Hôtel du Nord

Clean Room

Hotel was ok. Bed was very comfortable. Bathroom sink was clogged. Called down to the front desk. No one came

Hotel room was outdated and needed a refresh, as some of the cupboards in the suite didn’t even have knobs. The bathroom was also in need of a renovation, with old tiles and a small toilet, very low to the ground. The breakfast was less than average, with minimal choices and no hot items. We had requested an infant crib upon booking and had to rerequest upon arrival. The most disappointing part was that the hotel pool was closed during the majority of our stay without any notice until it was already closed with a sign that it wouldn’t be opened until the next day. It was a planned maintenance matter (painting) and they did not provide any notice to guests that this would be happening so we could plan accordingly. When we told the staff about our disappointment, they didn’t even apologize for the inconvenience. When we contacted Expedia to voice the issue, the hotel lied to them saying that the pool was only closed for a few hours not a whole day, as was the actual case. They offered no sort of refund, apology or reimbursement for the issue or to compensate for the closure. While we understand issues can arise spontaneously, with a planned closure, the least you can do is advise guests in advance. They had lots of time to post a notice or inform upon checkin. Overall, the hotel itself was fine if you aren’t looking for anything fancy, but don’t expect staff to care about your stay or any issues you report. Will be booking elsewhere next time.

Ça fait la job sans plus pour dormir i

Breakfast area was well outfitted and well taken care of for the staff.

Perfect hotel for our needs!!

On m a donner de mauvaises informations lors de mon appel et pour la minuscule chambre c était beaucoup trop cher.

Arriver pour déjeuner à 9h30 il reste que des restes plus de café des fruits banane bonnes pour faire un pain au banane tellement elle étaient noire . Machine distributrice vide . Pauvre femmes qui doit faire la vaisselle. Direct dans la salle à manger avec tout les clients avec un lavabo simple . Offrez lui un cabaret roulant pauvre elle et de vrai outil de restauration. Déplu j’ai été facturer pour deux réservation c’est sûr ils on deux numéros de réservation et moi je n’ai reçu qu’un seul . Alors je doit assurer deux réservations sans avoir eu la change dans avoir été informé par courriel Vraiment très Ordinaire

No elevator, sofa bed was terrible to sleep in, construction at the front which is loud. No microwave at the room, ac was terrible

Overall great stay, I loved the staff super helpful and friendly. Downside is there is no elevator, going up the third floor is a pain. Otherwise clean room comfortable bed. Toilet was small but other than that great location.

1 star in motel category. avoid the place not to let it ruin your trip. The “hotel”/motel stinks when you enter from the parking lot at back. Steep stairs is the only way to come up to reception, stairs only to go to any other floors. No accessible Installation whatsoever. It’s not an honourable business to charge customer who didn’t give credit card info nor authorize the charge. It’s not honourable just ignoring customer’ refund request.

Bon déjeuner, employés très serviables, excellent service.

Very small room and price is too high

Bien situé, personnel courtois et propre. Je le recommande et j'y retournerais.

L’insonorisation est épouvantable. Nous avons été réveillé à 1 heure du matin par les gens de la chambre d’à côté qui parlaient très fort. Nous avons dû demander à l’accueil d’intervenir, (ce qui a été fait) mais malgré tout, les gens ont continué à parler fort jusqu’à passé 3 heures du matin. Difficile de savoir si c’est les gens à côté qui étaient trop intense ou la chambre vraiment pas insonorisée, mais nous étions capable de suivre parfaitement leurs conversations.

The hotel was very clean and what was on the website was what we got. Some hotel tell you one thing on website and when you get there is totally Different. I don't know if expidia is lying or the hotel.

Everything good

To be honest, I was a bit disappointed, as I expected more considering the hotel’s rating and the price I paid. I can’t say it was perfect, but I can’t say it was terrible either. It was simply okay. The staff were friendly and helpful, which I really appreciated. However, I don’t think I would book this hotel again in the future.

We had a great stay here and the kids really enjoyed the pool!

Old hotel but really amazing suite