Fantasyland Hotel

Hotels
8.0
/10
Very Good
1,704 reviews

What Guests Say About Their Stay

Jade

10.0
/ 10
Very fun for the kids and very convenient for families travelling it is close to all stores and necessities with 24/7 access to the mall and casino it is very good for family vacations

Tracy

10.0
/ 10
The room and entire hotel was very clean and staff were so friendly and accommodating. I love top floors so was sooooo excited to get to stay there this time. Beautiful room!!!!!

Mark W

10.0
/ 10
Room was very clean. Would have been nice to be able to see TV from jacuzzi. So nice to be able to shop and go out for supper without having to drivr
In the Area
See Map
17700 87 Ave Nw, Alberta, Canada, T5T4V4

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Fantasyland Hotel is a good choice when you are visiting Alberta. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Fantasyland Hotel

17700 87 Ave Nw, Alberta, Canada, T5T4V4
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Discover More About Fantasyland Hotel

General


Near Fantasyland

Location


With a stay at Fantasyland Hotel in Edmonton (West Edmonton), you'll be steps from Fantasyland and World Waterpark. This family-friendly hotel is 0.1 mi (0.1 km) from West Edmonton Mall and 0.9 mi (1.4 km) from Galaxyland.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Fantasyland - 0.1 km / 0.1 mi
World Waterpark - 0.1 km / 0.1 mi
West Edmonton Mall - 0.1 km / 0.1 mi
Galaxyland - 0.9 km / 0.5 mi
Starlight Casino - 0.9 km / 0.5 mi
Professor Wem's Adventure Golf - 1.2 km / 0.8 mi
Misericordia Community Hospital - 1.2 km / 0.8 mi
Ice Palace - 1.2 km / 0.8 mi
Lewis Estates Golf Course - 4.4 km / 2.7 mi
Oasis Centre - 4.5 km / 2.8 mi
Terwillegar Park - 4.1 km / 2.6 mi
Sir Wilfrid Laurier Park - 5.5 km / 3.4 mi
River Cree Casino - 5.9 km / 3.7 mi
Edmonton Valley Zoo - 6.5 km / 4.1 mi
Whitemud Equine Learning Centre - 7.4 km / 4.6 mi

The preferred airport for Fantasyland Hotel is Edmonton Intl. Airport (YEG) - 37.9 km / 23.5 mi

Facilities


Relax at the full-service spa, where you can enjoy massages. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business Facilities


Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Edmonton? This hotel has 269098 square feet (25000 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.

Dining


Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available for a fee.

Rooms


Make yourself at home in one of the 355 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.

All facilities in Fantasyland Hotel

Bar, Cafe and Lounge Fantasyland Hotel
Bar, Cafe and Lounge
Swimming Pool Fantasyland Hotel
Swimming Pool
Entertainment Facility Fantasyland Hotel
Entertainment Facility
Functional Hall Fantasyland Hotel
Functional Hall
Lobby Fantasyland Hotel
Lobby

Hotel Services

  • Laundry service
  • Multilingual staff
  • Express check-in
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Water park access (surcharge)
  • Romantic proposal packages
  • Spa
  • Shops

Transportation

  • Limited parking
  • Limo or town car service
  • Secure parking
  • Valet parking (surcharge)

Public Facilities

  • Elevator
  • Parking
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Conference center
  • Business facilities
  • Meeting rooms
  • Conference rooms

Nearby Facilities

  • Gift shop
  • Shops
  • Hair salon
  • ATM/Banking

Accessibilty

  • Accessible parking
  • Accessible bathroom
  • Accessible path of travel

Sports and Recreations

  • Bowling alley
  • Mini golf

Connectivity

  • Free WiFi

General

  • Banquet

Accommodation Policy & General Information in Fantasyland Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
16:00 - 00:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - 00:00 - to 11:00
Available rooms at Fantasyland Hotel
355
Number of floors in Fantasyland Hotel
12
Another facilities in Fantasyland Hotel
Laundry service, Multilingual staff, Express check-in, Wedding service, Luggage storage

Frequently asked question in Fantasyland Hotel

What are available facilities at Fantasyland Hotel?
There are top facilites at Fantasyland Hotel such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Fantasyland Hotel?
The standard check-in time at Fantasyland Hotel is starting from 16:00 - 00:00 while the latest check-out time is at Before 11:00
What is the star rating of Fantasyland Hotel?
Fantasyland Hotel is a 3.5-star hotel.
How many floors does Fantasyland Hotel have?
Fantasyland Hotel has 12 floors.
How many rooms are available at Fantasyland Hotel?
Fantasyland Hotel has 355 rooms in total.
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More Reviews from Other Guests in Fantasyland Hotel

8.0
Very Good
From 1,704 reviews
Cleanliness

8.4

Room Comfort

8.2

Service and Facilites

8.4

Sort by
Most Relevant
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Traveler Reviews Fantasyland Hotel

Number of reviews per page
20
40
Top reviews
James
icon-with Children
with Children
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was the best part of the hotel I don’t think the hallways had seen a vacuum in at least two weeks. I know it wasn’t vacuumed in the three days that I was there.
Cathy
icon-with Children
with Children
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Frustrating as I made multiple reservations via EXPEDIA and the manager to CONFIRM reservations and still staff can’t locate then put us on different floors. Our 2nd front desk individual was polite helpful and placed us same floor. Decor is dated, but great for those going to the waterpark as they supply towels. They’re renovating so elevators are slow go and usually crowded. Night 2 fire alarm went off waking us at 4:42 till 5:26. Internal problem so there resolution was 12noon check out. Again the fire alarm went off before noon. So glad my grandkids are older and not scared just responsive. Parking was good close to the hotel, bellhops available. The staff are nice just misinformed. Great service in the restaurant everyone enjoyed from salads to steak and finished with crème brûlées Family Affordable
Read More
Victoria Jayne
icon-with Children
with Children
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The Friday buffet for lunch was very sad, as well as no towels allowed for waterpark, cause I purchased through a 3rd party. Smoke detectors went off one morning/4am, for over 3 hours. Can hear through walls/halls easily.
Jade
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very fun for the kids and very convenient for families travelling it is close to all stores and necessities with 24/7 access to the mall and casino it is very good for family vacations
Calvin
icon-with Children
with Children
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

If you buy your hotel room through Expedia they won’t give you the 40% off the wave pool or galaxy land. We’re pretty disappointed as we were told if you stay in the hotel rides and pool are 40% off. We got there went to have a shower and it wouldn’t drain. Get to bed and five in the morning the fire alarm was going off for half an hour. So our stay wasn’t that great.
Read More
Lisa
icon-with Children
with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel was ok. For the price I expect better than 1 ply toilet paper and Kleenex. All 8 pillows were lumpy and uncomfortable. The hotel alarm went off in the middle of the night, they did over intercom tell us to stay in our rooms but it would of been nice if they would have let us know once they cleared the alarm that everything was ok, instead of just turning the alarm off and leaving us to wonder.
Read More
Curtis
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Location was great!
Alison
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great hotel. Convenient. Room for family of 5. The elevators were slow. Often large line ups waiting. Should have better access to stairs or more efficient elevators. Overall, a great place to stay to enjoy WEM!
Laura
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was clean a bit dated but your there for the location
Krista
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was dated and had noticeable water damage near the hot tub in room. The shower was small and it took 1/2 hour to get hot water to both hot tub and shower. The hot tub took at least an hour and a half to fill to fill point. Also, the valets were excellent. The check in staff were kinda not as bubbly and friendly as the check out staff. I was disappointed about not being able to cancel 1 night as that was not noted on booking, there was a 2 night minimum, I would’ve chosen a cheaper option.
Read More
Christopher Adam
icon-with Children
with Children
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Location is great. parking was difficult to find. Staff were really friendly. Lack of any amenities that come with stay. Major problem with elevators.We would wait 10 minutes and when an elevator finally showed up it was full. there are no stair options as all stairwells are emergency exit only.
corly
icon-with Partner
with Partner
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I just want to warn every body here to be careful of this hotel, they charge me double in my room, I already pay to my Expedia reservation for to night March 9&10. When I checked in they ask my credit card for the damage deposit and they said the damage deposit should be return in a couple days. But to my surprise they charge for my stay even though it's already paid throughmy Expedia, and I phone the hotel 3 times already and they said they will return the money back to my account and 2 weeks later the charges still, not return to my account. The bank charges me of my over limit purchase because of what the fantasy land hotels did to my credit card of double charging my card. And right now I'm still trying to get whole of them, I'm on the phone right now, they put me on hold for 25 minutes now. I guess me and my husband had to drive to Edmton for 2&1/2 hours to talk to the manager for our refund if I didn't get an answer about this. They are abusing there Costomer and they are not honest.
Read More
PAULA DOREEN
icon-with Friends
with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything was good however there’s nothing there other than restaurants! We wanted a pool but you had to pay for the water park and go to the other side of the mall not what I was looking for
Gabriel
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great
Jillian
icon-Family
Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was clean, the staff were friendly, but as many have already stated before, the wait for the elevators is unacceptable. Not only does it make it inaccessible for those with mobility needs, all I can think of is fire hazard.
Sherry
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Hotel had no hot water in shower and jacuzzi was lukewarm
Peter
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean. Good service.
Krystal
icon-with Children
with Children
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

No incentives, room was spacious even though it was not a theme room. No place for breakfast.
Avery
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Yea
Britt
icon-with Partner
with Partner
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Problems with my booking. Didn’t get my booked room on the first night then charged more money for their mistake. Not enough elevators available at the hotel
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Fantasyland Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.0
Very Good
From 1,704 reviews
Cleanliness

8.4

Room Comfort

8.2

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Fantasyland Hotel

Number of reviews per page
20
40
Top reviews
James
icon-with Children
with Children
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was the best part of the hotel I don’t think the hallways had seen a vacuum in at least two weeks. I know it wasn’t vacuumed in the three days that I was there.
Cathy
icon-with Children
with Children
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Frustrating as I made multiple reservations via EXPEDIA and the manager to CONFIRM reservations and still staff can’t locate then put us on different floors. Our 2nd front desk individual was polite helpful and placed us same floor. Decor is dated, but great for those going to the waterpark as they supply towels. They’re renovating so elevators are slow go and usually crowded. Night 2 fire alarm went off waking us at 4:42 till 5:26. Internal problem so there resolution was 12noon check out. Again the fire alarm went off before noon. So glad my grandkids are older and not scared just responsive. Parking was good close to the hotel, bellhops available. The staff are nice just misinformed. Great service in the restaurant everyone enjoyed from salads to steak and finished with crème brûlées Family Affordable
Read More
Victoria Jayne
icon-with Children
with Children
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The Friday buffet for lunch was very sad, as well as no towels allowed for waterpark, cause I purchased through a 3rd party. Smoke detectors went off one morning/4am, for over 3 hours. Can hear through walls/halls easily.
Jade
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very fun for the kids and very convenient for families travelling it is close to all stores and necessities with 24/7 access to the mall and casino it is very good for family vacations
Calvin
icon-with Children
with Children
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

If you buy your hotel room through Expedia they won’t give you the 40% off the wave pool or galaxy land. We’re pretty disappointed as we were told if you stay in the hotel rides and pool are 40% off. We got there went to have a shower and it wouldn’t drain. Get to bed and five in the morning the fire alarm was going off for half an hour. So our stay wasn’t that great.
Read More
Lisa
icon-with Children
with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel was ok. For the price I expect better than 1 ply toilet paper and Kleenex. All 8 pillows were lumpy and uncomfortable. The hotel alarm went off in the middle of the night, they did over intercom tell us to stay in our rooms but it would of been nice if they would have let us know once they cleared the alarm that everything was ok, instead of just turning the alarm off and leaving us to wonder.
Read More
Curtis
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Location was great!
Alison
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great hotel. Convenient. Room for family of 5. The elevators were slow. Often large line ups waiting. Should have better access to stairs or more efficient elevators. Overall, a great place to stay to enjoy WEM!
Laura
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was clean a bit dated but your there for the location
Krista
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was dated and had noticeable water damage near the hot tub in room. The shower was small and it took 1/2 hour to get hot water to both hot tub and shower. The hot tub took at least an hour and a half to fill to fill point. Also, the valets were excellent. The check in staff were kinda not as bubbly and friendly as the check out staff. I was disappointed about not being able to cancel 1 night as that was not noted on booking, there was a 2 night minimum, I would’ve chosen a cheaper option.
Read More
Christopher Adam
icon-with Children
with Children
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Location is great. parking was difficult to find. Staff were really friendly. Lack of any amenities that come with stay. Major problem with elevators.We would wait 10 minutes and when an elevator finally showed up it was full. there are no stair options as all stairwells are emergency exit only.
corly
icon-with Partner
with Partner
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I just want to warn every body here to be careful of this hotel, they charge me double in my room, I already pay to my Expedia reservation for to night March 9&10. When I checked in they ask my credit card for the damage deposit and they said the damage deposit should be return in a couple days. But to my surprise they charge for my stay even though it's already paid throughmy Expedia, and I phone the hotel 3 times already and they said they will return the money back to my account and 2 weeks later the charges still, not return to my account. The bank charges me of my over limit purchase because of what the fantasy land hotels did to my credit card of double charging my card. And right now I'm still trying to get whole of them, I'm on the phone right now, they put me on hold for 25 minutes now. I guess me and my husband had to drive to Edmton for 2&1/2 hours to talk to the manager for our refund if I didn't get an answer about this. They are abusing there Costomer and they are not honest.
Read More
PAULA DOREEN
icon-with Friends
with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything was good however there’s nothing there other than restaurants! We wanted a pool but you had to pay for the water park and go to the other side of the mall not what I was looking for
Gabriel
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great
Jillian
icon-Family
Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was clean, the staff were friendly, but as many have already stated before, the wait for the elevators is unacceptable. Not only does it make it inaccessible for those with mobility needs, all I can think of is fire hazard.
Sherry
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Hotel had no hot water in shower and jacuzzi was lukewarm
Peter
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean. Good service.
Krystal
icon-with Children
with Children
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

No incentives, room was spacious even though it was not a theme room. No place for breakfast.
Avery
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Yea
Britt
icon-with Partner
with Partner
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Problems with my booking. Didn’t get my booked room on the first night then charged more money for their mistake. Not enough elevators available at the hotel
Number of reviews per page
20
40