Comfort Inn and Suites

We got a room near the entrance, not ideal location. Breakfast was good. Room was clean but not cleaned daily.

Nice place

Rooms were clean, staff was helpful, Ample Parking. Next to Dominos :) Overall, everything about the stay was great. The only area that could be improved is the breakfast. There weren’t many options, and it was very crowded during breakfast hours. There was a lineup, and at one point, there wasn’t anywhere available to sit. Other than that, I had a very pleasant stay and enjoyed my experience.

Property was fairly clean. Bathtubs were very loud when you stepped inside them. Loud creaking noises. Usually when they are installed they have foam spray installed under them to alleviate this issue. Breakfast was awkward as there was not enough kitchen or dining space; very crowded. Coffee machine was down & many people trying to use one Keurig machine. & no backup.

nice and clean, bed very comfortable

Nice experience

Room was clean and they offered a warm breakfast

Clean Hotel, good breakfast and comfortable bed.

They could’ve provided better sofa bed. And Atleast two staff members to handle the buffet breakfast. Other than the above the stay was nice and comfortable.

Rooms were kept clean & well maintained. Breakfast could be better but for what your saying it was sufficient. Overall staff & place was worth what I paid, would definitely stay there again.

Rooms are made up lovely, they always look and make you feel refreshed

Overall, the stay was okay, but there were a few things that affected my experience. The breakfast didn’t have much variety, and the quality could definitely be better. It was hard to get a good night’s sleep because of the noise from the street and the air conditioner. Unfortunately, the pillows weren’t comfortable, and I woke up with neck pain. I hope these areas can be improved for future guests.

This Comfort Inn was clean and modern. The sink in our room needs Draino- the water drained extremely slowly. Otherwise it was a nice room.

We had a beautiful large room. Very nice. Staff was friendly and helpful.

Comfortable and convenient

In room coffee pods were good. Bathtub made funny sounds when we moved in it. We had to move our car when we were parked too close to domino's but that had not been communicated at all previously and there were no signs, looked like hotel parking. Hotel very clean. Breakfast good, but coffee machine made weak coffee.

Overall, we enjoyed our stay. The hotel and our room were very clean, comfortable, and well maintained. The only disappointment was the check-in experience. Knowing the hotel was mostly booked by guests attending the same event as us, I called the morning of our arrival to ask if we could check in early. The woman I spoke with told me we could check in at 3:00 p.m., which I really appreciated. Based on that, we started our two-hour drive and arrived around 3:20 p.m., only to be told our room was still dirty and not ready. What made the situation frustrating was that it was the same woman who had assured me we could check in at 3:00. Instead of acknowledging the mix-up, she responded with attitude, explaining that the hotel was full of guests attending the same event who were all trying to check in early. While I completely understand that event weekends are busy, that’s exactly why I had called ahead. Had I been told an early check-in couldn’t be guaranteed, we would have planned our travel differently. Thankfully, Carlos at the front desk was incredibly kind and professional. He immediately looked for a solution and was able to get us into a room right away so we could get ready and make it to our event, which started at 4:00 p.m. His excellent customer service completely changed what could have been a much more stressful experience. Carlos is a great asset to your team. Despite the check-in issue, we enjoyed our stay and appreciate his outstanding help.

It was convenient and the staff was friendly.

Great location and friendly staff. Rooms are clean The breakfast needs a little more variety

Great for a quick stopover in Kingston. Breakfast was decent