
Gerald
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

You don't need any other hotel, Breakfast 1st class including full English. Short walk to most places, You won't be disappointed.
Michael
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I would avoid booking this hotel for the following reasons; - they “upgraded” our room which felt like a downgrade, we didn’t need more floor space. - they carried our suitcase by the wheel which broke it. - Rooms were tidy but not really clean, more like a serviced apartment where it depends on how the person before left it. - breakfast was very limited. - they forgot to charge Some positives; - one reception staff member was really nice - pool and gym were decent (indoor pool) - it was reasonably cheap, but so were lots of other options.
Read More
Toni
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The stay was perfect. The location was walkable everywhere we needed to go. The breakfast was spot on and the bed was exactly what we needed to rest our weary heads after 36 hrs to get the Phnom Penh.
Samol
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Friendly staffs , good breakfast and close to everything.
Abby
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Enormous well equipped studio apartment. Beautiful view from the balcony and a fantastic breakfast in the morning. I was only at the hotel for a night but I would happily stay here again.
David
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Great location and very comfortable upgraded suite. Lovely breakfast with wide choice. Had 2 evening dinners at the hotel as well and very enjoyable. Inside pool was a great plus. Only 1 lift for 8 floors only negative
Chanroeun
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

clean but need more lights around the stairs areas.
carolyn
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

a perfect visit all around
Ann
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

We booked this hotel based on the photographs on Expedia as the hotel looked charming with historical features. Our expectations were smashed when we arrived at the wrong hotel - very similar name, owned by same company. Not a good sign when the taxi can’t find it, and google search links only to the 5 star sister hotel. We were tired after a long day travelling, but thankfully the staff at the 5-star, arranged a tuk tuk to take us to where we were meant to be. After checking in we couldn’t believe how far from the website photos the room looked. VERY basic, with towels that were originally white, now slightly yellowed, linoleum that was heavily marked, and a kitchen that felt dirty. If we were staying longer than one night we would have checked out and gone to another hotel immediately. There are no restaurants or bars within easy walking distance, and the staff were polite but not friendly. Rated 4-star, it barely makes 3 star. Would find it difficult to recommend this hotel to anyone.
Read More
Christine
icon-Leisure
Leisure
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Nice hotel. I recommend the suites. Easy to grab a tuk tuk and explore the city.
ceris
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Loved staying at the hotel. We were in a lovely apartment which suited our family needs. Breakfast was lovely. Staff were friendly and very accommodating! All around the area was perfect to walk and sightsee.
Randall
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The staff was friendly and helpful. They assisted with all inquiries. We had 5 rooms, one room had roaches and we were given another room. There were additional roaches seen in that room. A through spraying is probably needed on a regular basis, several times a year.
Leakhena
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Friendly staffs, cleaniness, big rooms, hot water available, parking space for cars.
Aneesa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Great location and excellent service from staff
Ty
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Great staff and food is tasty.
Pao
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Travel w family of 5. Would recommend family suite
ANALIZA
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

I love the staff, they are all courteous and efficient - with great customer service. For the price that we paid, it’s well worth it.
Nicknnarth P
icon-with Partner
with Partner
10.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

beautiful place, very convenient location
Robert
icon-Leisure
Leisure
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Highly recommend this hotel. Very attentive staff that provide exceptional service.
Dante
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

We were exceptionally greeted from staff with welcoming drink for a family of four (and for other guests to see us). The hotel have both colonial and modern touches. We upgraded to family suite for the next day. Again we were kindly taken care of with their superb service. Highly recommend this hotel on what they have to offer.
Read More
Number of reviews per page
20
40