The Ritz-Carlton, Toronto

Hotels
9.4
/10
Exceptional
1,012 reviews

What Guests Say About Their Stay

Timothy G

10.0
/ 10
Room was nice, staff was perfect, bar cocktails were perfect, Italian restaurant and bar food was okay, but not great.

SEHYUN

10.0
/ 10
Excellent service and hospitality which made my wife to visit here again next time.

Roberto

10.0
/ 10
From the moment we arrived, the Ritz-Carlton exceeded every expectation. The level of hospitality, attention to detail, and genuine care from the staff made our stay truly unforgettable. Every interaction felt thoughtful and personal, the service was flawless, and the atmosphere reflected pure elegance and comfort. This is luxury done right—where excellence is not just promised, but consistently delivered. We cannot wait to return and create more beautiful memories. Highly recommended! If you’d like, I can tailor it to a specific Ritz-Carlton location, mention club lounge, concierge, staff names, family stay, or a special occasion.
In the Area
See Map
181 Wellington St W, Toronto, Ontario, Canada, ON M5V 3G7

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at The Ritz-Carlton, Toronto is a good choice when you are visiting Toronto. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Ritz-Carlton, Toronto

181 Wellington St W, Toronto, Ontario, Canada, ON M5V 3G7
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Lobby The Ritz-Carlton, Toronto
Lobby 2 The Ritz-Carlton, Toronto

Discover More About The Ritz-Carlton, Toronto

General


Near Ripley's Aquarium of Canada

Location


With a stay at The Ritz-Carlton, Toronto, you'll be centrally located in Toronto, within a 10-minute walk of Rogers Centre and CN Tower. This family-friendly hotel is 0.5 mi (0.8 km) from Ripley's Aquarium of Canada and 0.6 mi (0.9 km) from Scotiabank Arena.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

The Path - 0.1 km / 0.1 mi
PATH Underground Shopping Mall - 0.1 km / 0.1 mi
Roy Thomson Hall - 0.1 km / 0.1 mi
TIFF Bell Lightbox - 0.4 km / 0.2 mi
Princess of Wales Theatre - 0.4 km / 0.2 mi
Metro Toronto Convention Centre - 0.4 km / 0.3 mi
Toronto-Dominion Centre - 0.4 km / 0.3 mi
Rogers Centre - 0.5 km / 0.3 mi
Royal Alexandra Theatre - 0.5 km / 0.3 mi
CN Tower - 0.5 km / 0.3 mi
Ripley's Aquarium of Canada - 0.6 km / 0.4 mi
Queen Street West - 0.7 km / 0.5 mi
Scotiabank Arena - 0.8 km / 0.5 mi
Four Seasons Centre - 0.8 km / 0.5 mi
Spadina Avenue Shopping District - 0.9 km / 0.5 mi

The nearest airports are:
Billy Bishop Toronto City Airport (YTZ) - 2.8 km / 1.7 mi
Toronto Pearson Intl. Airport (YYZ) - 26.5 km / 16.5 mi

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business Facilities


Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Toronto? This hotel has 20000 square feet (1858 square meters) of space consisting of conference space and meeting rooms.

Dining


For lunch or dinner, stop by TOCA, a restaurant that specializes in Italian cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.

Rooms


Make yourself at home in one of the 263 individually decorated guestrooms, featuring refrigerators and iPod docking stations. Your pillowtop bed comes with down comforters and Frette Italian sheets. Wired and wireless internet access is complimentary, and LCD televisions with cable programming provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

All facilities in The Ritz-Carlton, Toronto

Bar, Cafe and Lounge The Ritz-Carlton, Toronto
Bar, Cafe and Lounge
Swimming Pool The Ritz-Carlton, Toronto
Swimming Pool
Entertainment Facility The Ritz-Carlton, Toronto
Entertainment Facility
Fitness Center The Ritz-Carlton, Toronto
Fitness Center
Functional Hall The Ritz-Carlton, Toronto
Functional Hall

Things to Do

  • Romantic proposal packages
  • Indoor pool
  • Garden
  • Winery tours
  • Library
  • Shops
  • Spa
  • Health club
  • Sauna
  • Steam room

Hotel Services

  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge
  • Laundry service

Business Facilities

  • Business facilities
  • Business facilities
  • Meeting rooms
  • Conference rooms
  • Computer station
  • Business center

Accessibilty

  • Braille or raised signage
  • Accessibility equipment
  • Wheelchair accessible
  • Disabled access friendly
  • Accessible path of travel

General

  • Banquet
  • Reception hall
  • Terrace
  • Swimming pool

Public Facilities

  • Coffee shop
  • Elevator
  • Smoke-free area
  • Safety deposit box

Transportation

  • Bicycle rental
  • Limo or town car service
  • Valet parking

Food and Drinks

  • Breakfast
  • Vegetarian meal

Nearby Facilities

  • ATM/Banking
  • Gift shop

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Ritz-Carlton, Toronto

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
16:00 - 01:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher and a smoke detector
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - 01:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Ritz-Carlton, Toronto
263
Number of floors in The Ritz-Carlton, Toronto
20
Another facilities in The Ritz-Carlton, Toronto
Romantic proposal packages, Indoor pool, Garden, Winery tours, Library

Frequently asked question in The Ritz-Carlton, Toronto

What are available facilities at The Ritz-Carlton, Toronto?
There are top facilites at The Ritz-Carlton, Toronto such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Ritz-Carlton, Toronto?
The standard check-in time at The Ritz-Carlton, Toronto is starting from 16:00 - 01:00 while the latest check-out time is at Before 12:00
Does The Ritz-Carlton, Toronto provide breakfast?
Yes, The Ritz-Carlton, Toronto provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Ritz-Carlton, Toronto?
The Ritz-Carlton, Toronto is a 5.0-star hotel.
How many floors does The Ritz-Carlton, Toronto have?
The Ritz-Carlton, Toronto has 20 floors.
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More Reviews from Other Guests in The Ritz-Carlton, Toronto

9.4
Exceptional
From 1,012 reviews
Cleanliness

9.8

Room Comfort

9.6

Location

9.0

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Ritz-Carlton, Toronto

Number of reviews per page
20
40
Top reviews
Jashan
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great
Timothy G
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room was nice, staff was perfect, bar cocktails were perfect, Italian restaurant and bar food was okay, but not great.
Kyle
icon-Business
Business
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The staff was not accommodating to our needs.
Ian
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Priscilla and Olga in the club lounge are absolutely fabulous
Arlene
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Attentive staff, particularly in the club lounge.
SEHYUN
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Excellent service and hospitality which made my wife to visit here again next time.
Devinder
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very clean. Amazing service by staff , enjoyed the stay very much
zeev
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Attention to detail Epoch bar/lounge - dynamite food and drinks
Roberto
icon-with Children
with Children
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

From the moment we arrived, the Ritz-Carlton exceeded every expectation. The level of hospitality, attention to detail, and genuine care from the staff made our stay truly unforgettable. Every interaction felt thoughtful and personal, the service was flawless, and the atmosphere reflected pure elegance and comfort. This is luxury done right—where excellence is not just promised, but consistently delivered. We cannot wait to return and create more beautiful memories. Highly recommended! If you’d like, I can tailor it to a specific Ritz-Carlton location, mention club lounge, concierge, staff names, family stay, or a special occasion.
Read More
Geoff
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

A great stay as always!!!
Halyna
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

I have stayed at multiple Ritz-Carlton properties around the world, and by far this was the worst one. Not comfortable bedding, not welcoming hospitality — just a very mediocre experience overall. The pillows were completely flat, like sleeping on a business card, and the bedding was beyond uncomfortable. We barely slept. This is NOT 5-star quality. The hotel feels outdated, but the management was the real problem. We were promised a Christmas dinner reservation, spent time giving all our details, and were told it was confirmed — only to be told later it was “fully booked” and our reservation had been given away to non-guests. On Christmas. Then we were told a manager would contact us. That never happened. To make it worse, we visited friends staying at the St. Regis for the same price and were honestly shocked by how much better their experience was — from the rooms to the service. The difference was night and day. Dishonest, disorganized, and zero accountability. This Ritz does not deserve a 5-star rating. Extremely disappointing for a brand that claims luxury.
Read More
John
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Hot tub was great after a night of dancing.
Yolanda
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Excellent spa experience
Eric
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

I loved ever minute of my stay.
Danielle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

We had a wonderful stay recently, spending 5 days at the Ritz-Carlton. Our Club room was spacious and stocked with all the comforts of home. Our cleaner made it impeccable on a daily basis. We also experienced such welcoming warmth by the staff in the Club Lounge with special shout outs to Olga and Fernando who gave exceptional service to me and my family. Our children loved their hot chocolates topped with marshmallows!! Thank you as well to Armin who checked us both in and out graciously, assisting us with our questions. And finally to Paul, who drove us to destinations on occasion who had the most amazing recommendations on restaurants around the city! (and perhaps Montreal where we may try the Ritz in future!)
Read More
Taygveer
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

One of the best hotels in Toronto
Michael
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Wonderful!
Shunai
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Nice CN tower and lake view
Ronnie
2.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Embarrassing how long we had to wait for room. We were told 3 times it was going to be ready and it wasn’t. For a high end hotel I would not recommend it. I was offered nothing!!!
andrea
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

It’s a shame that the staff were so distracted by the presence of the LA Dodgers being in the building. They were allowed to take over the reception and forecourt area to the massive inconvenience of other guests
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 The Ritz-Carlton, Toronto

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.4
Exceptional
From 1,012 reviews
Cleanliness

9.8

Room Comfort

9.6

Location

9.0

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Ritz-Carlton, Toronto

Number of reviews per page
20
40
Top reviews
Jashan
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great
Timothy G
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room was nice, staff was perfect, bar cocktails were perfect, Italian restaurant and bar food was okay, but not great.
Kyle
icon-Business
Business
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The staff was not accommodating to our needs.
Ian
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Priscilla and Olga in the club lounge are absolutely fabulous
Arlene
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Attentive staff, particularly in the club lounge.
SEHYUN
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Excellent service and hospitality which made my wife to visit here again next time.
Devinder
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very clean. Amazing service by staff , enjoyed the stay very much
zeev
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Attention to detail Epoch bar/lounge - dynamite food and drinks
Roberto
icon-with Children
with Children
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

From the moment we arrived, the Ritz-Carlton exceeded every expectation. The level of hospitality, attention to detail, and genuine care from the staff made our stay truly unforgettable. Every interaction felt thoughtful and personal, the service was flawless, and the atmosphere reflected pure elegance and comfort. This is luxury done right—where excellence is not just promised, but consistently delivered. We cannot wait to return and create more beautiful memories. Highly recommended! If you’d like, I can tailor it to a specific Ritz-Carlton location, mention club lounge, concierge, staff names, family stay, or a special occasion.
Read More
Geoff
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

A great stay as always!!!
Halyna
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

I have stayed at multiple Ritz-Carlton properties around the world, and by far this was the worst one. Not comfortable bedding, not welcoming hospitality — just a very mediocre experience overall. The pillows were completely flat, like sleeping on a business card, and the bedding was beyond uncomfortable. We barely slept. This is NOT 5-star quality. The hotel feels outdated, but the management was the real problem. We were promised a Christmas dinner reservation, spent time giving all our details, and were told it was confirmed — only to be told later it was “fully booked” and our reservation had been given away to non-guests. On Christmas. Then we were told a manager would contact us. That never happened. To make it worse, we visited friends staying at the St. Regis for the same price and were honestly shocked by how much better their experience was — from the rooms to the service. The difference was night and day. Dishonest, disorganized, and zero accountability. This Ritz does not deserve a 5-star rating. Extremely disappointing for a brand that claims luxury.
Read More
John
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Hot tub was great after a night of dancing.
Yolanda
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Excellent spa experience
Eric
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

I loved ever minute of my stay.
Danielle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

We had a wonderful stay recently, spending 5 days at the Ritz-Carlton. Our Club room was spacious and stocked with all the comforts of home. Our cleaner made it impeccable on a daily basis. We also experienced such welcoming warmth by the staff in the Club Lounge with special shout outs to Olga and Fernando who gave exceptional service to me and my family. Our children loved their hot chocolates topped with marshmallows!! Thank you as well to Armin who checked us both in and out graciously, assisting us with our questions. And finally to Paul, who drove us to destinations on occasion who had the most amazing recommendations on restaurants around the city! (and perhaps Montreal where we may try the Ritz in future!)
Read More
Taygveer
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

One of the best hotels in Toronto
Michael
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Wonderful!
Shunai
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Nice CN tower and lake view
Ronnie
2.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Embarrassing how long we had to wait for room. We were told 3 times it was going to be ready and it wasn’t. For a high end hotel I would not recommend it. I was offered nothing!!!
andrea
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

It’s a shame that the staff were so distracted by the presence of the LA Dodgers being in the building. They were allowed to take over the reception and forecourt area to the massive inconvenience of other guests
Number of reviews per page
20
40