What do past guests say about Metcalfe Hotel Ottawa by Gray Collection?

Metcalfe Hotel Ottawa by Gray Collection is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Metcalfe Hotel Ottawa by Gray Collection

Name: Metcalfe Hotel Ottawa by Gray Collection
Address: 123 Metcalfe Street, Ottawa, Ontario, Canada, K1P 5L9, 123 Metcalfe Street, Ontario, K1P 5L9, Canada
Rating: 9.4

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9.4

/10

Exceptional

1,857 reviews

What Guests Say About Their Stay

Richard

10.0

/ 10

It was a pleasure to stay not very far distance from the market and very nice hotel

Lana

10.0

/ 10

Hotel has a wonderful vibe- front desk staff very courteous, welcoming and helpful. Rooms we’ll appointed and clean. Would recommend.

XIAO GANG

10.0

/ 10

Kevin gave us very good attention and helped my mom find her cell phone a few minutes after the checkout. Excellent Service and staff! Hope to stay this hotel for our future visits :)

In the Area

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123 Metcalfe Street, Ottawa, Ontario, Canada, K1P 5L9

Main Facilities

Restaurant

24-Hour Front Desk

Parking

WiFi

Elevator

Staying at Metcalfe Hotel Ottawa by Gray Collection is a good choice when you are visiting Ottawa. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Metcalfe Hotel Ottawa by Gray Collection

123 Metcalfe Street, Ottawa, Ontario, Canada, K1P 5L9

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Lobby Metcalfe Hotel Ottawa by Gray Collection

Discover More About Metcalfe Hotel Ottawa by Gray Collection

General
Near Byward Market Square

Location
Metcalfe Hotel Ottawa by Gray Collection is in the heart of Ottawa, within a 5-minute walk of Confederation Park and National Arts Centre. This hotel is 0.3 mi (0.4 km) from Parliament Hill and 0.3 mi (0.6 km) from Ottawa City Hall.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Elgin Street - 0.2 km / 0.1 mi
Confederation Park - 0.3 km / 0.2 mi
Sparks Street - 0.4 km / 0.2 mi
National Arts Centre - 0.4 km / 0.2 mi
Rideau Canal - 0.4 km / 0.3 mi
Sparks Street Mall - 0.5 km / 0.3 mi
Bank Street Promenade - 0.5 km / 0.3 mi
Confederation Square - 0.5 km / 0.3 mi
National War Memorial - 0.6 km / 0.3 mi
Ottawa City Hall - 0.6 km / 0.4 mi
Peace Tower - 0.6 km / 0.4 mi
Famous Five Monument - 0.6 km / 0.4 mi
Parliament Hill - 0.6 km / 0.4 mi
Parliament Building - 0.6 km / 0.4 mi
Ottawa Locks 1-8 - 0.6 km / 0.4 mi

The nearest major airport is Ottawa International Airport (YOW) - 14.5 km / 9 mi

Facilities
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features a hair salon, a communal living room, and a banquet hall.

Business Facilities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 6 meeting rooms available for events.

Dining
Enjoy a meal at Cocotte, or stay in and take advantage of the hotel's room service (during limited hours). Full breakfasts are served on weekdays from 7:30 AM to 10:30 AM and on weekends from 7:30 AM to 1:00 PM for a fee.

Rooms
Make yourself at home in one of the 108 air-conditioned rooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.

All facilities in Metcalfe Hotel Ottawa by Gray Collection

Functional Hall

Common Space

Lobby

Exterior

Bedroom

Hotel Services

Laundry service
Luggage storage
Porter
Multilingual staff
24-hour Receptionist
Concierge

Public Facilities

Smoke-free area
Safety deposit box
Elevator

Accessibilty

Braille or raised signage
Accessible parking

Family-friendly Facilities

Children games

Food and Drinks

Breakfast

Things to Do

Library

Transportation

Valet parking (surcharge)

Connectivity

Free WiFi

General

Banquet

Nearby Facilities

Hair salon

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Metcalfe Hotel Ottawa by Gray Collection

Check-in/Check-out Time

Check-in:

From 16:00

Check-out:

Before 12:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed

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General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 16:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Metcalfe Hotel Ottawa by Gray Collection	108
Another facilities in Metcalfe Hotel Ottawa by Gray Collection	Laundry service, Luggage storage, Porter, Multilingual staff, 24-hour Receptionist

Frequently asked question in Metcalfe Hotel Ottawa by Gray Collection

What are available facilities at Metcalfe Hotel Ottawa by Gray Collection?

There are top facilites at Metcalfe Hotel Ottawa by Gray Collection such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Metcalfe Hotel Ottawa by Gray Collection?

The standard check-in time at Metcalfe Hotel Ottawa by Gray Collection is starting from From 16:00 while the latest check-out time is at Before 12:00

Does Metcalfe Hotel Ottawa by Gray Collection provide breakfast?

Yes, Metcalfe Hotel Ottawa by Gray Collection provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Metcalfe Hotel Ottawa by Gray Collection?

Metcalfe Hotel Ottawa by Gray Collection is a 4.0-star hotel.

How many rooms are available at Metcalfe Hotel Ottawa by Gray Collection?

Metcalfe Hotel Ottawa by Gray Collection has 108 rooms in total.

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More Reviews from Other Guests in Metcalfe Hotel Ottawa by Gray Collection

Overall Ratings & Reviews Metcalfe Hotel Ottawa by Gray Collection

Other sources (1,857)

9.4

Exceptional

From 1,857 reviews

Cleanliness

9.8

Room Comfort

9.4

Service and Facilites

9.6

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Traveler Reviews Metcalfe Hotel Ottawa by Gray Collection

Number of reviews per page

Top reviews

Benjamin

with Friends

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Super convenient location. Beautiful hotel.

Richard

with Partner

10.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

It was a pleasure to stay not very far distance from the market and very nice hotel

Lana

Family

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Hotel has a wonderful vibe- front desk staff very courteous, welcoming and helpful. Rooms we’ll appointed and clean. Would recommend.

XIAO GANG

Family

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Kevin gave us very good attention and helped my mom find her cell phone a few minutes after the checkout. Excellent Service and staff! Hope to stay this hotel for our future visits :)

Samantha de la Caridad

with Friends

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

The hotel is really nice. The restaurant that is located inside the hotel offers good food. There’s valet parking but the hotel doesn’t have their own parking.

Elpiniki

Business

8.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

What a lovely place! Wonderful location, excellent customer service. My only wish; better pillows. Loved this place.

Valerija

Friends and Family Family

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Not the first time staying here and as always the place is spectacular! I travel with large breed dog and staff is extremely helpful and hotel is super pet friendly. Highly recommend

Kaitlyn

Friends and Family Family

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Location was fantastic, food was absolutely delicious. Service was welcoming and kind. Rooms are a great spacious size. Only complaint is the lack of the amenities. I originally booked this hotel as a pool was listed as one of the hotel amenities but upon arrival we discovered the pool is being turned into a gym or fitness studio which was disappointing. I’m sad they got rid of the pool! Otherwise great hotel!

David

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Great energy, amazing staff and and a bed so comfy that I thought for sure they put tranquilizers in the fabric softener!

Nima

with Children

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Perfect

Khaled Mahmoud Abouzeid

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Keep up the good work

Sarah

with Friends

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Friendly staff, great location.

Erica M

with Partner

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Overall the staff were very helpful especially those on reception and Brooke in the restaurant.

David

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Construction was a pain...room service was unorganized

Maria

with Partner

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Great location

Jorge

with Children

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Great location! The staff at the bar were very friendly! Would come back!

Silvia Saveria

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Excellent hotel and great staff!

Christie

with Children

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Very delicious and beautiful with the breakfast. My two kids love it.

Tiana

Friends and Family Family

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Room was spacious. Very clean. Friendly staff. $25 voucher included with stay to use at the restaurant in the lobby.

John

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Love this jotel!

Number of reviews per page

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Exterior 4 Metcalfe Hotel Ottawa by Gray Collection

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.